[quote name='BloodiedWraith']Best Buy screwed up my order. Ordered it online with in store pick up and the only store that had it in stock was the store by my wife's job, so I put the order in there and she picked it up on her lunch. Low and behold, when she gets home I open the bag and they put the DVD copy in even though the order was for the Blu-Ray. And now they're showing as out of stock! This is why I hate Best Buy, they always screw up because of their incompetent employees. Now to find out when the hell I'm going to be able to exchange this and get what I ordered.[/QUOTE]
that happened to me a couple times. except i was the one picking up the item, not anyone else, so i noticed it immediately and made them go get another copy.
incidentally, you can bring it back and explain your situation, they may replace your item. if not, call the manager, threaten to call corporate. my gf works for BB (geek squad) and she tells me that that line scares the hell out of them. corporate will do pretty much everything to appease the customer, and deduct it from the store's bottom line. store managers know this and avoid it at all cost.
if they say its OOS, ask for a rain check or gift card.