Did Best Buy Have a Right to Give Me Grief Over My Purchases?

B

beetlegum

CAGiversary!
I had this discussion with my girlfriend regarding my practice of taking advantage of Best buy exclusive dvds. I bought several of the Welcome Back Kotter dvds when it was on sale for 9.99 to resell for a profit. I was fretting that the clerk would ask me why in the world did I want 7 copies of the same dvd. Thankfully, she didn't. My girlfriend told me,

"What does it matter anyways. It's their product, they want to sell it. You shouldn't have to justify why you are buying it."

I agreed totally so I didn't think I would have a problem today when I went in and grabbed 4 copies of Lost Season 1 dvd to take advantage of the special RZ price of 34.99. I went to my car, and to my dismay, the receipt showed the first copy at 34.99, and then I was charged full price for the rest at 39.99.

I went back to customer service, and her register refused to ring up the dvds to give me the savings back. So I have to wait 30 minutes before a manager shows up, and he looks over my receipt with a look of suspicion. Then he grills me demanding to know why I wanted 4 copies of Lost. He asked me who I worked for. I lied and said I was buying them for gifts. I felt like I was on trial just for my purchases! I guess he was wondering if I was some competitor, but if they put something on sale, I should have the right to buy as many copies as I want. What do you think?
 
I'm pretty sure best buy has a "no resellers" clause attached to the small print of most of their deals... but I could be wrong on that.
 
I'm glad he called you out on it. Usually sales are only for one or two copies, not a ton. I'm not sure why you would bother spending that much money, how much of a profit could you possibly turn?

I saw a guy in Wal-Mart the other day buying, I kid you not, at least 60 copies of "Crash" on DVD and 10 copies of the Toy Story 10th anniversary DVD. His total was $1,560. I hate people like that.
 
I agree that you shouldn't have to give him an answer as to why you're buying multiples...But beware, you're gonna have a bunch of fat, angry nerds here yelling at you for hoarding items and selling them for profit.
 
[quote name='Scorch']I'm glad he called you out on it. Usually sales are only for one or two copies, not a ton. I'm not sure why you would bother spending that much money, how much of a profit could you possibly turn?

I saw a guy in Wal-Mart the other day buying, I kid you not, at least 60 copies of "Crash" on DVD and 10 copies of the Toy Story 10th anniversary DVD. His total was $1,560. I hate people like that.[/QUOTE]

Omg, why the hell would you do that lol.

Back on topic, I've thought about this before. If you are buying something from a store, why would it matter how many you buy, since you are still buisness to them...I thought thats all Best Buy cares about anyways?
 
yeah especially cuz it was new, sometimes they have limits on the amount you can get. it could've been a 1 per person deal with the dvd, and thats why you only got the sale price on one of them
 
I won't chastize you, but your wrong in so many ways. First and foremost you come to a site that helps people to benifit from deals, not abuse the deals, and then expect the members to console you because a big bad man made you feel minute. Second, you rob not only members, but the general public of getting an item at the sale price; prime example in Scorch's post. Most of us have done something along these lines to gain some profit, but unlike them you posted the act. No one has the right to judge you unless you ask; you asked and now you will receive. I'm not perfect and I've made mistakes, so take the responses you get here and learn from it.
 
well check their weekly flyer. It does not mention any limits, and just says RZ member price, 34.99. I will likely never see the price that low on Lost so I took advantage while I could.
 
In addition to the grief the manager gave you I am serving you an additional plate of grief. No hoarding.
 
The right to give you grief, unfortunately, is not constitutionally guaranteed, but neither is the right to buy as many copies of Lost as you want. Of course, it's possible that state laws address these points. Where do you live?
 
"I won't chastize you, but your wrong in so many ways. First and foremost you come to a site that helps people to benifit from deals, not abuse the deals, and then expect the members to console you because a big bad man made you feel minute. Second, you rob not only members, but the general public of getting an item at the sale price; prime example in Scorch's post. Most of us have done something along these lines to gain some profit, but unlike them you posted the act. No one has the right to judge you unless you ask; you asked and now you will receive. I'm not perfect and I've made mistakes, so take the responses you get here and learn from it."


Lol, the act? You make it sound like I commited a crime. I seriously doubt my 4 copies is going to prevent other people from getting the deal. Anytime there is a big sale, you people go and clean them out. I can't imagine any of you saying, "oh im only going to get 1 game because it's just not fair to the other buyers."
 
[quote name='beetlegum']Lol, the act? You make it sound like I commited a crime. I seriously doubt my 4 copies is going to prevent other people from getting the deal. Anytime there is a big sale, you people go and clean them out. I can't imagine any of you saying, "oh im only going to get 1 game because it's just not fair to the other buyers."[/QUOTE]


Uh, most people only do buy what they're going to play, or maybe buy a few extra copies to trade to people here on the site for the price of the game + gas money. That's why this site kicks ass. Go back to FW.
 
Next time, you might try buying each copy individually. It will take more time, but you'll also be much more likely to get the sale price every time.
 
[quote name='Logain8955']Uh, most people only do buy what they're going to play, or maybe buy a few extra copies to trade to people here on the site for the price of the game + gas money. That's why this site kicks ass. Go back to FW.[/QUOTE]

Oh, snap! He said go back to Fat Wallet! You've been served!
 
[quote name='beetlegum']well check their weekly flyer. It does not mention any limits, and just says RZ member price, 34.99. I will likely never see the price that low on Lost so I took advantage while I could.[/QUOTE]

It's $33 at Fry's right now.
 
[quote name='beetlegum']"I won't chastize you, but your wrong in so many ways. First and foremost you come to a site that helps people to benifit from deals, not abuse the deals, and then expect the members to console you because a big bad man made you feel minute. Second, you rob not only members, but the general public of getting an item at the sale price; prime example in Scorch's post. Most of us have done something along these lines to gain some profit, but unlike them you posted the act. No one has the right to judge you unless you ask; you asked and now you will receive. I'm not perfect and I've made mistakes, so take the responses you get here and learn from it."


Lol, the act? You make it sound like I commited a crime. I seriously doubt my 4 copies is going to prevent other people from getting the deal. Anytime there is a big sale, you people go and clean them out. I can't imagine any of you saying, "oh im only going to get 1 game because it's just not fair to the other buyers."[/QUOTE]

yes it can keep others from getting the deal. I know our Best buy had a very limited amount of LOST SEASON 1 with the extra DVD in the package. If the first 10 people all went in and got 4 each that would mean the 11th person in the door wouldnt got one. Your lucky they even allowed you to walk out with 4 of them ..... Now if it was the basic set with no extra DVD then who cares.


o and those who got the LOST SEASON 1 to get the 10 bucks off DH. It seems the coupon wont work the first week if the price is cheaper then Best Buy normal price cause it says right on the coupon 10 bucks off normal price.
 
Well, Best Buy charges for Reward Zone membership. I don't think they want 10 people going in together to buy one membership and sharing the card. Therefore, it makes sense to restrict RZ deals to one per membership.

Of course, I do think such a restriction should be spelled out somewhere. Anyone check to see if it is in the RZ fine print?
 
[quote name='rallen']It's $33 at Fry's right now.[/QUOTE]

Best Buy version has an extra DVD on the package. Hence the hoarding and eBay reselling.
 
[quote name='Haggar']Best Buy version has an extra DVD on the package. Hence the hoarding and eBay reselling.[/QUOTE]

hell i cant belive i got 17 bucks out of the extra DVD... I only picked up 1 copy though... I had no use for the extra dvd so i sold it.
 
[quote name='slidecage']yes it can keep others from getting the deal. I know our Best buy had a very limited amount of LOST SEASON 1 with the extra DVD in the package. If the first 10 people all went in and got 4 each that would mean the 11th person in the door wouldnt got one. Your lucky they even allowed you to walk out with 4 of them ..... Now if it was the basic set with no extra DVD then who cares.


o and those who got the LOST SEASON 1 to get the 10 bucks off DH. It seems the coupon wont work the first week if the price is cheaper then Best Buy normal price cause it says right on the coupon 10 bucks off normal price.[/QUOTE]


I thought the purpose of the extra dvd was to entice ppl to buy more Lost. At the of the day, it's just sales total, why should it matter how many copies each person got? If Best Buy is that concerned about fairness, they would offer unlimited amounts with the bonus.
 
SCREW YOU BEETLEGUM!!! I try to be neutral because judgement shouldn't be passed, but you asked to be judged by every member here. I honestly think you're down right wrong in your decision and think maybe you should go cry to your momma if you felt you were being attacked by the manager. You're probably just in your claim that many have done similar things, but don't use that to justify your actions. Also for all that praise hoarding maybe you should establish your own website and leave this one to gamers who want to help one another; there is enough greed in our society that we don't need it here.
 
[quote name='beetlegum']I thought the purpose of the extra dvd was to entice ppl to buy more Lost. At the of the day, it's just sales total, why should it matter how many copies each person got? If Best Buy is that concerned about fairness, they would offer unlimited amounts with the bonus.[/QUOTE]

Because if people can never get the bonuses because a few people have hoarded them all to resell on eBay, those other people will stop going to Best Buy and BB will lose money in the long run.

The purpose of an exclusive DVD is to get you to buy the item at Best Buy instead of going to Circuit City, Target, etc. Not to have hoarders come out of the woodwork and buy up everything they think they can resell on eBay, and then try to return the ones they didn't sell a month later.
 
[quote name='beetlegum']I thought the purpose of the extra dvd was to entice ppl to buy more Lost. At the of the day, it's just sales total, why should it matter how many copies each person got? If Best Buy is that concerned about fairness, they would offer unlimited amounts with the bonus.[/QUOTE]

No, it's not. It's also about offering customers certain benefits for $10 a year. And you're demanding more than you're given.
 
Most stores will not allow you to buy more then 2 of any game/movie/product especially on release dates. Why? Well, the reason why they have these movies/games so cheap on the first week is to get you into the store to buy that AND something else. If you are buying up their entire stock, they will lose customer sales on THAT poduct as well as any additional product that customer may be buying (Another movie, DVDRS, Batteries, whatever).
 
isnt it funny how people pay so much for that extra dvd....i am still sitting on my Scrubs bonus dvd and sold my Indiana jones bonus a while ago for $20...I mean, the special features on the bonus dvd in my opinion suck, that is why they are freebies in the first place yet people spend a good amount on ebay on these dvds, and in turn people buy them up to sell them for a nice little profit....Which btw i would do to if i had no job and/or the time and money
 
[quote name='beetlegum']I thought the purpose of the extra dvd was to entice ppl to buy more Lost. At the of the day, it's just sales total, why should it matter how many copies each person got? If Best Buy is that concerned about fairness, they would offer unlimited amounts with the bonus.[/QUOTE]
The purpose of the extra dvd is to get people in the door so that they hopefully pick up the dvd, and while they are there, walk around, and buy something else at full price. It doesn't always happen, especially with devil customers like us, but that is their thinking.
 
[quote name='neudog']SCREW YOU BEETLEGUM!!! I try to be neutral because judgement shouldn't be passed, but you asked to be judged by every member here. I honestly think you're down right wrong in your decision and think maybe you should go cry to your momma if you felt you were being attacked by the manager. You're probably just in your claim that many have done similar things, but don't use that to justify your actions. Also for all that praise hoarding maybe you should establish your own website and leave this one to gamers who want to help one another; there is enough greed in our society that we don't need it here.[/QUOTE]


Someone needs to take a chill pill. Calm down, I didn't rob the world of your precious dvds. If you want to get mad, get mad at those scum that are scamming people by setting up false Katrina charity websites. Best Buy did not state any limits on purchases so I was WELL within my rights to buy what I wanted in the store. On the other hand, I think it's pretty scummy that several of you will buy at one store, and take it to Best Buy for pricematch. That's just robbery.
 
[quote name='guardian_owl']The purpose of the extra dvd is to get people in the door so that they hopefully pick up the dvd, and while they are there, walk around, and buy something else at full price. It doesn't always happen, especially with devil customers like us, but that is their thinking.[/QUOTE]


Since the purchase boils down to a question of ethics, Best Buy is certainly the most unethical with pressure selling of worthless warranties, and advertising sale prices that are really mail in rebates. Deception is the key to success in this sorry economy.
 
[quote name='bostonfrontier']they're just jealous cause you made a profit and they didn't[/QUOTE]

He didn't sell them so he didn't make any profit. This thread is about him getting owned by Doug the Best Buy manager.

Feel free to read the thread, champ.
 
[quote name='beetlegum']Since the purchase boils down to a question of ethics, Best Buy is certainly the most unethical with pressure selling of worthless warranties, and advertising sale prices that are really mail in rebates. Deception is the key to success in this sorry economy.[/QUOTE]

LOL, here comes his justifying!

Hey, if Best Buy is such a horrible place, why shop there? Better yet, why not just *STEAL* the DVD's next time. They deserve it, they're unethical!

And if someone tries to stop you, shoot them in the face! That's what they get for working for an evil corporation like Best Buy!
 
[quote name='jackoman']what's so special about the extra dvd? I'm just curious.[/QUOTE]
Nothing really, they have a few short special features then include that "Lost: The Journey" clip show that aired on ABC.
 
[quote name='beetlegum'] Best Buy did not state any limits on purchases [/QUOTE]

Actually, they did.
bbuy7vx.gif

"Limit 3 of each new DVD release per customer"

Edit: ace250ne beat me to it.
 
[quote name='Haggar']LOL, here comes his justifying!

Hey, if Best Buy is such a horrible place, why shop there? Better yet, why not just *STEAL* the DVD's next time. They deserve it, they're unethical!

And if someone tries to stop you, shoot them in the face! That's what they get for working for an evil corporation like Best Buy![/QUOTE]


I'm not justifying anything because I didn't find my actions to be unethical. Best Buy offered a good deal, and I took advantage of it. Your logic is retarded. Just because I find their practices unethical, you state that I should fight back with illegal activity? The proper action is to be an intelligent consumer. I guess I better not clip too many coupons. That would just be unethical in your mind, huh?
 
Chill Pill? I coul care less about the f***ing dvd's, but to respond in the sense that I too am the guilty party you stepped over the line. You've come in to this acting all macho yet throughout you have ducked behind an excuse

[quote name='beetlegum']I thought the purpose of the extra dvd was to entice ppl to buy more Lost. At the of the day, it's just sales total, why should it matter how many copies each person got? [/QUOTE]

[quote name='beetlegum']If you want to get mad, get mad at those scum that are scamming people by setting up false Katrina charity websites. Best Buy did not state any limits on purchases so I was WELL within my rights to buy what I wanted in the store. On the other hand, I think it's pretty scummy that several of you will buy at one store, and take it to Best Buy for pricematch. That's just robbery.[/QUOTE]

[quote name='beetlegum']Since the purchase boils down to a question of ethics, Best Buy is certainly the most unethical with pressure selling of worthless warranties, and advertising sale prices that are really mail in rebates. Deception is the key to success in this sorry economy.[/QUOTE]

Here is the exact small print from BB.com and I'm sure not many B&M stray from this:

"*10 IN-PACK COUPON for Desperate Housewives, Season 1 DVD. Available Tuesday, 9/20. Minimum 28 per store. No rainchecks.
Date subject to change. Limit 3 of each new DVD release per customer. No dealers, please. New release offers begin Tuesday.
Price for nonmembers $39.99"

So truly you are only in the wrong by 1 DVD set, but in a moment of guilt you mention your hoarding of "Welcome Back Kotter" in your original post. If you have a since of guilt most likely your guilty. Don't come here just to get some to side and add there justification to go along with your BS excuses.
 
Also only 28 were limited per store, so unlike other offers you've robbed the oppurtunity of others to partake in the deal.
 
[quote name='beetlegum']I went back to customer service, and her register refused to ring up the dvds to give me the savings back. So I have to wait 30 minutes before a manager shows up, and he looks over my receipt with a look of suspicion. Then he grills me demanding to know why I wanted 4 copies of Lost. He asked me who I worked for. I lied and said I was buying them for gifts. I felt like I was on trial just for my purchases! I guess he was wondering if I was some competitor, but if they put something on sale, I should have the right to buy as many copies as I want. What do you think?[/QUOTE]

Lets see....the ad says no dealers. You admit that you LIED and said you bought them as gifts. What is there to think?

A)Your a hoarder

B) you like to commit fraud.

C) You like to reword it, so you can justify your actions as a way of sticking it to the man
 
[quote name='neudog']Chill Pill? I coul care less about the f***ing dvd's, but to respond in the sense that I too am the guilty party you stepped over the line. You've come in to this acting all macho yet throughout you have ducked behind an excuse







Here is the exact small print from BB.com and I'm sure not many B&M stray from this:

"*10 IN-PACK COUPON for Desperate Housewives, Season 1 DVD. Available Tuesday, 9/20. Minimum 28 per store. No rainchecks.
Date subject to change. Limit 3 of each new DVD release per customer. No dealers, please. New release offers begin Tuesday.
Price for nonmembers $39.99"

So truly you are only in the wrong by 1 DVD set, but in a moment of guilt you mention your hoarding of "Welcome Back Kotter" in your original post. If you have a since of guilt most likely your guilty. Don't come here just to get some to side and add there justification to go along with your BS excuses.[/QUOTE]


Ok, I didn't know about the fine print so you got me there. Just hilarious the efforts that people will go to in order to make me look bad on here.
 
Hoarding is wrong. I cannot stress that enough, but they had tons of this special edition DVD set at the BB here on Thursday. How can anyone turn a profit on a readily availaible product? Actually, I laughed after I purchased mine because I thought that I had waited to long to get one.

If the ad stated a limit of 3, that's why you hassled.
 
I'm not trying to make you look bad and if you read my original post more closely you would have seen this. I too have been attacked just as you are here. You just have to understand that this is frowned upon here and if you throw yourself into the lions den you will get cut.
 
[quote name='Ugamer_X']I agree that you shouldn't have to give him an answer as to why you're buying multiples...But beware, you're gonna have a bunch of fat, angry nerds here yelling at you for hoarding items and selling them for profit.[/QUOTE]
Hey, I am neither fat nor angry!:)
 
[quote name='gizmogc']Just listed my Lost bonus DVD on ebay...have no plans on ever watching it.[/QUOTE]


post a link to it. It be interesting to see what it pulls down.. Mine grabbed 17 shipped.
 
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