EB sells open games as NEW (another discussion)

[quote name='RedvsBlue']It isn't just your store, with some of the big name releases I've seen anywhere from 5-10 (sometimes more) gutted copies on the floor at my store.[/QUOTE]
If you are referring the the display cases, those are just that display cases. EB usually has for big name releases 5 display cases away from the regular games. They aren't gutted copies.
 
[quote name='RedvsBlue']It isn't just your store, with some of the big name releases I've seen anywhere from 5-10 (sometimes more) gutted copies on the floor at my store.[/QUOTE]

I'd say it happens at many of them. Besides, what's going to stop game store employess that feel it's their "right" to play new games first, and take the gutted game home and bring it back the next morning? That's why some of these supposedly "new" copies have a couple of slight scratches.
 
[quote name='thespillcanvas']That's how the one near me is. It's not such a big of a deal for me if it's open if it's in good condition but they usually have like 2-3 of those yellow stickers on them which leave marks all over the case.[/QUOTE]

Yea, that I find really dumb.

At GS, one sticker for new games, the sticker on the front of the box. That's it. None of those "BUY OUR CARD!" stickers.

I hate high pressure sales.

[quote name='Skylander7']I'd say it happens at many of them. Besides, what's going to stop game store employess that feel it's their "right" to play new games first, and take the gutted game home and bring it back the next morning? That's why some of these supposedly "new" copies have a couple of slight scratches.[/QUOTE]

Actually, it is a privilege given to the workers.
 
Heh, I wasn't even counting those ones. I was thinking of the ones on the top right front. the bottom right back, and sometimes near the bottom of the spine.
 
[quote name='RedvsBlue']The game takes up maybe an inch or two more on the shelf and that is mostly either on the top or bottom. Installing all the games into the cases would probably take 4-5 manhours at best. Also if they were worried about people running out the door with product then why not lock everything up in cases and not let anyone touch anything? There's plenty of stuff at the average game store that isn't in cases and is sitting out that could be grabbed and run out the door with. The cases also have a soft tag in them so you can't just casually walk out the door without the sensors going off.[/QUOTE]
If they didn't allow customers to look at the game they'd always ask the employee to let them see it out of the case. EB doesn't have sensors. At least not the ones I've been to.
Let me give you a picture of how cheap EB is. I use a 15+ year old vacuum that I have to run over the same spot five times because they refuse to get something better. There is no way in hell they are going to pay for 5+ manhours at every store and all those plastic cases. Also add up the man hours of putting the new games in cases, buying new plastic cases for those that get cracked.
You need to look at all sides here. From EB's viewpoint, they are not losing money for putting gutted copies out. From the average consumer, they have no problem buying a gutted copy if that saves them the trip of going somewhere else. From the avid gamers, we want them sealed because that assures us that our precious game has not been tampered with.
 
[quote name='Skylander7']I'd say it happens at many of them. Besides, what's going to stop game store employess that feel it's their "right" to play new games first, and take the gutted game home and bring it back the next morning? That's why some of these supposedly "new" copies have a couple of slight scratches.[/QUOTE]
I've said this several times, that policy is not a corporate policy it is one that the store manager gives the employees and not every store does this. I'd lose my job if I took one of the gutted games home.
 
Why not do along the lines of what TRU used to do. They had the little laminated ad for the game with the cover on the front and the screenshots and info on the back. Except make them loose and possibly put something in between the front and back to make it a bit bulky so they won't just be able to dissappear behind other ones? Don't have to use the real cover slips, could just photo copy them or whatever. Probably a stupid idea but it was all that came to mind. lol
 
[quote name='daschrier']I don't see why they can't use empty DVD cases with a printed insert from the publisher...[/QUOTE]
From what I've heard you need special permission from each publisher and in addition, they'd have to buy all those DVD cases and put the inserts in them.
EB's theory has always been, if it ain't broke don't fix it.
 
I have been buying games since OG nintendo and never have I had a gutted game sold to me. Granted I should have noticed but it's never been a problem. And I wouldn't of had a problem if they had told me it was gutted. But to sell a floor model, display game, employee taken home game or whatever without telling the buyer is wrong.

Floor model products at every retail store are marked down and are conveyed to the customer. This is why I believe this is an illegal activity if your not going to tell the customer up front.

I'm not trying to get anyone mad or start some kind of militia or something but for anyone to say "that's the way it is" or "deal with it" is wrong. Consumers have the right and the power to do something about that.

I have no idea where I'm going with this so I'm going to stop typing
 
Some posts back someone mentioned cc and bb don't gut games why cant eb and gamestop do the same? The reply was that there are less employee's etc. That is ridiculous gamerush is as small as eb and gamestop and they do not gut copies. The truth is eb and gamestop do not care what the buyer thinks and are cheap as hell.
 
[quote name='AngellicLulu']If you are referring the the display cases, those are just that display cases. EB usually has for big name releases 5 display cases away from the regular games. They aren't gutted copies.[/QUOTE]

That's what I assumed at first until I went up and checked them closely and saw the instructions inside them. Off the top of my head they did this with Halo 2 and GT4.
 
[quote name='bluekeith75']Some posts back someone mentioned cc and bb don't gut games why cant eb and gamestop do the same? The reply was that there are less employee's etc. That is ridiculous gamerush is as small as eb and gamestop and they do not gut copies. The truth is eb and gamestop do not care what the buyer thinks and are cheap as hell.[/QUOTE]

In all the Gamestops/Ebs around here they are small stores built into strip malls or actual malls. And the store is so full of games that many times the rows of games go all the way to the front door. On both sides of it. Meaning someone could just walk through the door, scoop up an armfull of games, and take off right out the door while the employees have to get to them from the back or middle of the store.
 
The EB at the mall here guts EVERY GAME for the PC, PS2, and Xbox besides big releases a few weeks when they came out.... I bought a few PC games like this, they like ditch CD cases almost and put it all in pouches and stuff behind the counter or in the back room
 
[quote name='bluekeith75']Some posts back someone mentioned cc and bb don't gut games why cant eb and gamestop do the same? The reply was that there are less employee's etc. That is ridiculous gamerush is as small as eb and gamestop and they do not gut copies. The truth is eb and gamestop do not care what the buyer thinks and are cheap as hell.[/QUOTE]

I always got a kick out of the fact that they say that gutted games are for "display" purposes, yet the have cardboard representations promoting games months before release to push preorders.

Lulu, I know not every store is that way.. but from my experience, many store managers let it occur. It's bad enough that most game store employees are disgruntled and underpaid, pissed off about pushing preorders of a Barbie game, and see taking that Half Life 2 for Xbox home on release day as their only solace :)

I don't agree with it, but it's the culture the retail chains create with their management structure.
 
[quote name='Skylander7']I always got a kick out of the fact that they say that gutted games are for "display" purposes, yet the have cardboard representations promoting games months before release to push preorders.

Lulu, I know not every store is that way.. but from my experience, many store managers let it occur. It's bad enough that most game store employees are disgruntled and underpaid, pissed off about pushing preorders of a Barbie game, and see taking that Half Life 2 for Xbox home on release day as their only solace :)

I don't agree with it, but it's the culture the retail chains create with their management structure.[/QUOTE]
On a side note, I love my manager. :lol:
 
If I may chime in here, we only gut what we dont have a display of, meaning if its the last game. We take the contents and put it in a bag and seal it...so unless the employees are playing guts which is wrong and unethical or they are clumsy and dropping the guts, there is no reason why you shouldnt buy that copy. Is it shrinkwrapped? No, could we shrinkwrap it for you and it still be the same...YES. Just because it is gutted doesnt mean its not new...
 
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