So i sold a brand new factory sealed copy of Resident Evil 5 Gold Edition for Xbox 360 about a month ago. As you all know, the dlc is a one time redeemable download token.
Well, recently the buyer messages me claiming that he redeemed and downloaded the content. He also states that while playing a section of the game, it freezes and says disc is not readable. he says there are imperfections (a faint cloud? wtf is that) on the disc so he is looking for a refund/exchange to fix the problem. he also opened up a case.
what can i do? i know there is a bug where if you d/l the dlc and the free statues that it freezes. maybe i could suggest that? i really think he beat the game or just wanted the dlc. i could offer a partial refund, but i think he wants everything back. am i being scammed?
Well, recently the buyer messages me claiming that he redeemed and downloaded the content. He also states that while playing a section of the game, it freezes and says disc is not readable. he says there are imperfections (a faint cloud? wtf is that) on the disc so he is looking for a refund/exchange to fix the problem. he also opened up a case.
what can i do? i know there is a bug where if you d/l the dlc and the free statues that it freezes. maybe i could suggest that? i really think he beat the game or just wanted the dlc. i could offer a partial refund, but i think he wants everything back. am i being scammed?