Ebay - "No more negative feedback for buyers"
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bigdaddybruce44
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Between this thread, others, and talks with friends, I think it is pretty obvious that people are fully aware of this new "feedback" system and taking full advantage of it. Good job, eBay.
[quote name='schuerm26']A buyer won these items from me last week
Resident Evil Gamecube Guide
RE 2/3 Gamecube Guide
RE Zero Gamecube Guide
Total of $64.59
Email I get today.
Thanks Ebay!!!![/QUOTE]
Well, you file an unpaid buyers dispute. That does more then negative feedback. He can't leave bad feedback or I should say it is dropped. I don't like the modified feedback system but some of you are just drama queens. If a person doesn't pay file a NPBD, ebay is suppose to be harder on non paying bidders.
Resident Evil Gamecube Guide
RE 2/3 Gamecube Guide
RE Zero Gamecube Guide
Total of $64.59
Email I get today.
Thanks Ebay!!!![/QUOTE]
Well, you file an unpaid buyers dispute. That does more then negative feedback. He can't leave bad feedback or I should say it is dropped. I don't like the modified feedback system but some of you are just drama queens. If a person doesn't pay file a NPBD, ebay is suppose to be harder on non paying bidders.
[quote name='scudnmuff']Well, you file an unpaid buyers dispute. That does more then negative feedback. He can't leave bad feedback or I should say it is dropped. I don't like the modified feedback system but some of you are just drama queens. If a person doesn't pay file a NPBD, ebay is suppose to be harder on non paying bidders.[/quote]
3 unpaid items from 1 seller doesn't do anything to him. He gets a strike. Big deal. Meanwhile, I am going to be stuck with 3 negatives for 3 auctions where I did nothing wrong.
Yes he can leave neg. feedback. The only way it gets dropped is if he doesn't respond to the dispute, which I guarantee you he will and then leave negative.
3 unpaid items from 1 seller doesn't do anything to him. He gets a strike. Big deal. Meanwhile, I am going to be stuck with 3 negatives for 3 auctions where I did nothing wrong.
Yes he can leave neg. feedback. The only way it gets dropped is if he doesn't respond to the dispute, which I guarantee you he will and then leave negative.
[quote name='schuerm26']A buyer won these items from me last week
Resident Evil Gamecube Guide
RE 2/3 Gamecube Guide
RE Zero Gamecube Guide
Total of $64.59
Email I get today.
Thanks Ebay!!!![/quote]
Got another email from this guy.
This time it says:
Obviously Im not doing that. I filed 3 unpaid items. We'll see what happens next!!!!
Resident Evil Gamecube Guide
RE 2/3 Gamecube Guide
RE Zero Gamecube Guide
Total of $64.59
Email I get today.
Thanks Ebay!!!![/quote]
Got another email from this guy.
This time it says:
Obviously Im not doing that. I filed 3 unpaid items. We'll see what happens next!!!!
I don't use ebay much and don't exactly know all the policies. I also didn't read through the entire thread, but as a buyer, I think sellers should leave feedback after an item is paid for. I don't understand why they do not leave feedback until you leave them feedback first.
And if you leave something not so nice, they retaliate and leave you a not so nice feedback as well. But the buyer did nothing wrong, except tell the truth. Although it does not affect my rating much, I left a positive feedback to a seller and they left me a neutral. I rather they just not give me feedback at all. I paid within minutes of auction end. Now why is that?
All I said was shipping took longer than expected. They were within 1 hour from me, and a package, the size of a normal sheet of paper and just as light, took about 2 weeks.
This to me is the main reason not being able to leave negative or neutral to a buyer is good. A buyer gets penalized if they tell the truth and even leave a positive?
Regarding bad buyers, I think they should make it so you can still leave negative feedback as a seller if an item is not paid for. But after that, they shouldn't be able to just to retaliate.
That is the big problem with ebay. Fear of retaliation. Almost everyone has 99.X% or 100% positive, including bad service sellers, bootleg sellers, etc. It makes things so skewed because you don't know who to trust anymore. Some positives are not deserved, but they get it anyways.
And if you leave something not so nice, they retaliate and leave you a not so nice feedback as well. But the buyer did nothing wrong, except tell the truth. Although it does not affect my rating much, I left a positive feedback to a seller and they left me a neutral. I rather they just not give me feedback at all. I paid within minutes of auction end. Now why is that?
All I said was shipping took longer than expected. They were within 1 hour from me, and a package, the size of a normal sheet of paper and just as light, took about 2 weeks.
This to me is the main reason not being able to leave negative or neutral to a buyer is good. A buyer gets penalized if they tell the truth and even leave a positive?
Regarding bad buyers, I think they should make it so you can still leave negative feedback as a seller if an item is not paid for. But after that, they shouldn't be able to just to retaliate.
That is the big problem with ebay. Fear of retaliation. Almost everyone has 99.X% or 100% positive, including bad service sellers, bootleg sellers, etc. It makes things so skewed because you don't know who to trust anymore. Some positives are not deserved, but they get it anyways.
[quote name='kintanos']I don't use ebay much and don't exactly know all the policies. I also didn't read through the entire thread, but as a buyer, I think sellers should leave feedback after an item is paid for. I don't understand why they do not leave feedback until you leave them feedback first.[/quote]
You know why they do it, and it makes sense from the seller's perspective. The buyer's interaction isn't done when the payment is sent. I've been lucky, but have seen friends run through the wringer by douchebag buyers after the payment was sent.
What happens when the buyer pays, then tries to scam the seller after the item has been mailed? Or when the buyer sends emails flipping out and cursing at the seller because the package took a whole 5 days to get there? Or flips out because they didn't like the packing material the seller used (even though it did the job and protected the package)? Does the buyer still deserve their positive feedback just because they sent the payment on time?
You're arguing that the buyer should get to base their rating on the whole transaction, but the seller should only get to consider the criteria of whether or not the buyer paid. How is that fair?
You know why they do it, and it makes sense from the seller's perspective. The buyer's interaction isn't done when the payment is sent. I've been lucky, but have seen friends run through the wringer by douchebag buyers after the payment was sent.
What happens when the buyer pays, then tries to scam the seller after the item has been mailed? Or when the buyer sends emails flipping out and cursing at the seller because the package took a whole 5 days to get there? Or flips out because they didn't like the packing material the seller used (even though it did the job and protected the package)? Does the buyer still deserve their positive feedback just because they sent the payment on time?
You're arguing that the buyer should get to base their rating on the whole transaction, but the seller should only get to consider the criteria of whether or not the buyer paid. How is that fair?
This works both ways, you know. I, as the seller, gave a negative to a deadbeat bidder who refused to even answer my emails asking if he planned to pay. He also never responded to the non-paying bidder complaint I filed with eBay. He responded to my negative feedback with a negative of his own the very same day, of course. In the text of the feedback, he lied and claimed that I had never sent the item even though he had paid. That was the only neg I ever got, and it was undeserved.
In that case, the seller was a jerk and the feedback he left was unjustified.
Your argument would have merit if jerks who leave unjustified feedback were all sellers. That isn't the case.
So again, you think that a buyer who acts like a jerk or tries to scam a seller after the payment is sent should get a positive anyway just because they paid?
After I got my retaliatory negative, I chose not to leave a few well-deserved negatives for extremely rude or non-paying buyers, because I didn't want to drag my feedback percentage down. Fear of retaliation works both ways.
bigdaddybruce44
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^ Great post. You hit all the right points. 
willardhaven
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Now neutral feedback decreases your rating as well... I lost points for a transaction that was refunded on Half before I was even involved.
I wish there was a better way to sell things.
I wish there was a better way to sell things.
[quote name='kintanos']I don't use ebay much and don't exactly know all the policies. I also didn't read through the entire thread, but as a buyer, I think sellers should leave feedback after an item is paid for. I don't understand why they do not leave feedback until you leave them feedback first.
And if you leave something not so nice, they retaliate and leave you a not so nice feedback as well. But the buyer did nothing wrong, except tell the truth. Although it does not affect my rating much, I left a positive feedback to a seller and they left me a neutral. I rather they just not give me feedback at all. I paid within minutes of auction end. Now why is that?
All I said was shipping took longer than expected. They were within 1 hour from me, and a package, the size of a normal sheet of paper and just as light, took about 2 weeks.
This to me is the main reason not being able to leave negative or neutral to a buyer is good. A buyer gets penalized if they tell the truth and even leave a positive?
Regarding bad buyers, I think they should make it so you can still leave negative feedback as a seller if an item is not paid for. But after that, they shouldn't be able to just to retaliate.
That is the big problem with ebay. Fear of retaliation. Almost everyone has 99.X% or 100% positive, including bad service sellers, bootleg sellers, etc. It makes things so skewed because you don't know who to trust anymore. Some positives are not deserved, but they get it anyways.[/quote]
You need to be a seller then you will understand what problems we have.
I already have 5 buyers who win my items and don't want to pay for them since Ebay have a new s***** feedback system. Sure I can get my final fees back but I loose the listing fee and my time. Ebay now is badddddddddddda***.
If you know the sellers who sell booglet items then don't buy from them.
And if you leave something not so nice, they retaliate and leave you a not so nice feedback as well. But the buyer did nothing wrong, except tell the truth. Although it does not affect my rating much, I left a positive feedback to a seller and they left me a neutral. I rather they just not give me feedback at all. I paid within minutes of auction end. Now why is that?
All I said was shipping took longer than expected. They were within 1 hour from me, and a package, the size of a normal sheet of paper and just as light, took about 2 weeks.
This to me is the main reason not being able to leave negative or neutral to a buyer is good. A buyer gets penalized if they tell the truth and even leave a positive?
Regarding bad buyers, I think they should make it so you can still leave negative feedback as a seller if an item is not paid for. But after that, they shouldn't be able to just to retaliate.
That is the big problem with ebay. Fear of retaliation. Almost everyone has 99.X% or 100% positive, including bad service sellers, bootleg sellers, etc. It makes things so skewed because you don't know who to trust anymore. Some positives are not deserved, but they get it anyways.[/quote]
You need to be a seller then you will understand what problems we have.
I already have 5 buyers who win my items and don't want to pay for them since Ebay have a new s***** feedback system. Sure I can get my final fees back but I loose the listing fee and my time. Ebay now is badddddddddddda***.
If you know the sellers who sell booglet items then don't buy from them.
I may have been a little vague in my post to originally prevent a huge wall of text.
Well just for the record, I understand the problems sellers have. I agree to some too. However, ebay didn't just make it so sellers cannot leave buyers negative and that is that. They changed other things as well. Such as no more lifetime feedback.
One thing they should get rid of though, is the listing fees. If the item sells, then they can collect that fee along with the others. That will also increase the amount of items up, and also increase transactions done, which I think can balance things out.
[quote name='elmyra']
What happens when the buyer pays, then tries to scam the seller after the item has been mailed? Or when the buyer sends emails flipping out and cursing at the seller because the package took a whole 5 days to get there? Or flips out because they didn't like the packing material the seller used (even though it did the job and protected the package)? Does the buyer still deserve their positive feedback just because they sent the payment on time?[/quote]
A real buyer will never buy from you again if they are unhappy.
As a seller, you are like a store. Even stores with exceptional service like newegg do not have 100% on rating sites. But almost everyone on ebay seems to be pretty close. Sellers shouldn't be too different than stores since the concept is the same.
That is sort of what I think ebay is trying to accomplish. Stores cannot leave customer ratings, but customers can leave store ratings at various sites.
Also, don't confuse buyers with scammers. They don't care what happens and will do whatever it takes anyways. Regardless of policy changes or not, they will try to screw you. I never said anything about scammers. I said buyers. You do know new accounts can be made right? So if they really wanted to scam you, they could very easily. It is just unlucky if you are the one to be scammed.
It is unfortunate that there are more and more scammers these days. But do you think being able to leave a negative will affect them?
Again, it won't have much effect to a scammer anyways.
And scamming can also be done from the selling side too. Take the money, send a box of nothing, among other things they can do.
And that is pretty much to summarize the whole argument. The whole system is flawed because right now, both buyers and sellers have exceptional ratings that aren't warranted. The feedback system is pretty much useless.
The only reason it has bearing is because it is implanted in everyone's mind that 97-100% feedback is the norm. Anything lower = you are a bad seller/buyer. That is the big problem. Do people not buy games if the review scores aren't that high? Do people not watch movies if the critic scores aren't that high?
Sure, there definitely should be more tweaks to it to make it better for everyone. At least they are starting to move in the right direction.
[quote name='hiamiyumi']
If you know the sellers who sell booglet items then don't buy from them.[/quote]
The problem is how would a buyer know that seller sells bootlegs? You don't. The only way to know is to have bought one or know someone who bought one. It certainly isn't in the feedback since guess what happens if the buyer leaves a negative? That's right, they get a negative back. Most just eat the loss and never buy from that seller again. So now that seller can still trick others.
Well just for the record, I understand the problems sellers have. I agree to some too. However, ebay didn't just make it so sellers cannot leave buyers negative and that is that. They changed other things as well. Such as no more lifetime feedback.
One thing they should get rid of though, is the listing fees. If the item sells, then they can collect that fee along with the others. That will also increase the amount of items up, and also increase transactions done, which I think can balance things out.
[quote name='elmyra']
What happens when the buyer pays, then tries to scam the seller after the item has been mailed? Or when the buyer sends emails flipping out and cursing at the seller because the package took a whole 5 days to get there? Or flips out because they didn't like the packing material the seller used (even though it did the job and protected the package)? Does the buyer still deserve their positive feedback just because they sent the payment on time?[/quote]
A real buyer will never buy from you again if they are unhappy.
As a seller, you are like a store. Even stores with exceptional service like newegg do not have 100% on rating sites. But almost everyone on ebay seems to be pretty close. Sellers shouldn't be too different than stores since the concept is the same.
That is sort of what I think ebay is trying to accomplish. Stores cannot leave customer ratings, but customers can leave store ratings at various sites.
Also, don't confuse buyers with scammers. They don't care what happens and will do whatever it takes anyways. Regardless of policy changes or not, they will try to screw you. I never said anything about scammers. I said buyers. You do know new accounts can be made right? So if they really wanted to scam you, they could very easily. It is just unlucky if you are the one to be scammed.
It is unfortunate that there are more and more scammers these days. But do you think being able to leave a negative will affect them?
But you are pretty much saying that good buyers should get no feedback until they leave a good feedback for the seller, even if they are unhappy about something. That is what you are implying. And that is exactly how it is right now.
Again, it won't have much effect to a scammer anyways.
I never argued against that. I mentioned that sellers should be able to do whatever they want if that happens. It sucks that you can't now. But now your negative can be removed.
I never said it was just sellers. I mentioned bad buyers as well. But tell me, how often does one leave a positive after receiving a negative? Even if it was justified?
If you got your money, then everything was as planned. You sold your goods. A buyer finishes after paying, a seller finishes after delivering their goods to the buyer. Now why would a buyer try to scam you in the first place if they got their item as stated? They wouldn't. If they wanted to scam you, as mentioned before, they will. You can't really do much about it.
And scamming can also be done from the selling side too. Take the money, send a box of nothing, among other things they can do.
And that is the problem I stated. Notice the etc I used. The retaliation is ridiculous. No one leaves the feedback until the other does first. And obviously if they don't like what they got, they will make a counter. Or there will be no feedback exchanged.
And that is pretty much to summarize the whole argument. The whole system is flawed because right now, both buyers and sellers have exceptional ratings that aren't warranted. The feedback system is pretty much useless.
The only reason it has bearing is because it is implanted in everyone's mind that 97-100% feedback is the norm. Anything lower = you are a bad seller/buyer. That is the big problem. Do people not buy games if the review scores aren't that high? Do people not watch movies if the critic scores aren't that high?
Sure, there definitely should be more tweaks to it to make it better for everyone. At least they are starting to move in the right direction.
[quote name='hiamiyumi']
If you know the sellers who sell booglet items then don't buy from them.[/quote]
The problem is how would a buyer know that seller sells bootlegs? You don't. The only way to know is to have bought one or know someone who bought one. It certainly isn't in the feedback since guess what happens if the buyer leaves a negative? That's right, they get a negative back. Most just eat the loss and never buy from that seller again. So now that seller can still trick others.
[quote name='kintanos']I may have been a little vague in my post to originally prevent a huge wall of text.[/quote]
There's no escaping it now!
Actually, I'm going to skip point-by-point responses this time.
Unfortunately, eBay has become so enormous that the old system doesn't work all that well any more, and there isn't any reasonable way to implement an appeal system to deal with unfair feedback. There has been a need for some kind of feedback reform for some time, and I admit that I don't know how I would do it.
The new feedback system and all of the other recent changes have transformed the eBay community, essentially turning small, casual sellers into full retailers. Before, a small seller was able to sell in a format that was something like an online garage sale. Now they're being asked to take on the role and responsibilities of a large internet retailer, which is an entity that has no option to screen buyers and expects a certain amount of grief and "shrinkage" from customers as a part of doing business.
All of the complaining about the new rules is a reflection of the fact that many small-timers don't think that it's fair to force them into this position. The feedback changes are the most visible part of this new format, and so they get the most attention. I know that I don't want to deal with the new format, and I'm not going to sell there any more. There's just to much potential for it to be a hassle now.
There's no escaping it now!
Actually, I'm going to skip point-by-point responses this time.
The basic issue here is that you're looking at this like a retail transaction, and I'm not. Retail stores put up with all kinds of unreasonable crap from customers that individuals wouldn't. That hasn't been how eBay has functioned up until now - it's been run more like a trading forum. Everybody had the opportunity to rate everybody else, so that other buyers and sellers could steer clear of scammers and jerks. You've focused on the scamming aspect, but as a seller I'm just as interested in avoiding buyers who make ridiculous demands and ignore auction rules. Now, eBay sellers have now way to warn each other about such buyers.
Unfortunately, eBay has become so enormous that the old system doesn't work all that well any more, and there isn't any reasonable way to implement an appeal system to deal with unfair feedback. There has been a need for some kind of feedback reform for some time, and I admit that I don't know how I would do it.
The new feedback system and all of the other recent changes have transformed the eBay community, essentially turning small, casual sellers into full retailers. Before, a small seller was able to sell in a format that was something like an online garage sale. Now they're being asked to take on the role and responsibilities of a large internet retailer, which is an entity that has no option to screen buyers and expects a certain amount of grief and "shrinkage" from customers as a part of doing business.
All of the complaining about the new rules is a reflection of the fact that many small-timers don't think that it's fair to force them into this position. The feedback changes are the most visible part of this new format, and so they get the most attention. I know that I don't want to deal with the new format, and I'm not going to sell there any more. There's just to much potential for it to be a hassle now.
bigdaddybruce44
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Exactly. Not every negative buyer is a scammer. A lot of them are just pains in the ass, like people who bid on multiple auctions for the same item and then expect you to bite the bullet, because they got it cheaper. Too bad. You bid, you won, and you're suppose to pay. If you don't, I should have the opportunity to tell other sellers this.
[quote name='kintanos']As a seller, you are like a store. Even stores with exceptional service like newegg do not have 100% on rating sites. But almost everyone on ebay seems to be pretty close. Sellers shouldn't be too different than stores since the concept is the same.
That is sort of what I think ebay is trying to accomplish. Stores cannot leave customer ratings, but customers can leave store ratings at various sites.[/Quote]
Newegg does not get suspended from selling if their fb rating drops below a certain level. Newegg does not have their items buried and nearly invisible to buyers due to the default Best Match search if their fb rating drops below a certain level. Newegg does not have their payments held for 21 days by PayPal if PP suspects the transaction is fraudulent.
Can non paying customers rate Newegg like Ebay non paying buyers can rate sellers? A person can win an item then decide they don't want it then leave a fb comment and rate the seller in four categories. What a joke.
That is sort of what I think ebay is trying to accomplish. Stores cannot leave customer ratings, but customers can leave store ratings at various sites.[/Quote]
Newegg does not get suspended from selling if their fb rating drops below a certain level. Newegg does not have their items buried and nearly invisible to buyers due to the default Best Match search if their fb rating drops below a certain level. Newegg does not have their payments held for 21 days by PayPal if PP suspects the transaction is fraudulent.
Can non paying customers rate Newegg like Ebay non paying buyers can rate sellers? A person can win an item then decide they don't want it then leave a fb comment and rate the seller in four categories. What a joke.
willardhaven
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Basically eBay is setting the stage for Google or someone else to come in and rape them of their good sellers.
Including me.
Including me.
rrrrrroger
Banned
[quote name='kintanos']as a buyer, I think sellers should leave feedback after an item is paid for. I don't understand why they do not leave feedback until you leave them feedback first.[/quote]
Some buyers pay.
Get their positive.
And then the buyer does a credit reversal to steal the money back. Sellers are tired of handing-out false positives. So sellers wait a month or two.
Some buyers pay.
Get their positive.
And then the buyer does a credit reversal to steal the money back. Sellers are tired of handing-out false positives. So sellers wait a month or two.
Someone had mentioned that ebay used to favor the sellers and it was about time they fixed it to make it an even playing field. The major issue I have with that, is that the buyers aren't ebay's customers. The sellers are the the one's paying the fee's. If they want to charge the buyer roughly a 7% tax on a purchase with payment thru paypal then I am fine without the option to leave a buyer negative feedback.
In a real life auction house, there are no backsies, no I changed my mind. On ebay if you get a customer similiar to the one that didn't want the lot of games, you are stuck paying the original listing fee.
As for leaving feedback, I don't bother leaving feedback untill the buyer does. Since I started doing that about 2 years ago, my % of feedback being left for me has gone up dramatically.
As for the new detailed feedback, they really need to change it. A 4 star is considered good service, and a 5 star is perfect service. I ship my good for $4.00 first class. It costs me roughly $2.50 for first class w/delivery confirmation, it is about .80 for a padded envelope and another .25 for a small padded sleeve to put my goods into. My profit on the shipping is roughly .45. That doesn't include my value per hour I waste packing the shit up and going to the post office to drop off. IMO I think my postage fee's are very reasonable, but my shipping cost is my lowest rated at a 4.7. I have 4.9's across the board except for shipping time and shipping cost. I have a 4.8 for shipping time. If you pay me before 2pm, I ship that day mon - friday. I can't get it to you any faster then that. How the
don't I have a 5.0 on that. In order for me to get something like 25% off final value fee's I need a 4.9 avg and the ing shipping ones are killing me. To be honest with you my communication imo is the worse at what I do. I just send a blanket email with the confirmation # upon shipping. Thats it but I got a 4.9 there. SONS OF BITCHES
In a real life auction house, there are no backsies, no I changed my mind. On ebay if you get a customer similiar to the one that didn't want the lot of games, you are stuck paying the original listing fee.
As for leaving feedback, I don't bother leaving feedback untill the buyer does. Since I started doing that about 2 years ago, my % of feedback being left for me has gone up dramatically.
As for the new detailed feedback, they really need to change it. A 4 star is considered good service, and a 5 star is perfect service. I ship my good for $4.00 first class. It costs me roughly $2.50 for first class w/delivery confirmation, it is about .80 for a padded envelope and another .25 for a small padded sleeve to put my goods into. My profit on the shipping is roughly .45. That doesn't include my value per hour I waste packing the shit up and going to the post office to drop off. IMO I think my postage fee's are very reasonable, but my shipping cost is my lowest rated at a 4.7. I have 4.9's across the board except for shipping time and shipping cost. I have a 4.8 for shipping time. If you pay me before 2pm, I ship that day mon - friday. I can't get it to you any faster then that. How the
don't I have a 5.0 on that. In order for me to get something like 25% off final value fee's I need a 4.9 avg and the ing shipping ones are killing me. To be honest with you my communication imo is the worse at what I do. I just send a blanket email with the confirmation # upon shipping. Thats it but I got a 4.9 there. SONS OF BITCHES
[quote name='ryanbph']As for the new detailed feedback, they really need to change it. A 4 star is considered good service, and a 5 star is perfect service. I ship my good for $4.00 first class. It costs me roughly $2.50 for first class w/delivery confirmation, it is about .80 for a padded envelope and another .25 for a small padded sleeve to put my goods into. My profit on the shipping is roughly .45. That doesn't include my value per hour I waste packing the shit up and going to the post office to drop off. IMO I think my postage fee's are very reasonable, but my shipping cost is my lowest rated at a 4.7. I have 4.9's across the board except for shipping time and shipping cost. I have a 4.8 for shipping time. If you pay me before 2pm, I ship that day mon - friday. I can't get it to you any faster then that. How the don't I have a 5.0 on that. In order for me to get something like 25% off final value fee's I need a 4.9 avg and the ing shipping ones are killing me. To be honest with you my communication imo is the worse at what I do. I just send a blanket email with the confirmation # upon shipping. Thats it but I got a 4.9 there. SONS OF BITCHES[/QUOTE]
I am in nearly the same situation. I have 5's for item as described and communication, about 4.8 for shipping time and 4.7 or 4.8 for cost. I also mail the same day and charge only $3.95 for first-class. I think on the shipping costs we are up against "FREE" which is tough to beat. If you charge anything for shipping you will probably not get a perfect score there. As for the shipping time, I just throw my hands up at that one. In general people get stuff 2-3 days after purchasing it and I don't know what to do about that (can't be any faster!). Those people may very well be giving me 5's. But then the PO takes a week for one package, or Canadian customs holds something for 3 weeks, and that person hits you with a 3 or something then that pretty much ruins your score until you can get 50 more people to give you 5's
.
You have to admit, the cutoffs they use for the discounts and such are WAY out of whack with the 5-star system they have set up. I think it is against many people's beliefs to give out all perfect 5 star ratings even if the transaction went perfectly fine. It's just like not giving out perfect scores for game reviews - you may feel that is only for the very best of the best.
It doesn't matter that much to me anyway as I have dramatically cut back on my selling because of the fee increases such that I don't get enough ratings per month to qualify anyway. So I guess I have a "normal" search ranking and pay regular fees, which is fine for the 2 or 3 things I may sell each month now.
don't I have a 5.0 on that. In order for me to get something like 25% off final value fee's I need a 4.9 avg and the ing shipping ones are killing me. To be honest with you my communication imo is the worse at what I do. I just send a blanket email with the confirmation # upon shipping. Thats it but I got a 4.9 there. SONS OF BITCHES[/QUOTE]I am in nearly the same situation. I have 5's for item as described and communication, about 4.8 for shipping time and 4.7 or 4.8 for cost. I also mail the same day and charge only $3.95 for first-class. I think on the shipping costs we are up against "FREE" which is tough to beat. If you charge anything for shipping you will probably not get a perfect score there. As for the shipping time, I just throw my hands up at that one. In general people get stuff 2-3 days after purchasing it and I don't know what to do about that (can't be any faster!). Those people may very well be giving me 5's. But then the PO takes a week for one package, or Canadian customs holds something for 3 weeks, and that person hits you with a 3 or something then that pretty much ruins your score until you can get 50 more people to give you 5's
.You have to admit, the cutoffs they use for the discounts and such are WAY out of whack with the 5-star system they have set up. I think it is against many people's beliefs to give out all perfect 5 star ratings even if the transaction went perfectly fine. It's just like not giving out perfect scores for game reviews - you may feel that is only for the very best of the best.
It doesn't matter that much to me anyway as I have dramatically cut back on my selling because of the fee increases such that I don't get enough ratings per month to qualify anyway. So I guess I have a "normal" search ranking and pay regular fees, which is fine for the 2 or 3 things I may sell each month now.
You know, come ot think of it, I got an email from eBay a week or so ago touting some new Seller protection scheme via PayPal. I thought maybe it was in response to the backlash with the new rules (that buyers can scam at will with no repercussions). But when I read it, it didn't seem to have any substance to it and and seemed to be included with more "buyer's side" BS so I figured the title was a smokescreen much like when they announced the HUGE fee increases as a fee cut because they took a few cents off of listing fees (while hiking closing fees a bunch).
Yeah, here it is:
Here are the changes for "All Sellers" (ignoring the PowerSeller stuff):
So, the change from 10 to 3 ratings per month is nice as that may actually work for me should I get back into selling again. I remain skeptical about the PayPal changes (and why wait till Sept??). Also, that last line is classic eBay speak for dramatic fee increases. Yeah, they'll "further reduce the upfront cost of selling" while more than making up for it on the closing fees.
Yeah, here it is:
Here are the changes for "All Sellers" (ignoring the PowerSeller stuff):
So, the change from 10 to 3 ratings per month is nice as that may actually work for me should I get back into selling again. I remain skeptical about the PayPal changes (and why wait till Sept??). Also, that last line is classic eBay speak for dramatic fee increases. Yeah, they'll "further reduce the upfront cost of selling" while more than making up for it on the closing fees
.lol...
I sell a lot on ebay. I used to work in the corporate world, but I joined the family business to help my dad out. My salary for him isn't close to what I used to make, but selling our goods on ebay, as well as at craft show it is a wash. I have about 8,000 transactions on ebay in the past 2 years or so. Only 2 negatives, and 2 neutrals. The changes hasn't really affected me like other sellers, as the goods I sell aren't something that would really draw in the deadbeat buyers.
I sell a lot on ebay. I used to work in the corporate world, but I joined the family business to help my dad out. My salary for him isn't close to what I used to make, but selling our goods on ebay, as well as at craft show it is a wash. I have about 8,000 transactions on ebay in the past 2 years or so. Only 2 negatives, and 2 neutrals
. The changes hasn't really affected me like other sellers, as the goods I sell aren't something that would really draw in the deadbeat buyers.rrrrrroger
Banned
4.7???? My lowest score (shipping cost) is only 4.3. No way will I ever get that to 4.7 even if I provided free shipping. (And why does it have to be 4.7??? If 4 is "very good" isn't that sufficient to get higher placement?)
Worse:
Ebay wants seller to prove their identities when selling from non-recognized IP addresses. In other words I cannot list items from my laptop while in hotels. Only when I'm at home. Stupid, stupid, stupid.
rrrrrroger
Banned
[quote name='ryanbph']Someone had mentioned that ebay used to favor the sellers and it was about time they fixed it to make it an even playing field. [/quote]
Buyers have always had the power but they don't realize it. A buyer can:
- neg the seller
- file seller non-performance with Ebay (1 strike for the seller)
- file 'item not received' or 'not as described' with paypal
- file 'item not received' or 'not as described' with Visa, Mastercard, et cetera
- file 'item not received' or 'not as described' with the U.S. court system
It's the sellers who are vulnerable to bad checks, counterfeit money orders, false credit card charebacks, false claims of damaged goods, false claims of non-receipt, or just simply non-payment.
- The buyers have the power and the backing of huge corporations & the U.S. government.
- The seller has the backing of nobody.
Buyers have always had the power but they don't realize it. A buyer can:
- neg the seller
- file seller non-performance with Ebay (1 strike for the seller)
- file 'item not received' or 'not as described' with paypal
- file 'item not received' or 'not as described' with Visa, Mastercard, et cetera
- file 'item not received' or 'not as described' with the U.S. court system
It's the sellers who are vulnerable to bad checks, counterfeit money orders, false credit card charebacks, false claims of damaged goods, false claims of non-receipt, or just simply non-payment.
- The buyers have the power and the backing of huge corporations & the U.S. government.
- The seller has the backing of nobody.
[quote name='rrrrrroger']Buyers have always had the power but they don't realize it. A buyer can:
- neg the seller
- file seller non-performance with Ebay (1 strike for the seller)
- file 'item not received' or 'not as described' with paypal
- file 'item not received' or 'not as described' with Visa, Mastercard, et cetera
- file 'item not received' or 'not as described' with the U.S. court system
It's the sellers who are vulnerable to bad checks, counterfeit money orders, false credit card charebacks, false claims of damaged goods, false claims of non-receipt, or just simply non-payment.
- The buyers have the power and the backing of huge corporations & the U.S. government.
- The seller has the backing of nobody.[/quote]
totally agree with you, there was someone that posted in the first couple of pages that was very anti seller.
- neg the seller
- file seller non-performance with Ebay (1 strike for the seller)
- file 'item not received' or 'not as described' with paypal
- file 'item not received' or 'not as described' with Visa, Mastercard, et cetera
- file 'item not received' or 'not as described' with the U.S. court system
It's the sellers who are vulnerable to bad checks, counterfeit money orders, false credit card charebacks, false claims of damaged goods, false claims of non-receipt, or just simply non-payment.
- The buyers have the power and the backing of huge corporations & the U.S. government.
- The seller has the backing of nobody.[/quote]
totally agree with you, there was someone that posted in the first couple of pages that was very anti seller.
bread's done