Ebgames helping to scam us!!!

Grave_Addiction

Grave_Addiction

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A few weeks ago, I noticed a strange charge on my bank statement. It was from WLI*RESERVATIONREWARDS 800-7327031 CTUS with a charge of $9. I was out of town at the time and meant to look into it, but I completely forgot.

Well, I check my bank today, and guess what? I see another $9 charge from Reservation Rewards.

So I decided to look them up on the web, and I came across this article.

http://adam.rosi-kessel.org/weblog/the_man/webloyalty_aka_wli_reservations_is_a_scam.html

Apparently, a lot of online companies like Ebgames.com, Fandango.com, onetravel.com and many more are in business with these people. What happens with EBgames.com is after you complete an order, they ask you if you want to claim a special reward. When you click the button, it asks you for your e-mail address. When and if you do, they will take the credit card information that EBgames has in their records and will begin charging you several months after this instance. But the thing is, it never once says they are going to charge you for this service.

I've lost $18 to these assholes, but I'm going to dispute the charges.

I just want to let the rest of you guys know to not fall into the same scam I, and several thousand other people out there, have.

Also, I think this is really bad on EB's part. Why would they be in business with a company like this?


Here are some more links about this scam:

http://answers.google.com/answers/threadview?id=480496

www.ripoffreport.com/reports/ripoff112716.htm
 
I've seen this a couple time here on the boards. It sucks. I think others have got their money back though...
 
It happened to me once. If you happen to just click that one icon once, they automatically charge you on a month to month basis. I stated that I'll dispute the charges with my credit card company and they refunded my money. I can understand some of these stories.
 
Old news. Was all over THIS board like a year ago. I cancelled the rewards thing before they charged my card though.

But yea, that is very messed up of EB letting them do that.
 
I signed up to get the $10 voucher, cancelled once I received it, and have not been charged in the 3 months since then.
 
I just got off the phone with one of their CSRs. Apparently other people have gotten a lot of trouble with getting their money back, but I just had a very stern tone of voice.

This was our conversation:

Me: Yeah, I was charged $9 today by Reservation Rewards, and I never signed up for your services.

Him: Okay, sir, if you could just give me your last name, I can cancel your account:

Me: You don't need to cancel my account. I've already done that. I want to know what I need to do to get my money back.

Him: Okay sir, if you could just give me your last name and zip code, I'll pull up your account.

Me: Blah, blah.

Him: Okay sir, it shows you were charged $9 today. I'll go ahead and credit that back to your account.

Me: I was also charged $9 on Aug. 8 of last month.

Him: Okay sir, let me take a look. Okay, yeah, I see that. Normally, we're not allowed to do this, but I have special access, so I'll go ahead and credit both back to your account. It will take three or four business days. Is there anything else I can help you with today?

Me: No. *Click*

Man, I can't believe this assholes. They are scamming hundreds of people out of their hard earned money and don't think a thing of it.

I will be calling EBgames today and notifying and complaining to them about Reservation Rewards and their business practices.
 
[quote name='Grave_Addiction']I will be calling EBgames today and notifying and complaining to them about Reservation Rewards and their business practices.[/QUOTE] You might as well just contact GameStop Corp, since they will be calling the shots.
 
[quote name='Grave_Addiction']I just got off the phone with one of their CSRs. Apparently other people have gotten a lot of trouble with getting their money back, but I just had a very stern tone of voice.

This was our conversation:

Me: Yeah, I was charged $9 today by Reservation Rewards, and I never signed up for your services.

Him: Okay, sir, if you could just give me your last name, I can cancel your account:

Me: You don't need to cancel my account. I've already done that. I want to know what I need to do to get my money back.

Him: Okay sir, if you could just give me your last name and zip code, I'll pull up your account.

Me: Blah, blah.

Him: Okay sir, it shows you were charged $9 today. I'll go ahead and credit that back to your account.

Me: I was also charged $9 on Aug. 8 of last month.

Him: Okay sir, let me take a look. Okay, yeah, I see that. Normally, we're not allowed to do this, but I have special access, so I'll go ahead and credit both back to your account. It will take three or four business days. Is there anything else I can help you with today?

Me: No. *Click*

Man, I can't believe this assholes. They are scamming hundreds of people out of their hard earned money and don't think a thing of it.

I will be calling EBgames today and notifying and complaining to them about Reservation Rewards and their business practices.[/QUOTE]


lol maybe they got sick of people ripping them off buy signing up for a month then cancelling as soon as the got the 10 buck gift code. Waiting a month signing up again and doing it over and over and over..




Apparently, a lot of online companies like Ebgames.com, Fandango.com, onetravel.com and many more are in business with these people. What happens with EBgames.com is after you complete an order, they ask you if you want to claim a special reward. When you click the button, it asks you for your e-mail address. When and if you do, they will take the credit card information that EBgames has in their records and will begin charging you several months after this instance. But the thing is, it never once says they are going to charge you for this service.

it says right in type AFTER 30 days you will be charged 9 per month until you cancell so how can you say they dont tell you they are not going to charge you
 
[quote name='CheapyD']You might as well just contact GameStop Corp, since they will be calling the shots.[/QUOTE]

Cheapy, do you have any insights into what kinds of changes will happen to EB with the merger?
 
The higher ups at GameStop and EBGames are so unsure of what they are doing at this point. They said that they will take to look at every aspect of business. From warehouses to current store locations to which promotions work the best to drive in business during slow times. Nothing, and I repeat nothing will happen until after the Holiday season is over. They don't want to lose customers, due to some little stupid situation. They will start the change over most like at the end of January or the beginning of Febuary due to the extremely low sales volume.
 
If want to complain to the higher ups. Contact BARNES & NOBLE since they own GameStop. And for the record, Gamestop makes a lot less money and lower sales then EBGames, so their is no way that Gamestop could buy out EBGames.
 
[quote name='amos_82']If want to complain to the higher ups. Contact BARNES & NOBLE since they own GameStop. And for the record, Gamestop makes a lot less money and lower sales then EBGames, so their is no way that Gamestop could buy out EBGames.[/QUOTE]No, that is not true anymore. GameStop bought back their shares from B&N late last year.
 
I don't know...I guess if you choose to get the $10 voucher to sign up then that is your choice. You HAVE to cancel... or you will be CHARGED! It says it right on the bottom of the page.

This is why I don't ever sign up.
 
You still need to complain to EB. The merger stuff isn't final until the 1st part of OCtober and no real changes will occur until next year. They are both operating the rest of this year as seperate companies. So, anything you need/want to complain about still needs to go to EB until next year.
 
[quote name='Grave_Addiction']What happens with EBgames.com is after you complete an order, they ask you if you want to claim a special reward.[/QUOTE]

I know this isn't very helpful, but I never believe that any retailer wants to give me a special reward for placing an order with them. I never believe that there's a special, free, bonus extra item and all I have to do is click here to receive it. I've had freebies sent to me and when they want to give me something for free, they have my address and they just send it. EBgames.com has been a great source for deals, people, but let's not get overly sentimental. They're not to be trusted any more than any other company. Period. Just my two cents.
 
In case you guys were born yesterday. Nothing is FREE. If something says click here for Free money/sex/games/friends, you can be sure that you will be charged for something in a month, then every month for the rest of your life until you cancel and they'll sell your email address to a million spam marketers.
 
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