Employees Of All Stores - Post Your Stupid And Funny Customer Stories - Part Cinco

[quote name='GrilledWitOnions']Alright so I had a GREAT one today!

A woman walked in and this is the conversation:
Me: "Do you have a question?"
Her: "Do you have the Robots for sale on VHS?" (Sidenote: I totally hate when people add articles to movies that don't have them)
"I'm sorry, we don't carry VHS anymore, only DVD".
"You don't have VHS?"
"No, not anymore"
"Only DVD?"
"Yes, no VHS, just DVD"
"When did that happen?"
"About a year ago."
"I thought I just saw VHS for sale in here a couple months ago"
"Well, about a year ago we clearanced it all out. We no longer carry it"
"So you don't have VHS?"

I SWEAR, this was exactly how it went down. I'm pretty tired but I don't think I embellished or added anything; she kept repeating what I had said. I was about ready to swear at her towards the end. It's just hard to make it any more clear than we don't have that at all.[/QUOTE]

It's amazing how many people still think VHS stuff is available.

Every few weeks a customer comes into my store asking if we sell blank VHS tapes. He is always told no and we won't be getting any in because we can't find them (and there is next to no demand for them) but still keeps asking anyway.
 
[quote name='YoshiFan1']It's amazing how many people still think VHS stuff is available.[/quote]It's amazing people still want vhs.

Sometimes people complain about how quick dvd took over vhs (even though I do believe vhs had a loooong lifetime, and dvd's only been around 10 years or so, and it really only completely destroyed vhs for the last 5 or 6.) I am always afraid to tell them that dvd may be obsolete soon with hd-dvd and bd... but whenever I try to tell anyone about that, they don't understand for some reason. I just say it's like dvd but in hi-def, and they look like they've had an aneurysm. Do people seriously not realize how technology works? What planet do people live on where tech stands still, doesn't progress?
 
[quote name='GrilledWitOnions']It's amazing people still want vhs.

Sometimes people complain about how quick dvd took over vhs (even though I do believe vhs had a loooong lifetime, and dvd's only been around 10 years or so, and it really only completely destroyed vhs for the last 5 or 6.) I am always afraid to tell them that dvd may be obsolete soon with hd-dvd and bd... but whenever I try to tell anyone about that, they don't understand for some reason. I just say it's like dvd but in hi-def, and they look like they've had an aneurysm. Do people seriously not realize how technology works? What planet do people live on where tech stands still, doesn't progress?[/QUOTE]

But at least with the new tech you can still watch your old movies with the same player
 
[quote name='Dragonsbane']But at least with the new tech you can still watch your old movies with the smae player[/quote]That's true. At least we have reached a point where the technology isn't making drastic physical changes, and it seems when it does it dies (umd, minidisc). Whoops I think I've derailed the thread!
 
More wonderful customers...

What's wrong with these movies?
*Customer walks in and immediately wlaks up to the counter with some returns*
Cust: So I rented these the other day and they refuse to work in my DVD player. I've messed with the settings, tried repositioning the movies in the player, and nothing will work.
Me: Ummmm... those are Gamecube games sir. Not sure if I should bust out laughing or crying at this point.
Cust: These are... games? But the boxes look like movies. Do you have these in movie format?
Me: Ice Age 2 I have right here. They didn't make Conflict Desert Storm II: Back to Bahgdad into a movie though. You could probably rent Jarhead though.
Cust: That sucks. I really wanted to watch Conflict Desert Storm too.
Me: Ummm... yeah. *Goes on break and calls wife*


That wasn't me
*Customer walks in and asks me for the application to sign up. After we get him squared away, he goes to get a couple of games*
CSR: Hey Youdontknowme. *points to screen*
Me: The credit card you gave us to secure your account is declining. If you're going to rent X360 games you need to have an active credit card on file.
Cust: Can I rent PS2 games?
Me: Yes, you can rent up to 2.
Cust: Okay. *Puts away checkbook and returns to game section*
Me: *fuck. Bastard just opened the account, is renting games, paying with check, had a bad CC, and tried to fudge his name on his application.*
Me: *Calling nearest store* Hey have you guys had someone with the last name fucktard sign up today or yesterday and pay with a check?
MOD: Yeah. He was just in here an hour ago. He made a new account and his card declined so he rented 2 PS2 games and paid by check.
Me: Thank you very much. Let me do a quick add real quick and put a hold on both accounts. I suggest you do the same.
*Customer walks back up*
Me: Can I see your card again?
Cust: Here you go.
Me: *Cuts up card in front of customer.*
Cust: What the hell'd you do that for?
Me: You JUST opened an account at the store down the street and rented 2 games from there. If you're going to rent from us you need to use the card you got from them. On top of that, you're limited to just 2 game rentals total. NOT 2 per store that you're going to write bad checks for.
Cust: I didn't just open an account over there.
Me: Yes you did. We confirmed Driver's License #'s to make sure.
Cust: *Walks out*
Me:*Calls next nearest store to warn them*

*5 minutes later*

*ring, ring*
Me: phone intro schpiel.
MOD at next nearest store: Thanks for the warning. We just kicked him out when he tried to open an account. Funny thing is, while he was filling out the app, he was complaining to me that you wouldn't rent to him cause you didn't like him.
Me: Yeah, he's a funny one... NOT!
MOD: Gotta go. Got some phone calls to make.
 
oh man i got a real good laugh the other day....

this santa clause - looking customer came in browsing around with a big yellow baseball cap that said "HAT" on it in big bold letters. i couldn't help but laugh out loud when he got to the register. i was trying so hard not to bust out laughing when i was ringing up previous customers!

he gave me his business card to his online store, where he sells clothes just like his cap (e.g. a jacket that says "JACKET" on it). Man....i am just too easily amused sometimes....

http://www.unbrandapparel.com/
 
The funniest part is that is no logo logo is a logo and he's subsequently making a new brand.


[quote name='mentos888']oh man i got a real good laugh the other day....

this santa clause - looking customer came in browsing around with a big yellow baseball cap that said "HAT" on it in big bold letters. i couldn't help but laugh out loud when he got to the register. i was trying so hard not to bust out laughing when i was ringing up previous customers!

he gave me his business card to his online store, where he sells clothes just like his cap (e.g. a jacket that says "JACKET" on it). Man....i am just too easily amused sometimes....

http://www.unbrandapparel.com/[/quote]
 
My girlfriend works at Burger King, this past summer someone came into the store stark naked with her dog and dropped her saggy breasts down on the counter. I hate people. Her dog also ended up jumping up on the counter and ate her food, she proceeded to demand her order again for free.
 
I want to say i don't beleive that... but I do. I have a friend that works security at the Mall of America and she's has a lot of homeless people just wandering the mall. buck. ass. naked.

[quote name='magiic']My girlfriend works at Burger King, this past summer someone came into the store stark naked with her dog and dropped her saggy breasts down on the counter. I hate people. Her dog also ended up jumping up on the counter and ate her food, she proceeded to demand her order again for free.[/quote]
 
I didnt believe it at first when she told me either. But then I thought about it more and was like some people are just that inconsiderate.
 
[quote name='magiic']I didnt believe it at first when she told me either. But then I thought about it more and was like some people are just that inconsiderate.[/quote]

You call walking into a fast food joint naked with an animal inconsiderate? What constitutes mind shattering, bat-shit insane?
 
[quote name='magiic']My girlfriend works at Burger King, this past summer someone came into the store stark naked with her dog and dropped her saggy breasts down on the counter. I hate people. Her dog also ended up jumping up on the counter and ate her food, she proceeded to demand her order again for free.[/quote]So... she actually got food in the first place? I would have told her to get the hell out.

I don't have any stories, but tonight sucked. Was my day off, went in for a few hours cause they were slammed, and I regret it. At least it's over.
 
[quote name='Kayden']You call walking into a fast food joint naked with an animal inconsiderate? What constitutes mind shattering, bat-shit insane?[/quote]

haha fair enough
 
In this one I was the customer. I had a Visa giftcard, and decided to use the rest of it on cheap DVD-R's at Radioshack (25 pack of Sony DVD-Rs for $6, 75% off). Since it isn't a legit credit card I always like to sign random shit. Usually I draw a big penis, or write about how whoever is ringing me up is gay. Long story short, Radio Shack has to approve your signature for the transaction to go through, and I haven't felt comfortable going there since.
 
[quote name='TimPV3']In this one I was the customer. I had a Visa giftcard, and decided to use the rest of it on cheap DVD-R's at Radioshack (25 pack of Sony DVD-Rs for $6, 75% off). Since it isn't a legit credit card I always like to sign random shit. Usually I draw a big penis, or write about how whoever is ringing me up is gay. Long story short, Radio Shack has to approve your signature for the transaction to go through, and I haven't felt comfortable going there since.[/quote]


HAHAHAHAHA! The one site I went on was all about how people never check what people sign for signature on credit card slips. And, the guy who hosted the site signed "Mickey Mouse, Donald Duck, Donald Frump, etc,etc" and NO ONE ever checked(except ONE store).

Actually, many people I've seen in Wally World or elsewhere will just X the receipt, as in write an X on the receipt and that's their 'sig'.
 
[quote name='IAmTheCheapestGamer']HAHAHAHAHA! The one site I went on was all about how people never check what people sign for signature on credit card slips. And, the guy who hosted the site signed "Mickey Mouse, Donald Duck, Donald Frump, etc,etc" and NO ONE ever checked(except ONE store).

Actually, many people I've seen in Wally World or elsewhere will just X the receipt, as in write an X on the receipt and that's their 'sig'.[/quote]
I liked when he would draw a little picture, or just draw a squiggle.
 
[quote name='IAmTheCheapestGamer']HAHAHAHAHA! The one site I went on was all about how people never check what people sign for signature on credit card slips. And, the guy who hosted the site signed "Mickey Mouse, Donald Duck, Donald Frump, etc,etc" and NO ONE ever checked(except ONE store).

Actually, many people I've seen in Wally World or elsewhere will just X the receipt, as in write an X on the receipt and that's their 'sig'.[/QUOTE]


lol...yup. Super Penisman has paid for many of my purchases at walmart....
 
[quote name='LaraCroftsLeftBoob']lol...yup. Super Penisman has paid for many of my purchases at walmart....[/quote]

:rofl: That shouldn't be that funny...
 
This was told to me by my manager- some kids are running in the store with plates we sell. He tells the kids to stop running around and to put the plates back on the shelf. The mother hears this and says "How dare you embarrass my kids like that!" She said she would never shop here again. If the kids had gotten hurt, you know she would have been the first to sue. I can't stand when parents let their kids run through the store and mess up everything and then take offense when someone tells them to stop.
 
[quote name='Duo_Maxwell']I usually smile and nod to humor them too, but believe me when I say it's pretty annoying considering you hear what's basically the exact same comment 3 or more times a day.[/QUOTE]

It's something to BS about at least. I worked retail for three years and the most exhausting, boring days were when every customer just paid and left.

"Can I help you?"
"$4.25 please."
"Have a nice day."

Repeat for eight hours.
 
[quote name='siamesellama']It's something to BS about at least. I worked retail for three years and the most exhausting, boring days were when every customer just paid and left.

"Can I help you?"
"$4.25 please."
"Have a nice day."

Repeat for eight hours.[/quote]I find it very rude when customers act like you don't even exist, or you're some sort of machine. I get this a lot at blockbuster with the online pass. If you're one of the members that throws your movies at me and walks around the counter (or towards the door, however your store works... mine is a counter you have to walk around), well, anyway, don't. It's annoying, and sometimes I need to tell you something about your account and it's stupid to have to turn around to talk to you.

Another thing that bugs me is when people don't close the envelope flaps on the online returns, as I just have to do it for them. And, it makes it easy for more unscrupulous employees to simply "lose" the disc. I wouldn't ever do that of course, but just close the damn flap.

And ANOTHER thing: don't bring me a broken or scratched dvd to complain. Online in the queue is a report a problem link. All I can do from the store level is write BROKEN on the envelope and hope someone sees it. It's funny cause I tell people and they're like, "Well, I just thought you might like to know". I think it's like a, "Well, I tried, and now it's HIS fault if it goes out to someone else broken". It takes all of a minute to report it broken. Oh and no, I can't exchange it for TWO free rentals. C'mon you get like movies every freaking day!

And, bring your card or ID to the store. If you're driving around without ID, don't get pissed at me cause I don't know you. I think a lot of misplaced anger goes on in those situations, where people are mad at themselves but suddenly it's my fault cause I don't know you and need some identification.

That's been building a while I guess.

One more:
Had a guy come to the counter, ask me how I was. I replied I was fine, how was --
He cuts me off mid-sentence holding his ID at my face and says, "I don't have it, don't ask." (Referring to his membership card.) Seriously just say "Here's my ID", and don't cut me off mid-sentence!

fucking jerk.

Well, had an interview with a call center today (no selling even, just fielding customer calls). Pays about $12.50 per hour at 40 hours a week, so wish me luck. I had my second interview today and I'll know in two weeks.
 
Its a mixed bag. I know I hate when people ask me if I need help. If I needed help, I'd ask... of course, the caveat to the being when I do need help, there isn't a single employee in the store! I walked into the TV isle at BB one day and had no less than FIVE people swarm me asking if I needed help, all within ear-shot of eachother. They were all hot and bothered to get that commision. I realize they want to make money and may even (probably) recieve corporate pressure to do so, but its annoying and actually kills any interest I have in getting something.

Er... anyways, I generally try to be civil at least. I hand things off, I smile, say thank you, sorry if I fuck up... but do I want to stand there and make small talk or hear about how great x feature is that Y doesn't even have? Hell no, just get the hell out of my way, I want my por... ...new releases.

[quote name='GrilledWitOnions']I find it very rude when customers act like you don't even exist, or you're some sort of machine. I get this a lot at blockbuster with the online pass. If you're one of the members that throws your movies at me and walks around the counter (or towards the door, however your store works... mine is a counter you have to walk around), well, anyway, don't. It's annoying, and sometimes I need to tell you something about your account and it's stupid to have to turn around to talk to you.

Another thing that bugs me is when people don't close the envelope flaps on the online returns, as I just have to do it for them. And, it makes it easy for more unscrupulous employees to simply "lose" the disc. I wouldn't ever do that of course, but just close the damn flap.

And ANOTHER thing: don't bring me a broken or scratched dvd to complain. Online in the queue is a report a problem link. All I can do from the store level is write BROKEN on the envelope and hope someone sees it. It's funny cause I tell people and they're like, "Well, I just thought you might like to know". I think it's like a, "Well, I tried, and now it's HIS fault if it goes out to someone else broken". It takes all of a minute to report it broken. Oh and no, I can't exchange it for TWO free rentals. C'mon you get like movies every freaking day!

And, bring your card or ID to the store. If you're driving around without ID, don't get pissed at me cause I don't know you. I think a lot of misplaced anger goes on in those situations, where people are mad at themselves but suddenly it's my fault cause I don't know you and need some identification.

That's been building a while I guess.

One more:
Had a guy come to the counter, ask me how I was. I replied I was fine, how was --
He cuts me off mid-sentence holding his ID at my face and says, "I don't have it, don't ask." (Referring to his membership card.) Seriously just say "Here's my ID", and don't cut me off mid-sentence!

fucking jerk.

Well, had an interview with a call center today (no selling even, just fielding customer calls). Pays about $12.50 per hour at 40 hours a week, so wish me luck. I had my second interview today and I'll know in two weeks.[/quote]
 
[quote name='Kayden']They were all hot and bothered to get that commision.[/QUOTE]

BB employees always claim they don't get commission. I'm wondering if this is true though. I walk into the exact same situation anytime I even think about stepping into a high-dollar section at Best Buy.
 
Either way... its really obnoxious. Theres trying to be helpful and servicing a customer and then theres getting in the damn way and annoying the piss out of someone. Almost all the sales people I come across do the latter... but then I am annoyed by most people just standing near me... :lol:

[quote name='siamesellama']BB employees always claim they don't get commission. I'm wondering if this is true though. I walk into the exact same situation anytime I even think about stepping into a high-dollar section at Best Buy.[/quote]
 
[quote name='Kayden']Either way... its really obnoxious. Theres trying to be helpful and servicing a customer and then theres getting in the damn way and annoying the piss out of someone. Almost all the sales people I come across do the latter... but then I am annoyed by most people just standing near me... :lol:[/quote]I was talking about at the counter, when people just walk away from me. It's rude. Although I think same goes for on the floor, I hate when people ignore me when all I ask is if they're finding everything alright. I usually am busy and don't even want to ask, but it's my job so what can I do? I usually don't ask though unless someone looks really lost (it gets to be recognizable). But then, what you described at BB is annoying, to have so many people trying to help you, and for commission.
[quote name='Kayden']If I needed help, I'd ask[/quote]Some people for some reason haven't figured this part out yet. I have people walk in the store and stand at the counter until I ask them if they need something. A simple'excuse me' works wonders to get my attention.
 
I have a semi-amusing story, as a customer, I'm standing in an empty Circuit City, a DVD in hand, debating, I'm speaking with a friend, turned, facing down the aisle, an employee runs right up to me, facing me from the next aisle, really close and personal, staring at me, doing nothing else. Okay, whatever, the employee walks off, I turn my back to where they were facing me. The same person sneaks up right behind me and place themself in the same spot, no noise, no purpose there, staring again. They ran off as soon as my friend told me they were at it again. It's strange how people act, I honestly must question what the flaming fuck they thought they were doing. Anyway, for the decent employees who work in these hell holes, hang in there.
 
BB employees do not work on commission. I used to work there a couple years ago. However, they are pressured to make contact with the customer in order to get the opportunity to attach accessories. High dollar areas in the store usually don't make profit on the item itself (TVs, PCs, etc.). It's the accessories and the extended warranties that make the profit. Contacting/greeting customers also supposedly cuts back on shoplifting.

Not really a stupid customer story, but a frequent question I would get would be "Where are the (printers/laptops/etc.)?" when the customer would be standing right next to or in front of the items. I've also had several customers that asked if Best Buy sells laptop computers, with me standing right next to them.
 
Dude, dump the obnoxiously huge sig. There are rule against having them that large and if a mod sees it they'll probably just delete it.

[quote name='vivafriend5']I have a semi-amusing story, as a customer, I'm standing in an empty Circuit City, a DVD in hand, debating, I'm speaking with a friend, turned, facing down the aisle, an employee runs right up to me, facing me from the next aisle, really close and personal, staring at me, doing nothing else. Okay, whatever, the employee walks off, I turn my back to where they were facing me. The same person sneaks up right behind me and place themself in the same spot, no noise, no purpose there, staring again. They ran off as soon as my friend told me they were at it again. It's strange how people act, I honestly must question what the flaming fuck they thought they were doing. Anyway, for the decent employees who work in these hell holes, hang in there.[/quote]
 
[quote name='YoshiFan1']Every few weeks a customer comes into my store asking if we sell blank VHS tapes. He is always told no and we won't be getting any in because we can't find them (and there is next to no demand for them) but still keeps asking anyway.[/QUOTE]
Strange. I have no problems finding blank VHS tapes here -- they're everywhere. Now, finding blank Hi-8 tapes for my camcorder...
 
[quote name='Ziv_Zulander']Me - Sorry, this line is for 15 items or less, she can help you on Three.[/QUOTE]

Dear you,

I love you as wholly and completely as I hate those who think the 'XX items or less' signs apply to everyone but them.

Sincerely,
Me
 
Today someone got annoyed that they got $0.50 in change and got 5 dimes because we are almost out of quarter and have a ton of dimes. She was annoyed and when she was told we are almost out of quarters she said, the bank is just down the street (it was closed for the day anyway). It was very difficult not to say to her- If you don't want change in a form you don't like, then next time pay in exact change
 
the first time someone complains about the change I give them I am forfeiting my job and beating them down with a hammer. Unless their change is 50 cents and I give them a roll of pennies there is no reason to complain.
 
[quote name='YoshiFan1']Today someone got annoyed that they got $0.50 in change and got 5 dimes because we are almost out of quarter and have a ton of dimes. She was annoyed and when she was told we are almost out of quarters she said, the bank is just down the street (it was closed for the day anyway). It was very difficult not to say to her- If you don't want change in a form you don't like, then next time pay in exact change[/QUOTE]


I get crap like that all the time, only its usually when I give them a $50 back as change or when I have to give $5's because i'm out of $10's.
 
I got a couple change-whiners recently... they came in within an hour of opening, spent $17, paid with a hundred bill... and got mad at me when I told them it'd be a couple minutes as I didn't have that kind of change. They actually said they should shop at the otherstore, beucase theywouldn't do this... I remember thinking "You pull this on them 45 minutes after open- oh yeah they would!"

They were telling me to put back most of their order as the manager came up with change. Here's the kicker- I counted it out (to make sure it was $100), and said "So I'll keep this part [my payment], you get this part." Went to finish the order, and the lady yelled "HEY! You only gave me $80!" "...I need the $20 to pay for your stuff, ma'am..." "Oh..."

People suck. :roll:
 
I hate that, its even worse when people use us for a bank and buy a stick of gum so im forced to give them change for a $100.

Worst situation I ever had involving a $100 was when we had 10 minutes until closing and I had done my final drop, my supervisor told the lady it'll be 10 minutes before he can get change, so she keeps us (and about 2 other customers) waiting for the whole ten minutes until she just decides to pay with a check.

Situations like that are why I hate old people.
 
[quote name='DuelLadyS']I got a couple change-whiners recently... they came in within an hour of opening, spent $17, paid with a hundred bill... and got mad at me when I told them it'd be a couple minutes as I didn't have that kind of change. They actually said they should shop at the otherstore, beucase theywouldn't do this... I remember thinking "You pull this on them 45 minutes after open- oh yeah they would!"

They were telling me to put back most of their order as the manager came up with change. Here's the kicker- I counted it out (to make sure it was $100), and said "So I'll keep this part [my payment], you get this part." Went to finish the order, and the lady yelled "HEY! You only gave me $80!" "...I need the $20 to pay for your stuff, ma'am..." "Oh..."

People suck. :roll:[/quote]Arg I hate $100 bills after open. People don't get that retail stores are NOT banks, and money needs to be kept pretty secure. We don't just drop $500 in the till right at open. That would be totally reckless.

In fact people are lucky if they break a $100, since (at least in my experience) when you get too much money, you drop the bigger bills in the safe.

And, besides, why do people have $100 on them? Never understood that. I usually have no money at all. (Credit cards ftw!)
 
[quote name='Ziv_Zulander']Situations like that are why I hate old people.[/quote]QFT. Old people FTL. I hate checks too... it's like the lady went from one evil to another. WHY are checks ever around anymore? They're such a hassle.
 
[quote name='Ziv_Zulander']I hate that, its even worse when people use us for a bank and buy a stick of gum so im forced to give them change for a $100.

Worst situation I ever had involving a $100 was when we had 10 minutes until closing and I had done my final drop, my supervisor told the lady it'll be 10 minutes before he can get change, so she keeps us (and about 2 other customers) waiting for the whole ten minutes until she just decides to pay with a check.[/quote]

That's always the best, really. My favorite moments as cashier are the people who walk in 5 minutes after opening and either ask me if I can change $100 (there's a bank in the mall that's open before we are, people) or they will buy a small candy for a quarter and try and break $100 that way. The only problem is that I nor anyone else can, so we turn them away and then they get all pissy.

I remember one customer who tried this about 15 minutes after opening and, she pulled out a roll of bills, all of them $100s. She said she had just came from the bank and they were all out of any lower bills (...what...?) and we eventually reached a point where she just paid by credit card for her $1 purchase.

And checks...lord, I don't mind taking them throughout most points in the day but most of the times they are being used it's for the most innane things. Before we received some improvements in our stations it used to take customers four minutes on average to fill out their checks before we have to put them through the system. This ordinarily is not a problem but when the line is going towards the back of the store and there are three brilliant people shopping sans money and credit cards pulling this for purchases under $5, we're losing the rest of our customers who have to wait for this stuff to subside.
 
I had that issue with a $100 bill today as well. Someone's total was a little over $10, they pay with a $100 and I only had 1 $20 bill in my register so I had to wait to get change for the $20. Luckily, they didn't get angry. I'm glad my store doesn't accept checks since it sounds like it is a hassle.

Another one I forgot about from yesterday-

We are expecting a shipment from Coke. Someone walks into the store and asks if we have Caffeine Free Diet Coke. We tell her no but it should be on the order we are receiving right now and she didn't like that answer. The driver is still in the truck on the phone and the customer asks us if we can go out to the truck and tell him to get off the phone because she needs the soda NOW. We weren't going to do that but asked the driver to bring in that soda first. He brought in another kind so the customer gets annoyed and goes out to the truck and tells the driver she wants him to bring in the Caffeie Free Diet Coke next. Then she comes back into the store boasting about how she said something to the driver. She finally got the soda and left.
 
Not only do checks take forever, but 99% of people don't have their license when I need to do verification. I've had to send back a lot of big orders because people were too stupid to bring their license to the store.

I still think check printers are the worst thing ever invented, instead of writing out the damn check while i'm scanning their order, they can just sign their name and have the printer take forever at the end. Thats if they even have the check out, usually I gotta wait for the old hag to dig it out of her purse.
 
[quote name='Ziv_Zulander']Not only do checks take forever, but 99% of people don't have their license when I need to do verification. I've had to send back a lot of big orders because people were too stupid to bring their license to the store.[/quote]

Ah, verification. That's also fun for credit cards as well. I've pissed off many a customer because we tend to check for signatures on the back of cards as well as IDs if necessary. I know, signing them nowadays is nigh-impossible unless you have the right pen but I cannot help it if you are walking around without any other form of personal identification.

It is a lifesaver, though. I've definitely turned away at least three customers who were trying to use their mother's or father's card without their permission, as well as a few customers who didn't look all that reputable with their goings-on in the store. For others...well, we either both end up complaining about credit card companies and they leave with a smile or the customer gets all jaded that I have the nerve to ask for ID so I can make sure someone isn't using their card improperly and I just take their ire. Either way, it's for everyone's benefit, not just a silly policy.


And, once again, if a store has people in it but the gates are down we are CLOSED unless otherwise noted. Too many people come by nearly 30 minutes after the mall closes and asks if we're still open. Whoo boy.
 
I hate when people have no ID. I don't see how they can NOT. I had one guy wanting to rent on somebodys account and he had no id with him, so I had to call her, get her ID number (which is in the computer) and then have her describe him... that was still not as good as I'd like it but it didn't seem like some super elaborate scam to rent a movie.

I felt like a jerk doing all that, until she called back a few minutes later and thanked me for going to the trouble.
 
[quote name='Kapwanil']And, once again, if a store has people in it but the gates are down we are CLOSED unless otherwise noted. Too many people come by nearly 30 minutes after the mall closes and asks if we're still open. Whoo boy.[/quote]

The next time someone asks if you're still open tell them yes but you keep the gate down to keep out the undesirables. After doing this just stare at them silently until they go away.
 
Worse than the people paying with $100s in the morning are the people who insist that they can pay with bags of change and then they go "ITS LEGAL TENDER! YOU HAVE TO TAKE IT!" when you deny them.

Many a time I've wanted to go "Listen fuckstick, there is no way I'm taking 80 rolls of pennies to pay for a game. I don't have the room for them."

Well, I did say that, but without the fuckstick part.
 
[quote name='Kuros']Worse than the people paying with $100s in the morning are the people who insist that they can pay with bags of change and then they go "ITS LEGAL TENDER! YOU HAVE TO TAKE IT!" when you deny them.

Many a time I've wanted to go "Listen fuckstick, there is no way I'm taking 80 rolls of pennies to pay for a game. I don't have the room for them."

Well, I did say that, but without the fuckstick part.[/QUOTE]

Reminds me of the time in college that I tried to pay 2 parking tickets with all pennies in a box (our campus parking was messed up leaving us less spots than were needed for the dorms so if you got back late you had to park in the non-dorm parking). The manager at the payment office threatened to take me to the dean for "a meeting" because of it and wouldn't accept the payment.
 
[quote name='thetoxicone']Reminds me of the time in college that I tried to pay 2 parking tickets with all pennies in a box (our campus parking was messed up leaving us less spots than were needed for the dorms so if you got back late you had to park in the non-dorm parking). The manager at the payment office threatened to take me to the dean for "a meeting" because of it and wouldn't accept the payment.[/QUOTE]

i know how frustrating getting a box of pennies must be, but one is required by law to accept any form of money
 
[quote name='JackSuper']i know how frustrating getting a box of pennies must be, but one is required by law to accept any form of money[/quote]

Correct, unless they specifically state in a sign at where you would pay what they don't accept, they have to accept all legal tender.
 
Ahh, paying entirely in change. I actually enjoy it, at times. When little kids are making their first purchase or are getting something themselves and they're paying with change it's all good. It's cute, customers in line tend to say "awwww" and will wait an extra 5 minutes just because, and since we're usually good on registers everyone else is covered well before that extra time is up.

The other enjoyable time is when people do it during a major holiday and everyone is out shopping. I have no qualm with a person paying entirely in change during the Christmas season mostly because the majority of customers nearby and on line will start cursing him or her out or will throw bills their way just so they can get out of line faster!
 
[quote name='sonderiaom']Correct, unless they specifically state in a sign at where you would pay what they don't accept, they have to accept all legal tender.[/QUOTE]

Incorrect... quoted from http://www.treas.gov/education/faq/currency/legal-tender.shtml

Q: I thought that United States currency was legal tender for all debts. Some businesses or governmental agencies say that they will only accept checks, money orders or credit cards as payment, and others will only accept currency notes in denominations of $20 or smaller. Isn't this illegal?

A: The pertinent portion of law that applies to your question is the Coinage Act of 1965, specifically Section 31 U.S.C. 5103, entitled "Legal tender," which states: "United States coins and currency (including Federal reserve notes and circulating notes of Federal reserve banks and national banks) are legal tender for all debts, public charges, taxes, and dues."

This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise. For example, a bus line may prohibit payment of fares in pennies or dollar bills. In addition, movie theaters, convenience stores and gas stations may refuse to accept large denomination currency (usually notes above $20) as a matter of policy.
Click to expand...

I can understand State law mandating that stores have to take cash, but a box of pennies is insane.
 
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