Positive
•The store has the biggest selection of Sega Genesis, Saturn, 32X and Sega CD games that I’ve ever seen. The NES/SNES/N64 selection while big, was a little lacking in worthwhile titles as they seem to have either locked away or have sold all of the most noteworthy games. Atari selection (all systems) seem to be small but was decent for what they had.
•Portable games weren't really on the floor unless they had a box. A lot of DS/3DS/PSP/Vita games are within the glass cases but are available to buy.
•PS2/Xbox/Gamecube games are on the floor or on shelves that you can check out freely. Some shelves with these are behind counters though.
•The store has a 90 day return policy for anything. For games/consoles that maybe 5-30+ years old you never know who or what was handling the games/consoles before you. This made me comfortable on buying my Sega CD from them (and yes, it works).
Negative
•Every game that has ever been a recognizable IP such as any Nintendo IP or popular IP in the past such as Ninja Gaiden or Resident Evil are going to be pricey or extremely overpriced.
•As I stated earlier, every uncommon or rare game is locked away. Even games that I wouldn’t even consider rare. If a game that is common but is well-known is missing on the floor, it’s likely locked away somewhere.
•Every PlayStation (PS1) game is behind the counter on a shelf. I saw even more PS1 games in front of the shelf within boxes. I found it extremely odd on how a store that’s been open for nearly a year not to have their PS1 inventory on the floor. I likely would of walked away with some PS1 games if I could of actually looked through the shelf (I can’t see from far away and I don’t have glasses yet). I asked a store clerk to see if I could actually look through the games but he refused even if he was watching me go through them. You would have to know what you wanted beforehand by either being a psychic or by digging through countless hours on the website.
•Oh, and they have shelves like this on the other side of the store that you aren't allowed go through as well (mainly containing older Gamecube/PS2 games) that not even people with perfect vision can see. Make sure to bring your binoculars.
•On my previous note, the store seems to have no concern over theft as they had copies of Mega Man III and Chrono Trigger within reachable displays that could be yanked out at any time (I can even see customers taking them out so that they could buy them). Their available copies of these games were not available on the floor. The store does have cameras, but with that in mind, why was I not allowed to search through a shelf with permission when the store has a ton of cameras? Okay, I am a little upset but still I fail to see why they forbid customers to look through some games that could lead into more purchases.
•The store’s pricing on most retro video game hardware is terrible. The Sega CD I walked away with was over the double the price I paid for my first one but I only bought it due to me being desperate for another one (and that it seems no man alive can fix my old Sega CD’s laser).
•On that note, they do offer video game hardware repair. I was told by a store clerk that it was very expensive though. He even mentioned at one point that a PS3 laser cost $100 which I knew couldn’t have been true since I bought one back in the fall of last year for not even $40. Something seems off here…
•All current/next gen games cannot be browsed through. Maybe this is because they don’t gut their games like GameStop, but even GameStop lets you browse through new and used games for the current/next gen consoles. I feel they would sell newer games if they would just buy display cases and put used games on the floor and just place the discs elsewhere. This isn’t really hard to do.
•It seems that nearly every current gen game price is never updated unless the game is fairly old.
It’s sad to say that my negatives do outweigh the positives. Keep in mind, for a store that’s only been open for less than a year, I consider this to be a decent start.