Fellow CAGS-Help Me Please!

[Fear No Darkness]

I'm currently on the phone with Amazon and they're Bullshitting me out the ass here. I ordered a Limited Edition Fable 3 & Force Unleashed 2. Both arrived damaged. I don't want a refund. I'd like them replaced, but they are out of stock on both. UGH FINE. Give me my money and credit back but they are saying if I return the FU2 which I used $35 credit on I'll lose that credit! That's such bullshit and it arrived to ME damaged and I'M going to lose my credit for returning it!? NO WAY! Has anyone ever experienced this?! I'm currently on hold to speak with a Manager! Advice?!

 

[jab1235]

how damaged was it? like a scratch or was it beat up?

 

[Darshminder]

Yeah, wait and see what the manager says. If the manager upholds the decision, then just call again tomorrow and talk to a new representative. It usually takes me 1-2 tries to finally find someone willing to do what I want them to...