Fixing Wii's problems

blackbird3216

blackbird3216

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After talking to a associate manager(i think that's what hes called) he said anyone who sends an email with complaints will be marked, and be considered to be changed. If it gets to a certain number, it will get to Iwata.

Everyone send an email about:
1. Removal of friend codes, or one friend code per person. Make them changable. allow option to publicly show friend codes

2. Voice chat, at least for people you already know.

3. Streaming Data directly from an sd card.
The guy I talked to said this:
Well, thats a great idea (insert real name here). I don't really understand why they would keep so much security as they are already checksumed by the console, but its viable. Just send in an email and well see what we can do about it. If enough people have the issue, we'll consider changing it. (they don't have to worry about pirating, as it's already cheksumed) Especially since Wiiware is coming out, they need a solution quick.

4. Combining Console games into 1 channel. Instead of having SMB3 and Lost levels seperate(with so much clutter), why not get a NES channel, and SNES channel, N64 channel, etc. With 2.5 gb of memory, there's no problem!
The guy said "Hey, i never personally heard that idea, but it sound great! Though i don't know what would happen if lets say the a guy doesn't know what console SMB3 is in. That could possible happen"

5. Last but not least, add saturn/Dreamcast so i can play nights. With 2.5 gb of memory, no worries. Let me download SMB3 for free, as i already have the cartridge version of the game(don't feel like getting the old clunker next to the wii)

Get those emails started! Iwata will have to notice soon!

Edit, as a second thought, maybe a petition woul work better?

If you still want to try, send here: http://www.nintendo.com/consumer/webform.jsp

Click Wii, and general questions/feedback
 
[quote name='Mr Unoriginal']Everyone should email Iwata and tell him to tweak the graphics in level 3.[/QUOTE]
... It wasn't about emailng iwata. It's about emailing Nintendo itself, who will notify iwata. What's wrong with going directly to the source? It's better than those online "Petitions" that do nothing but hope that they will read it. BTW, yes Pizza is delicious.
 
Actually, it'll be about as useful as an online petition. If anything, the more useless e-mails Nintendo receives, the less they'll worry about answering them. And this is coming from someone who wrote them a 2-page e-mail about leaving out the "Devil World" trophy in Melee, but having a cross dressing male character dating another asexual character in one of their games.
 
[quote name='UncleBob']Actually, it'll be about as useful as an online petition. If anything, the more useless e-mails Nintendo receives, the less they'll worry about answering them. And this is coming from someone who wrote them a 2-page e-mail about leaving out the "Devil World" trophy in Melee, but having a cross dressing male character dating another asexual character in one of their games.[/QUOTE]
you actually did that?

HEY! this is an important issue here! :lol:
 
I don't really understand the hate here. Getting your hopes up is one thing, but shooting off an email saying that you're unhappy about friend codes is about as harmless as it can be. Being that many of you have already invested as much (if not more) time into verbally hating on the OP, you could have easily taken your frustration out in writing an email to Nintendo. Yes, the chances are "slim to nonexistent" - but they're still better with you doing what the OP said than with you calling this thread's author an idiot, whether directly, or by mentioning pizza.
 
[quote name='lilboo']This sounds like a Myspace bulletin[/QUOTE]

But CheapyD is gonna delete everyone's account unless they post in this thread!
 
[quote name='MarioColbert']I don't really understand the hate here. Getting your hopes up is one thing, but shooting off an email saying that you're unhappy about friend codes is about as harmless as it can be. Being that many of you have already invested as much (if not more) time into verbally hating on the OP, you could have easily taken your frustration out in writing an email to Nintendo. Yes, the chances are "slim to nonexistent" - but they're still better with you doing what the OP said than with you calling this thread's author an idiot, whether directly, or by mentioning pizza.[/QUOTE]
yeah, so why dpn't we start a petition. seems like everyone in the other topics are annyoed about 512mb and no voice chat.

So I guess we use petition online?
 
[quote name='blackbird3216']yeah, so why dpn't we start a petition. seems like everyone in the other topics are annyoed about 512mb and no voice chat.

So I guess we use petition online?[/quote]


Sorry, bud, but petition is a wrong way to go. The way you get Nintendo's attention is by flooding them with emails and phone calls. Your heart's in the right place, but online petitions are easily "faked" hence they ultimately are dismissed completely.

It's one thing if Nintendo recieve a verifiable amount of discrete complaints about the same thing - all you need to do is to get one thousand people to call Nintendo offices on the same day.

Surely, by this point in my reply you recognize the problem.
 
Copy of my email(seems too long)

First, i'd like to talk about wii's online service. At least 60% of wii owners don't like friend codes. They are inconvenient, hard to use, and is not intuitive like the wii is supposed to be. A hard online service doesn't compliment a very intuitive system. I'd be fine if we were able to use 1 friend code that isn't tied to the system, and used within all games. Or better yet, a login name, instead of 12 digit numbers for every game. 1 universal name for all games. If we could login at the wii message board, there would be so much more convenient, as every family member could have their own stats. What if i would like to get a rematch with someone. How do i play them again, With your online system, that is impossible. Why not just get an account setting or a parental control that shows or hides the friend code or the user name? That way, we can rematch people if we want, and play with them in other games. The reason why 1 friend code or user account will not work for the wii is because the wii is for everyone, the whole family. For the DS, it was fine, because usually only one person played the portable. How can you expect the Whole family to share the same stats with 1 friend code? EA and Square Enix doesn't like the current online system. This is the reason why EA doesn't use the system for games like Medal of honor heroes 2 and Madden 08, and Square Enix didn't make XI on the wii. It would be so much better with unified friend codes, publically shown so we could challenge others. What's wrong with user names? Even your own NSIDER forums uses them. What if we had no user names, no friends list, and everything was anoynomous? It would be a mess, like the current online system. You could never track who said what, who played you, and you needed a different code for every section of the board. That a mess! Also, how can we have strategy if we cannot communicate with each other? I can't even talk to the people I already know! Why can kids talk about Pokemon on the DS if we can't talk about Mario strikers on the wii? Please implement a Voice chat function very soon. I and 60% of wii owners are begging you to look into these problems and fix them.

The second thing i want to talk about is wii's limited space. With only 512mb of memory, you can be sure alot of people will have the problem of no more memory. With wiiware coming, it is impossible not to look into this issue very soon. IGN editors and even regular citizens have maxed out their space. 512mb isn't even enough for all 10 N64 games. I understand that you guys refer to the ipod theory, that you will never listen to all you music, and you can always delete and add songs. But what if you maxed out? Everytime you want to listen to a new song, according to your theory, just get rid of a old song and add the new one. But when you want to listen to the old song, you'll have to get rid of some other song. This is complicated and annoying. No one wants to do that. In this case, you'll also lose save data, which is irreplaceable. You can't expect the casual crowd to know what 1800blocks are, or why they cannot fit anymore Virtual console games in their console. The easiest solution would be to implement reading directly from the SD card. I understand that a Hard drive is not viable, as it is easy to break, loud, and large, completely different than wii's intuitive nature. The simplest thing to do is to allow direct SD card streaming. That way, wii owners could currently add up to 4gb of data. 4gb is 8 times as much as wii's internal memory, which is more than enough. With 4.5gb of memory, we could store Downloadable content, wiiware, game updates, and all the extra data you are releasing in the future. You don't even have to worry about the security of the game, as each VC title already only playable on the system it was purchased for. The wii console wouldn't even be able to read homebrew, as it doesn't support the file types nor have a checksum in it. Transfer speed isn't a problem as Sd cards are even faster than wii's internal disk drive. This is the best for the whole gaming community, as it convenient, safe, and intuitive.

The last and final problem so far is how each virtual console game takes up a channel. Even if we have unlimited storage, we can only fit 48 channels of information, less than the ideal amount people want. This leads to less than 50 games in total. A great way to fix this issue would be to group games according to console. Instead of having a seperate channel for Super mario bros and Excite Bike, why not group them into a channel called the NES channel, and instead of having a channel for Super mario 64, and another one for Wave race 64, why can't we have them both in the N64 Channel? Less clutter and more convience. A company representative told me, that you can't expect someone to know which game goes to which console, well in fact, the shop channel tells them the console when they purchase the game, so that's not problem either.

I urge you to fix these problems. I am not the only one with these issues. Most wii owners would agree with me on this, but is reluctant to give feedback as Nintendo usually has it's own ways. Please, it would be better for the gaming community if these problems would be resolved, and it would greatly increase the wii's image as being fun, intuitive, and simple. If you do not fix these problems soon enough, you will see many more complaints in the very near future. Thank you.
 
Where did you find the statistic that states "At least 60% of wii owners don't like friend codes". I understand they are annoying, but I don't think THAT many people hate them. In fact, I think we are just getting used to it. I really don't see friend codes as a big deal.

The space issue is really the only thing I have a problem with. Deleting/re downloading is some work, and something really needs be addressed..Well, fixed.

As for the channels, well I don't think you have to worry about filling up all 48. If you were to buy ALL NES games, then maybe. But when you have channels like the Internet Channel, Check Mii Out, and Everybody Votes...they are 100-200+ blocks each. N64 games can be 100-300+ blocks too. I just deleted my Internet channel to make room (more blocks, not actual channel space)..so I have about 200ish blocks left. I have a page and 1/2 of channels open.

Until they can come up with a solution like letting you play games off of an SD card or some other device, I really don't think you will take up ALL 48 slots anytime soon since the amount of blocks will most likely run out. Again, unless you download ALL NES games.

Oh also, each game is it's own rom AND emulator. To make an NES Channel, SNES Channel, etc..the channels themselves would of had to been emulators and the games we download would have to be roms. But since they didn't go with that format, well, don't expect an NES channel..Genesis Channel...etc..at all.
 
Here's the one I submitted. With a little tweaking, it might make a good form letter for others to use.

"To Whom It May Concern,

For over a year, I have been a proud owner of the Nintendo Wii. In particular, I have enjoyed the Virtual Console games that have been released on the Wii Shop Channel. I personally have downloaded 20 games, and other members of my family have downloaded even more. While we look forward to upcoming releases, we are beginning to worry about the ever-dwindling amount of memory left on our Wii. Although I have purchased an SD card, which augments the storage very well, transferring games to and from the SD card in order to play is cumbersome.

I believe the time has come to consider additional options for storage and play of Virtual Console games, now that the North American branch of the Shop Channel features nearly 200 games and has expanded to include NeoGeo and TurboGrafx CD games, both of which are space-heavy formats. I understand that there are concerns about digital security, but there is already an excellent security device in place, the checksum that is issued with each game download that ties each game to the user's Shop Channel account. Additionally, appeals for SD card support that would allow the games to be played directly off of the SD card have been met with concerns that this would cause some of the games to slow down.

The Wii possesses two USB 2.0 ports that have already been employed. Indeed, these USB ports have already been put to use, with a firmware upgrade that allowed support for USB keyboards to be used on the Internet Channel, Wii menu, and other channels that feature text input. This innovation greatly improved the usability of the Internet Channel, placing it on par with the web browsing experience users are accustomed to on their desktop or laptop computers. Allowing the Wii to support USB external hard drives or thumb drives would greatly improve the Virtual Console experience by allowing users to download as many games as they would like without having to worry about space issues. The USB 2.0 protocol is recognized for its speed and ease of transfer, and I believe it would be a better solution for allowing games to be played from an external device. It should be technologically feasible to allow games downloaded from the Shop Channel to be played on a USB external device while preserving the integrity of the games and keeping the digital content secure from piracy.

The Virtual Console is an excellent idea that has allowed gamers who have grown up on Nintendo to relive the games of the past while allowing new generations to experience the same games for the first time. I believe that allowing users to expand the space allotted to them for the storage and play of these games is a wise move that will improve the usability of the service, and I am confident that this issue will be considered and addressed in the future. Thank you for your time."

And then Sincerely, name, blah blah blah. I think the To Whom it May Concern may have come off a little robotic, but I tried to communicate the issue firmly while being concise and mainly polite.

EDIT: I thought the channel thing was taken care of anyway. I've seen VC review videos where all the channels are filled up and it looked like the extra channels were on another overflow page that was missing the background. Doesn't that pretty much take care of it?
 
[quote name='lilboo']Where did you find the statistic that states "At least 60% of wii owners don't like friend codes". I understand they are annoying, but I don't think THAT many people hate them. In fact, I think we are just getting used to it. I really don't see friend codes as a big deal.

The space issue is really the only thing I have a problem with. Deleting/re downloading is some work, and something really needs be addressed..Well, fixed.

As for the channels, well I don't think you have to worry about filling up all 48. If you were to buy ALL NES games, then maybe. But when you have channels like the Internet Channel, Check Mii Out, and Everybody Votes...they are 100-200+ blocks each. N64 games can be 100-300+ blocks too. I just deleted my Internet channel to make room (more blocks, not actual channel space)..so I have about 200ish blocks left. I have a page and 1/2 of channels open.

Until they can come up with a solution like letting you play games off of an SD card or some other device, I really don't think you will take up ALL 48 slots anytime soon since the amount of blocks will most likely run out. Again, unless you download ALL NES games.

Oh also, each game is it's own rom AND emulator. To make an NES Channel, SNES Channel, etc..the channels themselves would of had to been emulators and the games we download would have to be roms. But since they didn't go with that format, well, don't expect an NES channel..Genesis Channel...etc..at all.[/QUOTE]
hey hey hey(its fat albert!, just kidding), i haven't seen one person in the forums or in real life that has liked the friend codes system. really, it's more like 80%. Luckily Iwata is actually a person that listens. Thanks for those who sent int emails already.

BTW, what's wrong with having one emulator for all the games? You want to have a copy of Zsnes for every rom you have? just delete all the extra emulators and that'll save even more space.
 
I understand it's a lot of people, but it may not even be as many as we think. We all agree it's a pain in the ass, but let's face it.. it's worked well with the DS so why fix something? I doubt we'll see THAT many online games on the Wii, so to me.. it's really not a huge concern.

And it's not about wanting them to make the channels emulators. Point is they already started making each game it's own rom and emulator. We are up to like..182 games (I believe so) and I really doubt they will say "well after game 400, we'll start something else". I would of rather had the 1 channel per system, but it's not like it. So overall..feh. It's really not that big of a deal.
 
I'm not sure it duplicates the emulators with each download. YOu know how you'll download something, and it'll say X blocks required, Y blocks remaining, and then when its done you actually have Y+Z blocks remaning? I'd bet that the difference is the emulator that was already downloaded with some other game.

Someone with multiple VC games for multiple systems should test this.
 
The problem is Ds is a portable system, and wii is a console. more than 1 person plays consoles(usuaully only one plays portables), so you can't just tie all games to the system's friend code. The strikers developers have tried to fix this by tieing to miis, which is dumb because you can't use them for other games and if you get rid of the mii, you lost the friend code. Just introduce a viable solution specfically for the wii. I don't care about the DS online play, as it doesn't even support WPA,.
 
[quote name='jlseal']I'm not sure it duplicates the emulators with each download. YOu know how you'll download something, and it'll say X blocks required, Y blocks remaining, and then when its done you actually have Y+Z blocks remaning? I'd bet that the difference is the emulator that was already downloaded with some other game.

Someone with multiple VC games for multiple systems should test this.[/quote]
I'm pretty sure you're right.
 
[quote name='Kaijufan']I'm pretty sure you're right.[/QUOTE]
then wouldn't that make it even easier to make an integrated channel for different consoles?
 
[quote name='jlseal']I'm not sure it duplicates the emulators with each download. YOu know how you'll download something, and it'll say X blocks required, Y blocks remaining, and then when its done you actually have Y+Z blocks remaning? I'd bet that the difference is the emulator that was already downloaded with some other game.

Someone with multiple VC games for multiple systems should test this.[/quote]
I was under the impression that Z was the number of blocks used during the transfer. So once you complete the download, you get those back.
 
[quote name='Pi573']I was under the impression that Z was the number of blocks used during the transfer. So once you complete the download, you get those back.[/quote]
That could be, but there'd be no reason to tell you that you wouldn't have those blocks. The DL page says blocks remaining after download, not during download. I suppose they could do that so you'd know immediately if you needed to free up space.
 
So, as everyone already said, that would just make it easier to combine them into one channel, saving clutter. everyone know we have to fix it, but how?
 
Got the reply to my letter already. Here's the text:

"Hello and thank you for contacting Nintendo,

Aside from SD Cards, at this time the Wii console does not support external storage devices, such as USB drives or external hard drives. While it's possible to transfer a file manually to an external storage device using an SD Card, there is currently no way to save directly or to transfer files directly to such a device from your Wii console. If such functionality is granted via a future system update and WiiConnect24 is activated, we will post it to our website, and might possibly send notice via the Wii Message Board."

Not exactly what I was hoping for...I think the gist of my letter might have been misunderstood. So for anyone intending to contact Nintendo, make it short and sweet.
 
[quote name='Pi573']Got the reply to my letter already. Here's the text:

"Hello and thank you for contacting Nintendo,

Aside from SD Cards, at this time the Wii console does not support external storage devices, such as USB drives or external hard drives. While it's possible to transfer a file manually to an external storage device using an SD Card, there is currently no way to save directly or to transfer files directly to such a device from your Wii console. If such functionality is granted via a future system update and WiiConnect24 is activated, we will post it to our website, and might possibly send notice via the Wii Message Board."

Not exactly what I was hoping for...I think the gist of my letter might have been misunderstood. So for anyone intending to contact Nintendo, make it short and sweet.[/QUOTE]
well, the response i got was:

Hello,

Thank you for sharing your comments with us regarding the Wii console. We value you as a dedicated Nintendo fan and appreciate the time you spent to share your detailed feedback with us. As your feedback is extremely important to Nintendo, I have forwarded your e-mail to the appropriate departments for further review. While they may not be able to respond personally to your e-mail, your comments and feedback will be heard.

For the latest news and information on upcoming Nintendo products, please keep an eye on our website (www.nintendo.com).

Nintendo of America Inc.
Greg Hamilton

And pittpizza, how do you know if it's a great email if you haven't read it yet?
 
About the different channels for each system, you guys are arguing the wrong points here. Whether or not the VC games include emulators or not, they could certainly be ORGANIZED under a channel for each system. It needs not have anything to do with the underlying code - it is just a user interface issue. Hell, they could make a "Mario" channel, a "Zelda" channel, a "Sports" channel, or whatever simply to organize them by category. I'd actually prefer that to a system-by-system thing as I never had any of these systems (except an NES I played for all of a month back in 1988) and don't particularly care to differentiate them that way. But I would like a "History of Mario" channel set up with the games in chronological order ;).

So maybe they need to provide several templates for VC game sub-storage and you can select the ones you like - by system, by character, by genre, whatever...
 
[quote name='MarioColbert']I don't really understand the hate here [...] shooting off an email saying that you're unhappy about friend codes is about as harmless as it can be.[/QUOTE]

[quote name='MarioColbert']The way you get Nintendo's attention is by flooding them with emails and phone calls.[/QUOTE]

Nintendo has the absolute best customer service I've ever, ever had to deal with. "Flooding" them with e-mails and phone calls that serve no real purpose is going to "harm" NoA's ability to serve customers with real issues and problems. If *one* phone call to complain about Friend Codes prevents just *one* parent from getting through to find out about ordering a replacement charger for their kid's DS, then there has been harm done.
 
[quote name='blackbird3216']pittpizza, how do you know if it's a great email if you haven't read it yet?[/quote]

I trust you.
 
[quote name='UncleBob']Actually, it'll be about as useful as an online petition. If anything, the more useless e-mails Nintendo receives, the less they'll worry about answering them. And this is coming from someone who wrote them a 2-page e-mail about leaving out the "Devil World" trophy in Melee, but having a cross dressing male character dating another asexual character in one of their games.[/quote]

But futanari is as crucial to the Japanese culture as tentacle rape, which I have this sneaking suspicion they think is acceptable to the outside world, but they must realize that having a "Devil" would/might offend the rest of us (those silly christians).

As in most things Japanese game related, they seem to project what they think is hotness to the rest of the world not realizing that most of us aren't Asian, while at the same time they try desperately to emulate our appearance, as if paying lip-service to their reconstruction.

This might help explain why they they idolize some of the worst war criminals of the 20th century to the point of building a shrine to honor them: they think we do too!

Interesting stuff the mind of a homosociopathic xenophobic society.
 
[quote name='UncleBob']Actually, it'll be about as useful as an online petition. If anything, the more useless e-mails Nintendo receives, the less they'll worry about answering them. And this is coming from someone who wrote them a 2-page e-mail about leaving out the "Devil World" trophy in Melee, but having a cross dressing male character dating another asexual character in one of their games.[/quote]

But futanari is as crucial to the Japanese culture as tentacle rape (over 200 year old fetish), which I have this sneaking suspicion they think is acceptable to the outside world, but they must realize that having a "Devil" would/might offend the rest of us (those silly christians).

As in most things Japanese game related, they seem to project what they think is hotness to the rest of the world not realizing that most of us aren't Asian, while at the same time they try desperately to emulate our appearance, as if paying lip-service to their reconstruction.

This might help explain why they they idolize some of the worst war criminals of the 20th century to the point of building a shrine to honor them: they think we do too!

Interesting stuff the mind of a homosociopathic xenophobic society.
 
[quote name='meesterjojo']But futanari is as crucial to the Japanese culture as tentacle rape (over 200 year old fetish), which I have this sneaking suspicion they think is acceptable to the outside world, but they must realize that having a "Devil" would/might offend the rest of us (those silly christians).

As in most things Japanese game related, they seem to project what they think is hotness to the rest of the world not realizing that most of us aren't Asian, while at the same time they try desperately to emulate our appearance, as if paying lip-service to their reconstruction.

This might help explain why they they idolize some of the worst war criminals of the 20th century to the point of building a shrine to honor them: they think we do too!

Interesting stuff the mind of a homosociopathic xenophobic society.[/QUOTE]

This belongs in the "vs." forum.
 
[quote name='UncleBob']Nintendo has the absolute best customer service I've ever, ever had to deal with. "Flooding" them with e-mails and phone calls that serve no real purpose is going to "harm" NoA's ability to serve customers with real issues and problems. If *one* phone call to complain about Friend Codes prevents just *one* parent from getting through to find out about ordering a replacement charger for their kid's DS, then there has been harm done.[/quote]

I do tend to agree with every point that you made. I didn't mean to make it sound mailicious. There are feedback channels for Nintendo products, however, and strength in numbers is important. It's a losing fight, however. Considering the numbers of Wii sold, it's more than likely that 60% of Wii owners have no idea what "Friend Codes" refers to, and out of them, half has no idea that their Wii has a unique number.

Still, good call UncleBob. I'm glad you were my uncle for a day, and knocked some sense into me. :)

P.S. Thanks for no rape.
 
I rather like the suggestion to combine all console games from a particular system into one channel. I'm not sure how many games the average Wii owner purchases, however, so this might only be of use to the 'hardest of the core.'
 
[quote name='Gourd']I rather like the suggestion to combine all console games from a particular system into one channel. I'm not sure how many games the average Wii owner purchases, however, so this might only be of use to the 'hardest of the core.'[/QUOTE]
still, it'll be convienient even if you have only 2 vc games on each system. the organization is needed, considering that wiiware is ocming out.
 
I don't really care about combining VC games of the same platform into a single channel, since my games only go to the first line of the second page. I order them anyway, from oldest system to newest system, and alphabetical order within the systems.
 
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