[quote name='Rig']
WARNING
Some of these companies
really piss me off.
I signed up for the Easy White Trial in mid-February, canceled on time, and returned the product. Of course I had a DC#.
Fast forward to today when I'm checking my statement, only to see $78 charged from them.
I'm still at work, so I don't have the DC# in front of me. I begin speaking with a representative, who says they never received a package from me. So, of course, the amount will not be refunded.
As soon as I get home, I call them right back. This time, a different rep tells me the same thing; no record of the item, so no refund.
My tracking number sure came in handy. The product had to arrive by March 12...and it arrived on March 3.

The rep backpedaled very quickly about receiving the package, and issued my refund.
Needless to say, I'm definitely reporting this shitty company to the BBB. It's obvious they aren't going to receive *any* packages, unless a tracking number can be provided (nearly a full month after I sent the package out).
If you did the trial, I sure hope you have your DC#. If you have thrown it away or lost it, inform the rep you will be speaking with your credit card company and the BBB. If you have a good card company, they will refund you, and proceed to go after the company themselves.
Sorry for the long post, but I want to make it clear that this kind of shit is not tolerated. That, and I wanted to make sure everybody that did that trial watches their cards very closely.[/quote]
i got a email from them saying that my account had been successfully canceled after they got the package. Did you?
Edit: Oh and I think one company sold my number or something. I get calls all the time from 213 232 0852