crunchberries
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Yesterday, I visited a Game Craze and met an employee who, I thought, exemplified the concept of 'above and beyond'. For those of you not in the Western NY area, Game Craze is a teeny tiny chain--seriously, there's like maybe two stores I've ever seen--that's been operating in Rochester and Batavia since the early nineties.
Anyway, I went to the Mount Hope location yesterday, hoping to get my copy of Fallout 3 refinished. The disk was in terrible shape because someone had kicked my 360 over while I was in the middle of playing and I believed I had no hope of getting it restored, but thought it was worth a try anyway. So I walked in and was met by a cheerful guy, about mid twenties, who welcomed me with a smile. I asked him about the store's refinishing services and he told me that they usually have a guy come once or twice a week to fix all the disks.
Unfortunately, I only come up to Mount Hope once a week and it's not on one of the days the guy comes over, so I was stuck. He told me he could hold the disk for me, even for a week, and since that seemed like the best solution at the time, I agreed. When I handed over my game though, he opened it up, took a look at the disk, grinned, and said, "Wait, I can do one better."
As I watched, he took a used copy from the shelf, checked the disk to see if it had scratches, told me it was in mint condition, and popped the disk into my case. I half expected this to be a gag as he pushed the case back into my hands; like he'd grab my game away at the last second and put it in the back or something and tell me to return in a week.
But no. He'd actually given me a free copy of the game. I wasn't so naive as to think he wouldn't recoup the cost of what he'd done; after all, I had given him my old disk and there was still a chance, even if I didn't really believe it, that he could refinish it and sell it as a used copy. Still, it was a random act of kindness that I never would have expected from anyone and it made my day.
P.S: If you're on CAG, Game Craze Guy, I want to thank you from the bottom of my heart. You're awesome and I'm definitely going to buy games from your store in the future.
Anyway, I went to the Mount Hope location yesterday, hoping to get my copy of Fallout 3 refinished. The disk was in terrible shape because someone had kicked my 360 over while I was in the middle of playing and I believed I had no hope of getting it restored, but thought it was worth a try anyway. So I walked in and was met by a cheerful guy, about mid twenties, who welcomed me with a smile. I asked him about the store's refinishing services and he told me that they usually have a guy come once or twice a week to fix all the disks.
Unfortunately, I only come up to Mount Hope once a week and it's not on one of the days the guy comes over, so I was stuck. He told me he could hold the disk for me, even for a week, and since that seemed like the best solution at the time, I agreed. When I handed over my game though, he opened it up, took a look at the disk, grinned, and said, "Wait, I can do one better."
As I watched, he took a used copy from the shelf, checked the disk to see if it had scratches, told me it was in mint condition, and popped the disk into my case. I half expected this to be a gag as he pushed the case back into my hands; like he'd grab my game away at the last second and put it in the back or something and tell me to return in a week.
But no. He'd actually given me a free copy of the game. I wasn't so naive as to think he wouldn't recoup the cost of what he'd done; after all, I had given him my old disk and there was still a chance, even if I didn't really believe it, that he could refinish it and sell it as a used copy. Still, it was a random act of kindness that I never would have expected from anyone and it made my day.
P.S: If you're on CAG, Game Craze Guy, I want to thank you from the bottom of my heart. You're awesome and I'm definitely going to buy games from your store in the future.
