[quote name='berzirk']"I've seen their site linked in the deals forum many times, so I bought one of their Bad Company 2 360 VIP codes four days ago. It was supposed to be emailed to me in 48 hours, and when that didn't happen I sent an email, which was supposed to be responded to in 48 hours. I have neither a VIP code nor a response."
-He did do some research, and he assumed that what the website posted would be true. He was clearly wrong, as was the website. Now you went from saying GDD is a great place to buy from, just be patient with them for not fulfilling the order when they said they would, to "I always research places I plan on buying from..."
I don't see how this is the OP's fault at all, and I don't really see how you can defend, then criticize GDD for the same issue in one thread, without feeling like a hypocrite.[/QUOTE]
Seeing the site linked in the deals forum is not equivalent to doing real research on a company/website though. Asking around the forums by posting a thread to ask opinions of the site, checking out deal threads from the site and in general actively questioning as many people about the site is doing research.
I always try to do thorough research on a place I'm gonna buy something from, whether I'm paying $1 or $100, including how good/bad they are on shipping.
But at times I really think that some CAG's would be better off going back to buying from B&M stores only, since some really lack patience(see: any GoHastings thread for examples of this).