GameFly -- Anyone Else with Problems?

WinnieThePujols

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Hi,

Here's my diclaimer for ths topic: this may have been a hot topic before, but I'm not about to use the search "feature" this forum has. It blows. Second, is this topic even in the right spot?

Alright. I signed up for GameFly, thought it'd be a swell way to rent games that my local game stores didn't have. I was hesitant to drop $20 a month on it because of shipping, but they gave the free trial away so I gave 'em a shot.

The first two games I rented were mailed back perfectly fine.

The next two I sent back never made it. I sent a "lost game" report on the site, and they basically said, "Alright, we understand, we'll send the next games in your queue."

Now, the 5th and 6th games I received (I rented 6 games total over a 5-week span) also have yet to make their way back to GameFly. It's been a week. My subscription is now up, and they're giving me until June 11th to come up with the games -- otherwise, I have to pony up the "keep it" price of both games. (Roughly $70.)

Basically, I'm irate. I drop these games off in a USPS mailbox, and yet every time I do it, I have to be concerned about the games making it there? That's ridiculous! I'm going to make some calls to both GameFly and the USPS, but if I should happen to get charged for these games, I'm going to be pissed off.

Did anyone else go through a similar situation? How'd you handle it? Were you ever charged?
 
same shit happened to me, almost exactly
rented 2 games came and return fine
another 2 games returned and lost
shipped me 2 more games 1 game came 1 never did and they charged me for canceling 1 min late
asked if they have received the missing games yet and still havent
i dropped all games off straight to the usps drop box in front of the post office
dropped it off on top of my 3 netflix movies, netflix received movied and GF did not

after hearing so many good things about gamefly i thought it would be worth trying but too many problems, best to buy games from them when they have free shhipping and thats about it, i could get more games with the gamepass at BB

also they gave me until june 6 to return the games, i emailed them saying that it would be impossible to return the games in that time as only one of the games came at it was on june 3(alien hominid gc sux) emailed them about the other game not coming i'm gonna complain to the usps becuz this shit is unacceptable

and i think u should use the search feature it has been improved greatly
 
I'd try to get my subscription renewed, from what I've heard if you lose to many games while subscribed they simply cancel your subscription which costs a lot less than $70.

Sorry to hear about your problems, gamefly looked like a really great site when it first came around but these problems seem to be all to common.
 
[quote name='WinnieThePujols']Here's my diclaimer for ths topic: this may have been a hot topic before, but I'm not about to use the search "feature" this forum has. It blows.
[/QUOTE] Odd, cause I just searched for GameFly Problems and found several relevant topics.
anyone been having problems with gamefly shipping
Anyone noticing issues with Gamefly?
Problems with Gamefly
anyone been having problems with gamefly

What are you searching for?

[quote name='WinnieThePujols']Second, is this topic even in the right spot? [/QUOTE]No, its not. Moved.
 
[quote name='FriskyTanuki']I think slidecage has some experience in what you've been going through. :lol:[/QUOTE]

Except with Blockbuster Online
 
[quote name='FriskyTanuki']I think slidecage has some experience in what you've been going through. :lol:[/QUOTE]

i been lucky only 1 game got lost. the other game got to them Just fine and the 2 games they sent out i got them both. They never got that game so i guess it either got lost in the mail or someone ripped it off..
 
Gamefly shipping SUCKS! They need more distribution centers like Netflix has. If they want to advertise huge, then they need to back that up with some good service!
 
I lost 3 games in the mail(2 of them from me to them and 1 from them to me) and then they cancelled my account. I hate gamefly...at first they had decent shipping but by the end of the second month all they could manage to do is lose games
 
[quote name='crickett003']Gamefly shipping SUCKS! They need more distribution centers like Netflix has. If they want to advertise huge, then they need to back that up with some good service![/QUOTE]

one of the major reasons I cancelled. It takes forever for me to recieve games considering Raleigh has fairly bad mail service.

if they stick one on the East Coast I may try with them again, but with the turn around I was getting, I think I would do better dealing with Blockbusters freedom pass or whatever that thing is called (if they had DS and GBA games I probably would already have it)
 
I think it's been mentioned before but isn't part of the problem that the envelopes say Gamefly on them, basically telling people what is inside the envelope? I wonder how many games are truly "lost" but rather stolen by someone. I think they need to use more discrete envelopes for mailing and sending back games.
 
main reason i stay with gamefly

ummm they rent gameboy games and the main reason I get it free till

feb 9 2006 thanks to mcdonalds
 
bread's done
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