Good luck trying to get any new release from them, I am currently using them due to a Xbox promotional offer, and have a multitude of complaints (that do not contain turnaround). Some of my exp. is personal, but new releases are hard to get. Try Gamerang (I haven't tried them yet, but for my location is closer and they have delivery confirmation, and I can get a new release game from them easily it seems, most are short wait or available, most being available.)
Also, years ago I had them for a whole year, no complaints, but also no new games as well.