SlightlyOffTrack
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GamersGate Thread
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adamdoom89
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[quote name='Ithian']Thanks for the heads up. Mine filled in as well.[/QUOTE]
Awesome looks like they restocked...
Awesome looks like they restocked...
[quote name='Genocidal']Yea, I pretty much agree that 20% off for a year is crazy and that they would've been better served to do a one-time discount (though probably larger than 20%) or a flat credit in blue coins to everyone affected. I'll be extremely surprised if this makes it through to the end of the year unchanged. I wonder how many people tried to get in on this bundle and received the discount?[/QUOTE]
If they're really serious about giving these people a 20% discount for a year, why not build it into some sort of promotional program similar to Amazon Prime? There were plenty of people willing to jump on the IGN discount (15%) for about $7, and that was supposed to be "lifetime". Since they're already giving out 20% discounts to a lot of customers, why not have a program where you pay them a one time fee to also get the discount? That would truly be the win-win in this scenario.
If they're planning on losing money by offering a year-long 20% discount, then they're planning to fail.
If they're really serious about giving these people a 20% discount for a year, why not build it into some sort of promotional program similar to Amazon Prime? There were plenty of people willing to jump on the IGN discount (15%) for about $7, and that was supposed to be "lifetime". Since they're already giving out 20% discounts to a lot of customers, why not have a program where you pay them a one time fee to also get the discount? That would truly be the win-win in this scenario.
If they're planning on losing money by offering a year-long 20% discount, then they're planning to fail.
Nothing in the Bethesda bundle, I guess it will take them several days.
I'm kinda glad they made the decision to honor the partially delivered packages, and yeah, the year long 20% discount is a little over the board, I guess the backlash was humongous, so much for the GG fanbrats playing the "vocal minority" card.
At least this is over, now I can relax and play Skyrim, the only thing I wanted out of this mess.
I'm kinda glad they made the decision to honor the partially delivered packages, and yeah, the year long 20% discount is a little over the board, I guess the backlash was humongous, so much for the GG fanbrats playing the "vocal minority" card.
At least this is over, now I can relax and play Skyrim, the only thing I wanted out of this mess.
I don't have the 20%, I never got refunded, never got an email until today. The Bethesda and Stardock packs have been in my account the whole time, just the Bethesda ones don't have keys with the 'trying to get more soon' message.
I'm kind of okay with all that as long as I still get my keys some time reasonably soon (ie not past January).
I just checked and I haven't gotten my keys yet btw like some others have.
OTOH if I know other people are getting a 20% discount and I'm not it will make me less likely to buy or perhaps seek out someone who does have it to get it for me.
Oh and I wouldn't be shocked as some others said if the 20% ends early. I think they are grossly underestimating how much that will get used, especially among this crowd. Pretty much every Steamworks game that goes on decent sale will get two copies bought on those accounts and also people will stock up on blue coins.
[quote name='soulkyo']If I received the email (and they did say my name) will I get the keys for sure? I'm currently on a paypal claim for the refund of my money. But, if I will receive the keys in the end I think I better cancel the claim. What do you think?[/QUOTE]
I'm in the same boat but if you didn't escalate the claim to the next step then Paypal never even looks at it.
I'll wait and see if I get the keys and then if so cancel the claim.
I'm kind of okay with all that as long as I still get my keys some time reasonably soon (ie not past January).
I just checked and I haven't gotten my keys yet btw like some others have.
OTOH if I know other people are getting a 20% discount and I'm not it will make me less likely to buy or perhaps seek out someone who does have it to get it for me.
Oh and I wouldn't be shocked as some others said if the 20% ends early. I think they are grossly underestimating how much that will get used, especially among this crowd. Pretty much every Steamworks game that goes on decent sale will get two copies bought on those accounts and also people will stock up on blue coins.
[quote name='soulkyo']If I received the email (and they did say my name) will I get the keys for sure? I'm currently on a paypal claim for the refund of my money. But, if I will receive the keys in the end I think I better cancel the claim. What do you think?[/QUOTE]
I'm in the same boat but if you didn't escalate the claim to the next step then Paypal never even looks at it.
I'll wait and see if I get the keys and then if so cancel the claim.
[quote name='Motoki']i'm in the same boat but if you didn't escalate the claim to the next step then Paypal never even looks at it.
I'll wait and see if I get the keys and then if so cancel the claim.[/QUOTE]
I actually did escalate the claim so I don't know if I should cancel it right know and wait for the keys or keep the claim just in case they change their mind and magically they are out of stock again.
I'll wait and see if I get the keys and then if so cancel the claim.[/QUOTE]
I actually did escalate the claim so I don't know if I should cancel it right know and wait for the keys or keep the claim just in case they change their mind and magically they are out of stock again.
[quote name='Stonekeep']Yeah but you can't keep asking someone to get you X game every time.[/QUOTE]
Unless someone explicitly states that it's OK to.
[quote name='pROvIs']Anyone selling those bl2 keys? Pm me.[/QUOTE]
If only (at a reasonable price!)
Unless someone explicitly states that it's OK to.
[quote name='pROvIs']Anyone selling those bl2 keys? Pm me.[/QUOTE]
If only (at a reasonable price!)
[quote name='Motoki']
OTOH if I know other people are getting a 20% discount and I'm not it will make me less likely to buy or perhaps seek out someone who does have it to get it for me.[/QUOTE]
Same here. I haven't jumped on Borderlands 2 deal since it was ~18€ for me while ~$5.5 in the US. In addition I still haven't touched the first Borderlands, so I decided to wait to prevent rebuying the GOTY/complete version of sequel to get all the DLC relatively cheap or being ripped on buying it separately.
OTOH if I know other people are getting a 20% discount and I'm not it will make me less likely to buy or perhaps seek out someone who does have it to get it for me.[/QUOTE]
Same here. I haven't jumped on Borderlands 2 deal since it was ~18€ for me while ~$5.5 in the US. In addition I still haven't touched the first Borderlands, so I decided to wait to prevent rebuying the GOTY/complete version of sequel to get all the DLC relatively cheap or being ripped on buying it separately.
[quote name='jshackles']If they're really serious about giving these people a 20% discount for a year, why not build it into some sort of promotional program similar to Amazon Prime? There were plenty of people willing to jump on the IGN discount (15%) for about $7, and that was supposed to be "lifetime". Since they're already giving out 20% discounts to a lot of customers, why not have a program where you pay them a one time fee to also get the discount? That would truly be the win-win in this scenario.
If they're planning on losing money by offering a year-long 20% discount, then they're planning to fail.
[/QUOTE]
To me, the funny part is that they've already got a loyalty system set up with their experience/leveling system, the rewards page mentions that higher tiers may receive special discounts, and they've never done anything with it outside of their referral program. This would've been a great time to roll out tiered discounts so they wouldn't have to give up as much to people who signed up just to take advantage of the price mistakes.
If they're planning on losing money by offering a year-long 20% discount, then they're planning to fail.
To me, the funny part is that they've already got a loyalty system set up with their experience/leveling system, the rewards page mentions that higher tiers may receive special discounts, and they've never done anything with it outside of their referral program. This would've been a great time to roll out tiered discounts so they wouldn't have to give up as much to people who signed up just to take advantage of the price mistakes.
[quote name='soulkyo']I actually did escalate the claim so I don't know if I should cancel it right know and wait for the keys or keep the claim just in case they change their mind and magically they are out of stock again.[/QUOTE]
I think it should be fine. I may still escalate mine if other people are getting their keys and I don't get mine in the next couple of days or so.
Paypal will investigate and if they ask Gamersgate then they'll either have to tell them they intend to give you the keys and when or they intend to give you a refund and when.
I think it should be fine. I may still escalate mine if other people are getting their keys and I don't get mine in the next couple of days or so.
Paypal will investigate and if they ask Gamersgate then they'll either have to tell them they intend to give you the keys and when or they intend to give you a refund and when.
Those with partial packs are getting keys. (Sucks I had a 13 hour drive the next morning and didn't grab any keys.) Those that got refunds are getting a generous discount.
So of course people are complaining. :???: There really is no way they could have made everyone happy, I guess. Here, though, many are getting their extremely cheap games. Many are getting a discount. This should keep business from dropping too much for Gamersgate. Indeed, it may increase. I'm no longer worried about them soon going out of business, and don't feel that my games on their site may soon disappear.
And If anyone has an extra Bethesda pack I'd be willing to buy a whole one.
So of course people are complaining. :???: There really is no way they could have made everyone happy, I guess. Here, though, many are getting their extremely cheap games. Many are getting a discount. This should keep business from dropping too much for Gamersgate. Indeed, it may increase. I'm no longer worried about them soon going out of business, and don't feel that my games on their site may soon disappear.
And If anyone has an extra Bethesda pack I'd be willing to buy a whole one.
[quote name='stoned99']This policy sucks, I spent 1 hour trying to get my keys before having to go to dinner and missed out on having them revoked and replaced with a 20% goody. I'm complaining on their FB page !![/QUOTE]
I've tried on their forum, but nobody cares...
I've tried on their forum, but nobody cares...
[quote name='Motoki']I think it should be fine. I may still escalate mine if other people are getting their keys and I don't get mine in the next couple of days or so.
Paypal will investigate and if they ask Gamersgate then they'll either have to tell them they intend to give you the keys and when or they intend to give you a refund and when.[/QUOTE]
That's what I don't want to happen. I'd rather have the keys than the money xD. Also, if in the Site is stated that if you didn't redeem a single key you won't get the pack but a refund and in my case I didn't redeem a single one but still got the email then... ??? Keys or no keys, that's the question.
Paypal will investigate and if they ask Gamersgate then they'll either have to tell them they intend to give you the keys and when or they intend to give you a refund and when.[/QUOTE]
That's what I don't want to happen. I'd rather have the keys than the money xD. Also, if in the Site is stated that if you didn't redeem a single key you won't get the pack but a refund and in my case I didn't redeem a single one but still got the email then... ??? Keys or no keys, that's the question.
Lone_Prodigy
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Spent hours getting all the keys. No refund (expected). No coupon.
[quote name='ddearce']Asking again :
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
If it were me, I'd just count myself lucky and call it good. If you contact support, what kind of resolution are you looking for?
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
If it were me, I'd just count myself lucky and call it good. If you contact support, what kind of resolution are you looking for?
[quote name='ddearce']Asking again :
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
No one here is an expert on this and it literally just happened. There are other people in your situation but they aren't going to have any special knowledge or insight. I expect they will give you the keys for the last 2 games eventually. Mine aren't activateable from the Bethesda pack yet.
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
No one here is an expert on this and it literally just happened. There are other people in your situation but they aren't going to have any special knowledge or insight. I expect they will give you the keys for the last 2 games eventually. Mine aren't activateable from the Bethesda pack yet.
[quote name='soulkyo']That's what I don't want to happen. I'd rather have the keys than the money xD. Also, if in the Site is stated that if you didn't redeem a single key you won't get the pack but a refund and in my case I didn't redeem a single one but still got the email then... ??? Keys or no keys, that's the question.[/QUOTE]
Anybody with more experience with paypal may correct me but, if my memory serves right, they will contact the seller and will ask
"are you delivering or not?"
Unlike a full blown CC chargeback they will have the chance to respond before being forced to refund and pay a fine.
[quote name='ddearce']Asking again :
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
Speaking for myself, and myself only, I would contact them about paying the asked discount price, you might get them all revoked if eventually they find you got a free pass.
Then again, then might never find out...choices, choices.
Anybody with more experience with paypal may correct me but, if my memory serves right, they will contact the seller and will ask
"are you delivering or not?"
Unlike a full blown CC chargeback they will have the chance to respond before being forced to refund and pay a fine.
[quote name='ddearce']Asking again :
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
Speaking for myself, and myself only, I would contact them about paying the asked discount price, you might get them all revoked if eventually they find you got a free pass.
Then again, then might never find out...choices, choices.
[quote name='jshackles']If it were me, I'd just count myself lucky and call it good. If you contact support, what kind of resolution are you looking for?[/QUOTE]
I'm thinking the same thing. They have a habit of confusing things, so I'm inclined to think that they'd just aim to please and give him the discount on top of what he's already gotten.
If it were me, I'd do the same thing that jshackles would do. Just quit while you're ahead. No need to give them money they gave you back, just call it even with the games that you got from it. At this point, it's just another ticket on their hands, and they've got enough of those.
I'm thinking the same thing. They have a habit of confusing things, so I'm inclined to think that they'd just aim to please and give him the discount on top of what he's already gotten.
If it were me, I'd do the same thing that jshackles would do. Just quit while you're ahead. No need to give them money they gave you back, just call it even with the games that you got from it. At this point, it's just another ticket on their hands, and they've got enough of those.
adamdoom89
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[quote name='ddearce']Asking again :
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
Consider yourself lucky. Don't try and milk the situation just to either get more keys or your money back... Call it a day dude and enjoy your games...
Ok Guys, give me an advice.
I gifted the pack to myself, they refund me my money, BUT I activated all of the keys exept for FO and Rage.
Is anyone in the same boat as me? should I write to support just in case?[/QUOTE]
Consider yourself lucky. Don't try and milk the situation just to either get more keys or your money back... Call it a day dude and enjoy your games...
ddearce
CAGiversary!
[quote name='jshackles']If it were me, I'd just count myself lucky and call it good. If you contact support, what kind of resolution are you looking for?[/QUOTE]
Thanks for the replys guys.
I just want to keep the games, don't care if i have to pay the 28 bucks.
Anyone who is in the same situation as me, please send me a PM.
Thanks!
Thanks for the replys guys.
I just want to keep the games, don't care if i have to pay the 28 bucks.
Anyone who is in the same situation as me, please send me a PM.
Thanks!
[quote name='Motoki']I don't have the 20%, I never got refunded, never got an email until today. The Bethesda and Stardock packs have been in my account the whole time, just the Bethesda ones don't have keys with the 'trying to get more soon' message.
I'm kind of okay with all that as long as I still get my keys some time reasonably soon (ie not past January).
I just checked and I haven't gotten my keys yet btw like some others have.
OTOH if I know other people are getting a 20% discount and I'm not it will make me less likely to buy or perhaps seek out someone who does have it to get it for me.
Oh and I wouldn't be shocked as some others said if the 20% ends early. I think they are grossly underestimating how much that will get used, especially among this crowd. Pretty much every Steamworks game that goes on decent sale will get two copies bought on those accounts and also people will stock up on blue coins.
[/QUOTE]
I'm in a similar situation (sans Stardock pack) and agree. I'm actually happy to get the keys vs the discount. 98% of my purchases are places other than GG and aside from recent or must play titles I think I'm going to hold fast to my newly learned and adopted +75% off rule. Although 36% off (w/blue coins) combined with this years upcoming Bioshock Infinite price glitch may have me sing a different tune.
I'm kind of okay with all that as long as I still get my keys some time reasonably soon (ie not past January).
I just checked and I haven't gotten my keys yet btw like some others have.
OTOH if I know other people are getting a 20% discount and I'm not it will make me less likely to buy or perhaps seek out someone who does have it to get it for me.
Oh and I wouldn't be shocked as some others said if the 20% ends early. I think they are grossly underestimating how much that will get used, especially among this crowd. Pretty much every Steamworks game that goes on decent sale will get two copies bought on those accounts and also people will stock up on blue coins.
[/QUOTE]
I'm in a similar situation (sans Stardock pack) and agree. I'm actually happy to get the keys vs the discount. 98% of my purchases are places other than GG and aside from recent or must play titles I think I'm going to hold fast to my newly learned and adopted +75% off rule. Although 36% off (w/blue coins) combined with this years upcoming Bioshock Infinite price glitch may have me sing a different tune.
[quote name='DonRamon']Anybody with more experience with paypal may correct me but, if my memory serves right, they will contact the seller and will ask
"are you delivering or not?"
Unlike a full blown CC chargeback they will have the chance to respond before being forced to refund and pay a fine. [/QUOTE]
Thanks for the answer. But in that case they'll choose to refund the money because it's the best scenario for GG. I'm thinking on canceling the claim and waiting for my keys. Another posible scenario is that we all get the keys soon and I can cancel the claim without worrying over the keys.
"are you delivering or not?"
Unlike a full blown CC chargeback they will have the chance to respond before being forced to refund and pay a fine. [/QUOTE]
Thanks for the answer. But in that case they'll choose to refund the money because it's the best scenario for GG. I'm thinking on canceling the claim and waiting for my keys. Another posible scenario is that we all get the keys soon and I can cancel the claim without worrying over the keys.
CheapLikeAFox
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I'm just glad this is over. I do think the year long 20% discount is pretty insane (I feel like wouldn't it be cheaper to just get keys for everyone?) But then again if you think about it - most resellers ordered two copies of the bundles. To fulfill them GG would have to buy keys for all those games. Their original bundle was supposed t be $95 so I don't know what their margins are, but let's assume the keys would cost them $75. Instead of spending $150 to fulfill one reseller order/account, they cancel and give a 20% discount. Said reseller/account would have to spend $750 in a year to get that discount. I really doubt the average consumer or reseller is going to spend that much or anywhere near that much at GG in the next year. Especially if they cut back on sales in response. So overall it might be the smart business move.
On a better note, I hope the constant whiners finally STFU and GTFO of this thread and we can get back to deals and games.
On a better note, I hope the constant whiners finally STFU and GTFO of this thread and we can get back to deals and games.
adamdoom89
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[quote name='cheaplikeafox']i'm just glad this is over. I do think the year long 20% discount is pretty insane (i feel like wouldn't it be cheaper to just get keys for everyone?) but then again if you think about it - most resellers ordered two copies of the bundles. To fulfill them gg would have to buy keys for all those games. Their original bundle was supposed t be $95 so i don't know what their margins are, but let's assume the keys would cost them $75. Instead of spending $150 to fulfill one reseller order/account, they cancel and give a 20% discount. Said reseller/account would have to spend $750 in a year to get that discount. I really doubt the average consumer or reseller is going to spend that much or anywhere near that much at gg in the next year. Especially if they cut back on sales in response. So overall it might be the smart business move.
On a better note, i hope the constant whiners finally stfu and gtfo of this thread and we can get back to deals and games.[/quote]
amen...
On a better note, i hope the constant whiners finally stfu and gtfo of this thread and we can get back to deals and games.[/quote]
amen...
[quote name='CheapLikeAFox']On a better note, I hope the constant whiners finally STFU and GTFO of this thread and we can get back to deals and games.[/QUOTE]
Even if they left, more would replace them. Entitlement is interesting because it can be fabricated out of anything.
Even if they left, more would replace them. Entitlement is interesting because it can be fabricated out of anything.
CheapLikeAFox
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[quote name='espy605']Even if they left, more would replace them. Entitlement is interesting because it can be fabricated out of anything.[/QUOTE]
I can stand the occasional troll. They usually just rant/vent and leave. I'm just tired of reading the SAME thing from the SAME people over and over and over and over and over again.
And then GG went out and proved them all wrong with their compensation so it's even funnier to me.
I can stand the occasional troll. They usually just rant/vent and leave. I'm just tired of reading the SAME thing from the SAME people over and over and over and over and over again.
And then GG went out and proved them all wrong with their compensation so it's even funnier to me.
asheskitty
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I'm torn on picking up the C&C Ultimate collection. It's a good price. I haven't played any C&C since the 90s (even then not that much, I got most of my RTS fill from Dune 2 ('94, the mother of RTS), and later revisited it with Dune 2000 ('98)).
[quote name='Genocidal']To me, the funny part is that they've already got a loyalty system set up with their experience/leveling system, the rewards page mentions that higher tiers may receive special discounts, and they've never done anything with it outside of their referral program. This would've been a great time to roll out tiered discounts so they wouldn't have to give up as much to people who signed up just to take advantage of the price mistakes.[/QUOTE]
I think that would be a great way to handle it. I'd speculate (I'd really like to see numbers though) that most people trying to jump on the Beth and BL2 glitches had low level accounts. (I'm level 4.)
From what I've seen in the past on really hot deals, the SD crowd (I'm assuming the largest base that tried for the Beth & BL2 packs) descends like locusts, consumes, and leaves. (The HP TouchPad firesale being a great case study.) Either the GG newbies leave and never use the 20%, or they stick around and occasionally buy from GG (and hopefully GG turns some profit from that).
They ran the 15% IGN discount for the better part of the year (though it didn't work on BC), so they seem to be able to swing that to an extent. It even overlapped with the G2PO (5%) for a bit. Based on the math and the IGN precedent, I expect the BC discount to be shut down. They also have the options of shutting down the 20% early, or simply not discounting as much (bad for new customer growth, and old customers w/o 20%), or making just switching the 20% to solely a BC-back scheme (like the do for a few games already).
[quote name='Genocidal']To me, the funny part is that they've already got a loyalty system set up with their experience/leveling system, the rewards page mentions that higher tiers may receive special discounts, and they've never done anything with it outside of their referral program. This would've been a great time to roll out tiered discounts so they wouldn't have to give up as much to people who signed up just to take advantage of the price mistakes.[/QUOTE]
I think that would be a great way to handle it. I'd speculate (I'd really like to see numbers though) that most people trying to jump on the Beth and BL2 glitches had low level accounts. (I'm level 4.)
From what I've seen in the past on really hot deals, the SD crowd (I'm assuming the largest base that tried for the Beth & BL2 packs) descends like locusts, consumes, and leaves. (The HP TouchPad firesale being a great case study.) Either the GG newbies leave and never use the 20%, or they stick around and occasionally buy from GG (and hopefully GG turns some profit from that).
They ran the 15% IGN discount for the better part of the year (though it didn't work on BC), so they seem to be able to swing that to an extent. It even overlapped with the G2PO (5%) for a bit. Based on the math and the IGN precedent, I expect the BC discount to be shut down. They also have the options of shutting down the 20% early, or simply not discounting as much (bad for new customer growth, and old customers w/o 20%), or making just switching the 20% to solely a BC-back scheme (like the do for a few games already).
[quote name='CheapLikeAFox']I can stand the occasional troll. They usually just rant/vent and leave. I'm just tired of reading the SAME thing from the SAME people over and over and over and over and over again.
And then GG went out and proved them all wrong with their compensation so it's even funnier to me.[/QUOTE]
Same. The Amazon deals thread is full of people like that, I have half of them on ignore.
And then GG went out and proved them all wrong with their compensation so it's even funnier to me.[/QUOTE]
Same. The Amazon deals thread is full of people like that, I have half of them on ignore.
Syntax Error
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[quote name='jshackles']If they're really serious about giving these people a 20% discount for a year, why not build it into some sort of promotional program similar to Amazon Prime? There were plenty of people willing to jump on the IGN discount (15%) for about $7, and that was supposed to be "lifetime". Since they're already giving out 20% discounts to a lot of customers, why not have a program where you pay them a one time fee to also get the discount? That would truly be the win-win in this scenario. [/QUOTE]
This might be an overall "good idea" but offering it to everyone wouldn't fit what they're going for: compensation to customers who were jerked around by the whole thing.
I disagree that this will be a terrible loss to them, or at least I'm not convinced. Not everyone got the discount, just people who were refunded (vs those who got to keep their packs). And GamersGate doesn't run a lot of big sales on big titles that the people who came just for Bethesda/BL2 are going to stalk the place waiting to pounce on a Ship Simulator Extreme deal. Even if the Blue Coin thing goes unfixed, I've tried explaining to people about using BCs and they look at me as though I'm trying to explain how to construct a homunculus. I just don't see all the people who heard about the deal on Reddit or something really using this consistently and GG figured it was better to provide a discount that would rarely be used by most of the people than potentially being forced into giving them a $350 pack for $25.
Of course, this is GamersGate so equal odds that a talking spirit caribou told Ashot P. to do this in a fever dream.
[quote name='asheskitty']I think that would be a great way to handle it. I'd speculate (I'd really like to see numbers though) that most people trying to jump on the Beth and BL2 glitches had low level accounts. (I'm level 4.)[/QUOTE]
My totally unscientific remembering of the "Tutor" board during the fiasco is that most of the posts about the pack were from level 1 or 2 accounts.
This might be an overall "good idea" but offering it to everyone wouldn't fit what they're going for: compensation to customers who were jerked around by the whole thing.
I disagree that this will be a terrible loss to them, or at least I'm not convinced. Not everyone got the discount, just people who were refunded (vs those who got to keep their packs). And GamersGate doesn't run a lot of big sales on big titles that the people who came just for Bethesda/BL2 are going to stalk the place waiting to pounce on a Ship Simulator Extreme deal. Even if the Blue Coin thing goes unfixed, I've tried explaining to people about using BCs and they look at me as though I'm trying to explain how to construct a homunculus. I just don't see all the people who heard about the deal on Reddit or something really using this consistently and GG figured it was better to provide a discount that would rarely be used by most of the people than potentially being forced into giving them a $350 pack for $25.
Of course, this is GamersGate so equal odds that a talking spirit caribou told Ashot P. to do this in a fever dream.
[quote name='asheskitty']I think that would be a great way to handle it. I'd speculate (I'd really like to see numbers though) that most people trying to jump on the Beth and BL2 glitches had low level accounts. (I'm level 4.)[/QUOTE]
My totally unscientific remembering of the "Tutor" board during the fiasco is that most of the posts about the pack were from level 1 or 2 accounts.
[quote name='ddearce']Thanks for the replys guys.
I just want to keep the games, don't care if i have to pay the 28 bucks.
Anyone who is in the same situation as me, please send me a PM.
Thanks![/QUOTE]
I was in the same situation, except I was refunded a few hours later after my payment went trough PayPal because of some random security check.
This is the ticket I send to them:
This is the response I got:
I got all my keys and my order still shows as Complete on my account. So, even if you want to pay them I don't think you can do anything about it.
I just want to keep the games, don't care if i have to pay the 28 bucks.
Anyone who is in the same situation as me, please send me a PM.
Thanks![/QUOTE]
I was in the same situation, except I was refunded a few hours later after my payment went trough PayPal because of some random security check.
This is the ticket I send to them:
[FONT=Candara, Verdana, Arial, Helvetica]Hi.
Today/yesterday I brought the Bethesda New Year Collection from the site using Paypal. Everything went fine, the payment was completed and the money was deducted from my Paypal account, I also got my Gamersgate confirmation e-mail.
However a few hours later I got an e-mail from Paypal that the system had reversed my payment as an anti-fraud measure. Here is the e-mail content, if you need I can forward the original message:
Hello Salvador Valencia,
To assist you, PayPal uses antifraud systems to detect and prevent fraud.
A review of the transaction below raised a suspicion that it may have not been authorized. As a result, we've reversed this transaction.
Transaction Details
Transaction Date: 21/12/2012 22:04:28 GMT-06:00
Transaction Amount: $28.76 USD
Seller's Email: [email protected]
If you have questions or believe this transaction was reversed in error, please log in to your PayPal account and click the Contact Us link.
Sincerely,
PayPal
I got in contact with them immediately to let them know that I had full control over my account and I was the person that I had made the purchase, I also asked them to undo the reverse payment but they told me I had to send the money again, that's the reason I'm asking if you can reissue my invoice so I can pay it again.
Thanks for any help. [/FONT]
Today/yesterday I brought the Bethesda New Year Collection from the site using Paypal. Everything went fine, the payment was completed and the money was deducted from my Paypal account, I also got my Gamersgate confirmation e-mail.
However a few hours later I got an e-mail from Paypal that the system had reversed my payment as an anti-fraud measure. Here is the e-mail content, if you need I can forward the original message:
Hello Salvador Valencia,
To assist you, PayPal uses antifraud systems to detect and prevent fraud.
A review of the transaction below raised a suspicion that it may have not been authorized. As a result, we've reversed this transaction.
Transaction Details
Transaction Date: 21/12/2012 22:04:28 GMT-06:00
Transaction Amount: $28.76 USD
Seller's Email: [email protected]
If you have questions or believe this transaction was reversed in error, please log in to your PayPal account and click the Contact Us link.
Sincerely,
PayPal
I got in contact with them immediately to let them know that I had full control over my account and I was the person that I had made the purchase, I also asked them to undo the reverse payment but they told me I had to send the money again, that's the reason I'm asking if you can reissue my invoice so I can pay it again.
Thanks for any help. [/FONT]
This is the response I got:
[FONT=Candara, Verdana, Arial, Helvetica]Hi
I'm really sorry to see that you experience these issues. Im afraid we are unable to reissue and debit customers apart from the system.
---
Best regards,
Ashot P.
Customer Service @ GamersGate[/FONT]
I'm really sorry to see that you experience these issues. Im afraid we are unable to reissue and debit customers apart from the system.
---
Best regards,
Ashot P.
Customer Service @ GamersGate[/FONT]
I got all my keys and my order still shows as Complete on my account. So, even if you want to pay them I don't think you can do anything about it.
[quote name='Syntax Error']This might be an overall "good idea" but offering it to everyone wouldn't fit what they're going for: compensation to customers who were jerked around by the whole thing.
I disagree that this will be a terrible loss to them, or at least I'm not convinced. Not everyone got the discount, just people who were refunded (vs those who got to keep their packs). And GamersGate doesn't run a lot of big sales on big titles that the people who came just for Bethesda/BL2 are going to stalk the place waiting to pounce on a Ship Simulator Extreme deal. Even if the Blue Coin thing goes unfixed, I've tried explaining to people about using BCs and they look at me as though I'm trying to explain how to construct a homunculus. I just don't see all the people who heard about the deal on Reddit or something really using this consistently and GG figured it was better to provide a discount that would rarely be used by most of the people than potentially being forced into giving them a $350 pack for $25.[/QUOTE]
Yeah GG usually doesn't really run great sales on high demand titles. Compared to other distributors I've bought very little from them. +1 though for working homunculus into a post.
I disagree that this will be a terrible loss to them, or at least I'm not convinced. Not everyone got the discount, just people who were refunded (vs those who got to keep their packs). And GamersGate doesn't run a lot of big sales on big titles that the people who came just for Bethesda/BL2 are going to stalk the place waiting to pounce on a Ship Simulator Extreme deal. Even if the Blue Coin thing goes unfixed, I've tried explaining to people about using BCs and they look at me as though I'm trying to explain how to construct a homunculus. I just don't see all the people who heard about the deal on Reddit or something really using this consistently and GG figured it was better to provide a discount that would rarely be used by most of the people than potentially being forced into giving them a $350 pack for $25.[/QUOTE]
Yeah GG usually doesn't really run great sales on high demand titles. Compared to other distributors I've bought very little from them. +1 though for working homunculus into a post.
So because I didn't get to access a key from either the Bethesda or BL2 packs, I lost the chance to keep them.
Would have been nice for GG to honor all purchases, since my payment and order clearly went through and the games were in my library. I'm disappointed with this. I also hate myself a bit for not accessing my keys right after the games were in my library.
Would have been nice for GG to honor all purchases, since my payment and order clearly went through and the games were in my library. I'm disappointed with this. I also hate myself a bit for not accessing my keys right after the games were in my library.
elessar123
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[quote name='inm8num2']So because I didn't get to access a key from either the Bethesda or BL2 packs, I lost the chance to keep them.
Would have been nice for GG to honor all purchases, since my payment and order clearly went through and the games were in my library. I'm disappointed with this. I also hate myself a bit for not accessing my keys right after the games were in my library.[/QUOTE]
Same. I'd rather have a Bethesda bundle or two than the 20% personally, since I pretty much got most of what I planned to buy since Summer.
Would have been nice for GG to honor all purchases, since my payment and order clearly went through and the games were in my library. I'm disappointed with this. I also hate myself a bit for not accessing my keys right after the games were in my library.[/QUOTE]
Same. I'd rather have a Bethesda bundle or two than the 20% personally, since I pretty much got most of what I planned to buy since Summer.
[quote name='asheskitty']I'm torn on picking up the C&C Ultimate collection. It's a good price. I haven't played any C&C since the 90s (even then not that much, I got most of my RTS fill from Dune 2 ('94, the mother of RTS), and later revisited it with Dune 2000 ('98)).
[/QUOTE]
Go for it, its a great price for a great collection of games. Theres only a few losers in the pack, looking at c&c4 (which I havent tried) and renegade which I just wasnt a fan of but was still interesting.
C&C is still basically like Dune, since it was the same company to begin with anyway, they kept basically the same formula over the years so I dont know why you wouldnt like em. I picked em up but that was mainly as insurance since I have the decade collection on dvd but always worry about losing it or scratching it, this way I have a permanent online backup plus picked up the few games I didnt have.
If you get the 20% off its a killer deal, if not you can always try holding out for a better deal to show up at amazon since they were running it at 30$ earlier, so who knows, it might come back on the EC list
[/QUOTE]
Go for it, its a great price for a great collection of games. Theres only a few losers in the pack, looking at c&c4 (which I havent tried) and renegade which I just wasnt a fan of but was still interesting.
C&C is still basically like Dune, since it was the same company to begin with anyway, they kept basically the same formula over the years so I dont know why you wouldnt like em. I picked em up but that was mainly as insurance since I have the decade collection on dvd but always worry about losing it or scratching it, this way I have a permanent online backup plus picked up the few games I didnt have.
If you get the 20% off its a killer deal, if not you can always try holding out for a better deal to show up at amazon since they were running it at 30$ earlier, so who knows, it might come back on the EC list
Just a data point for the BL2 packs:
I received the email this morning and got all my BL2 keys. I managed to get 2 keys on the first night, sent everything else as a gift to myself during the wait, and never filed a ticket or got a refund.
While this was a great deal, I don't think I'll go through this kind of thing again, since it was a pain in the ass to deal with. Also, I'm not sure whether I want to deal with GG in the future. I got a Cargo Commander GG gift as part of a trade, and I still have not gotten a key or response to my ticket after several weeks.
I received the email this morning and got all my BL2 keys. I managed to get 2 keys on the first night, sent everything else as a gift to myself during the wait, and never filed a ticket or got a refund.
While this was a great deal, I don't think I'll go through this kind of thing again, since it was a pain in the ass to deal with. Also, I'm not sure whether I want to deal with GG in the future. I got a Cargo Commander GG gift as part of a trade, and I still have not gotten a key or response to my ticket after several weeks.
If only GG would have handle this whole mess on a better way... this is the response they should have came with the morning right after the Bethesda glitch (except for the 20% discount of course). Instead of that they waited a whole week to start giving refunds without checking. Now you have people who opened an account only to get the glitched prices and got the keys, a refunded order and a 20% discount for a whole year. Let's see how they limit the way the discount is gonna be used because this thing could hit them pretty hard.
I'm happy i'm getting my keys and i don't really care that much about the discount cause i buy things from Gamersgate ocassionally, but i think the biggest losers here are the people who have been with Gamersgate for a while and didn't got on this whole mess. Those loyal customers are not getting anything.
I'm happy i'm getting my keys and i don't really care that much about the discount cause i buy things from Gamersgate ocassionally, but i think the biggest losers here are the people who have been with Gamersgate for a while and didn't got on this whole mess. Those loyal customers are not getting anything.
[quote name='CheapLikeAFox']I'm just glad this is over. I do think the year long 20% discount is pretty insane (I feel like wouldn't it be cheaper to just get keys for everyone?) But then again if you think about it - most resellers ordered two copies of the bundles. To fulfill them GG would have to buy keys for all those games. Their original bundle was supposed t be $95 so I don't know what their margins are, but let's assume the keys would cost them $75. Instead of spending $150 to fulfill one reseller order/account, they cancel and give a 20% discount. Said reseller/account would have to spend $750 in a year to get that discount. I really doubt the average consumer or reseller is going to spend that much or anywhere near that much at GG in the next year. Especially if they cut back on sales in response. So overall it might be the smart business move.
On a better note, I hope the constant whiners finally STFU and GTFO of this thread and we can get back to deals and games.[/QUOTE]
I was thinking the same thing. I'm one of the people who got refunded as I had to gift the bundle to myself and was never able to get any keys before the site went down and the glitch corrected. I haven't seen a 20% discount show up on my account yet but even when it does I can't imagine that I would spend $750 there so I don't think they will lose money on me.
On a better note, I hope the constant whiners finally STFU and GTFO of this thread and we can get back to deals and games.[/QUOTE]
I was thinking the same thing. I'm one of the people who got refunded as I had to gift the bundle to myself and was never able to get any keys before the site went down and the glitch corrected. I haven't seen a 20% discount show up on my account yet but even when it does I can't imagine that I would spend $750 there so I don't think they will lose money on me.
forthenguyen
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God damnit, I didn't get any keys for some reason. The games never even showed up in my library, just the collection with no other icons/options to get a key. It's still in my all games but the picture isn't there on the shelf anymore. Guess I missed out on not only the Borderlands 4 pack but also the Bethesda deal now.
Also, don't think I'll get a discount because I bought it off of another CAG.
Also, don't think I'll get a discount because I bought it off of another CAG.
[quote name='lidl']http://www.gamersgate.com/info/holiday-sale-issue
[/QUOTE]
The only thing that bothers me about their response is this part:
Essentially they're saying "We made a mistake, but we'll let you have it for that price anyway. Even though it really hurts us a lot" Suck it up and don't try to make your customer feel bad because YOU made the mistake.
I'm glad to see it resolved though so that we can get back to deals.
[/QUOTE]
The only thing that bothers me about their response is this part:
Essentially they're saying "We made a mistake, but we'll let you have it for that price anyway. Even though it really hurts us a lot" Suck it up and don't try to make your customer feel bad because YOU made the mistake.
I'm glad to see it resolved though so that we can get back to deals.
Syntax Error
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[quote name='hal']I'm glad to see it resolved though so that we can get back to deals.[/QUOTE]
You mean "...get back to stalking pricing errors".
You mean "...get back to stalking pricing errors".
anarchyoblivion
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Command and Conquer Collection is such a good deal for $16 (20% discount on Blue Coins + 20% Discount on Game). The lowest I predict without that is $20 via Amazon.
[quote name='espy605']Even if they left, more would replace them. Entitlement is interesting because it can be fabricated out of anything.[/QUOTE]
Because wanting to get either products you paid for OR a refund of the money you paid and instead of being stuck in limbo for weeks is entitlement. Right.
For the record I still don't have most of the Bethesda games or the money back.
[quote name='espy605']Same. The Amazon deals thread is full of people like that, I have half of them on ignore.[/QUOTE]
Great idea!
*click*
Because wanting to get either products you paid for OR a refund of the money you paid and instead of being stuck in limbo for weeks is entitlement. Right.
For the record I still don't have most of the Bethesda games or the money back.
[quote name='espy605']Same. The Amazon deals thread is full of people like that, I have half of them on ignore.[/QUOTE]
Great idea!
*click*
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bread's done