gamestop charging rediculous fees for trades in!

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FoxAlive

FoxAlive

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I traded in 2 perfectly mint games from blockbuster both had manuals also. So the guy went ahead and told me they are $5 each. They were monster madness and spiderman 3. But is this something new taking off $2 for each game since they didn't have the original cases, he said they are blockbuster cases. Wtf is this? I've only got a 50 cents deducted before for games without original front artwork. He didn't even tell me beforehand that there was going to be Assoc Refurb fees, I thought those fees were for scratched up games? Yet they sell incomplete games at high prices without manuals and original artwork. I could've sworn the last few months I bought a game and it was in a BB case from them. Do they actually replace blockbuster cases? Did anyone else get this? :bomb:
 
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Sounds about right to me. Many people, me included, won't buy a used game unless it's complete with the original case. It's harder for them to offload for the same price and so they pay you less.
 
I can't stand finding used games that don't have the manual or original case with cover art, I need the complete package otherwise I'd just buy it new, even if I never look at the case or read the manual.
 
That's ridiciulous. I have traded in disc only games before. Only one store only gave me a problem and told me they don't accept them without cases. It was in the mall, I went to the 3rd floor to the EB who took them without a problem. I even asked at another store about it and they said it isn't a problem to trade in disc only games, he told me people bring in those huge disc binders and start taking the games out to trade them in. Normally I trade in complete games but I had a few games that were disc only.
 
yeah the past GS's the other day, I've traded in didn't even bother to check the condition of the disks, since I've already signed their trade in agreement after he finally tells me the $2 fees for each game, I guess I'm SOL? Has anyone had any luck on bragging them to fix fees for trade ins?
 
FYE gave me crap about movies in Blockbuster cases too, so Gamestop isn't the ONLY one doing it, except that FYE wouldn't take them AT ALL. But, they did tell me to go downstairs to the Suncoast and THEY would take them, which they did. Funny thing is, Suncoast then closed up about a month or two later, after having been in that mall since they first opened. So, unless they shipped off those BBV movies I traded in, then they got stuck with them eventually anyway.

I can't say I blame them for not taking the BBV cases, since those cases are smaller than most normal cases and many will nitpick about it not being in an original case. I'm usually a nitpicker too, specially if it's a current gen title, since I don't want some junky case with the manual smushed in there and the coverart only covering half the case.

As far as them eliminating the fees for trades, I'd go to another local GS and try there, since one may not do the fee thing while others will.
 
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Having worked at an FYE and Coconuts for almost two years, I can tell you that another reason for not taking the games/movies from Blockbuster is a theft issue. Some stores just don't want to have stolen merchandise in their store because a good amount of people will rent games with someone else's card and then sell them.
 
I just traded in a couple games without the cases a few days ago at gamestop and they took them with no deductions. If your trading from blockbuster you might be better off doing a disk only trade, if you feel you have to take the insert and manual out of the case and just bring those to them, thats what I did because I wanted to keep my Wii cases in case I need them for games like Wii Sports that don't come with an official case.
 
GameStop, implementing quality control on the used games they purchase? I must be in Bizarro world. This doesn't sound like them at all.
 
I traded in a game disc only a few weeks ago and they only charged me 50 cents for it. IMO this is reasonable because they need to get a case to sell the game in. I think it's YMMV on how much they take off for imcomplete/damaged games.
 
[quote name='chakan']If they do that, they should sell caseless used games at $2 les than used games with case.[/QUOTE]

As much as I would love for GS to reduce trade in prices for missing cases/manuals (say 10% less for missing the original case and 20% less for missing the original manual), I somehow doubt they'd sell the game back at a lower price.
 
[quote name='henwy']Sounds about right to me. Many people, me included, won't buy a used game unless it's complete with the original case. It's harder for them to offload for the same price and so they pay you less.[/quote]Then they should charge less for those games as well, but they don't. They charge the same.
 
The charge is supposed to be if they are scratched and thus sent back to corporate to get fixed.

If they charged it because of the cases, thats complete BS!
 
I routinely see GameStop stickers pasted over GameCrazy stickers.

I'm curious, those who have the refurbish fee applied to their trade-ins, did the cashier ask you whether or not you agree to the fee(s)? When I recently traded-in two games for the $10 bonus promotion, I was charged a $4 fee and I was not asked. I didn't realize it til after I got home.
 
I don't quite understand why since your not garunteed the manuel of case on the online store so what's it matter?
 
[quote name='THoward7382']The charge is supposed to be if they are scratched and thus sent back to corporate to get fixed.

If they charged it because of the cases, thats complete BS![/quote]

exactly what I said to myself, I've only seen a 50 cents take off for no artwork. But 2 dollars each for generic BB cases wtf? The ass clown didn't tell me that the fees were taken off until I signed the agreement.
 
[quote name='FoxAlive']exactly what I said to myself, I've only seen a 50 cents take off for no artwork. But 2 dollars each for generic BB cases wtf? The ass clown didn't tell me that the fees were taken off until I signed the agreement.[/quote]

The fee for scratched games depends on the value of the game. I think there are 4-5 values(.50-4.00) The .50 you were charged for no cover was not for that.
 
[quote name='THoward7382']The fee for scratched games depends on the value of the game. I think there are 4-5 values(.50-4.00) The .50 you were charged for no cover was not for that.[/quote]

Actually, it probably was; as all it really depends on are the store and the manager's policies. Some stores get enough trade, or the manager doesn't want Gamestop-brand cover art clogging the shelves, to where they'll just refurb any game without a manual/case. Depends on the store, but it's a good policy to ask beforehand because, while I don't shop outside the stores where I know the people personally, I could easily see myself getting dicked around when I'm not paying attention.

Good way to check for it, aside from simply asking (if they don't bother to tell you): most games trade in for increments of $.05 or $.10; if you get a trade-in value of something like $32.67, they're most likely refurb-fee'ing you and not telling.

EDIT: At least in California, because they charge tax on the refurb fees.
 
This policy is crap. IF they want to justify the $2 fee, then charge $2 less for that particular copy that has no case/manual. Pass the incentive to the buyer to take that one, instead of just pocketing the difference and expecting the buyer to pay the same as a complete copy.

And if they claim it is a fee for resurfacing a disc, then they should actually resurface the disc instead of, as stated above, pocketing the money and dumping the crappy copy on the consumer. I've purchased my share of games from GS that looked like they were used as hockey pucks.
 
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[quote name='sp00ge']This policy is crap. IF they want to justify the $2 fee, then charge $2 less for that particular copy that has no case/manual. Pass the incentive to the buyer to take that one, instead of just pocketing the difference and expecting the buyer to pay the same as a complete copy.

And if they claim it is a fee for resurfacing a disc, then they should actually resurface the disc instead of, as stated above, pocketing the money and dumping the crappy copy on the consumer. I've purchased my share of games from GS that looked like they were used as hockey pucks.[/quote]

From what I understand if the fee is put on the transaction that game is moved to defective and sent back to get refurbished. The system isn't perfect so I assume some employees don't even check the games and just put them out. Hence why we get really scratched games at time.

If the system and employees did it perfectly you would not see any really badly scratched games in their stores.
 
[quote name='THoward7382']From what I understand if the fee is put on the transaction that game is moved to defective and sent back to get refurbished. The system isn't perfect so I assume some employees don't even check the games and just put them out. Hence why we get really scratched games at time.

If the system and employees did it perfectly you would not see any really badly scratched games in their stores.[/quote]

Well, they will take games that are scratched badly for very minimal trade in credit and send them out to be refurbished.
 
My store takes games in without cases all the time. We never charge anyone for them. All we do is just take one of our empty cases, print out an insert and vua-la.
 
They still ruin the complete games they have now that they put their shitty-ass stickers on the fucking paper insert spine, so the moral to the story is don't buy used from GS unless you absolutely have to.
 
I am confused what is this fee for?

How is it not having a case costing gamestop any money?

I mean sure they look ugly on the self, but really what costumer doesn't expect to see used items with crappy cases, beat up, ripped, etc. at a store that sells used items? I mean that's like me going to a pawn shop and asking why these speakers don't have the box and manual.

They are harder to sell. Not really but I would think a large amount of Gamestop's revenue comes from people that could care less about cases.

Repackaging. The BB and even hollywood-video game cases are far superior to the goofy gs cartoon ones.

Stupid fees that don't actually pay for any service. Just like college "processing" fees which apparently it cost 20 bucks to print off a 5 page application staple it and hand it to someone.
 
Same thing happened to me today. I was charged 4.00 for one game and 2.00 for another. I guess it wouldn't be as big a deal if the guy had said something about it while ringing me up. I didn't find out about it until I got home and looked at the receipt. What's more bullshit is they sell used games without box art and or manuals for the same price as games that have them.
 
[quote name='mykevermin']They still ruin the complete games they have now that they put their shitty-ass stickers on the fucking paper insert spine, so the moral to the story is don't buy used from GS unless you absolutely have to.[/QUOTE]

At my GS, they don't peel the sticker off the backing, they just slip it inside the case at the spine but they aren't actually attached, so no problem there....

I've traded in games before without cases/manuals and I've never been charged any restocking fees. My discs are always in good shape too, so I don't know, but it sounds like store policies might vary a lot on these charges?
 
Simple solution:
Do NOT be like the people I hate, that trade in a game with just the disc

What did your dumb (three letter word), do with the manuals, dont you no that the disc by its self is worth nothing, not to me, nor GameStop

just look at eBay, most listings say CIB (Complete in Box)
 
Why bump a thread that died 2 years ago when you could have posted in one of the thousand similar threads that have started since?
 
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