Gamestop manager tried to prevent me from buying games because of "inventory"

[quote name='Pijaibros']I don't think you've ever worked at retail/customer service.[/quote]

why? 'cause i like to do something nice or make someone happy? 6 years in retail, actually. most of them at Toys R Us. working retail is not an excuse to act like an utter piece of sh*t, although most people make that assumption. a lot of clerks in retail treat everyone like crap because of something wrong in them. i was not one of those people. i treated everyone with respect that deserved it, and day to day, you meet lots of very kind and friendly people. anyone who says otherwise is either lying, or is so sick inside that they can't see past their own selfish life.
 
[quote name='Kuros']
Honestly, fuck that noise. If you have been waiting in line and have been in the store a decent time before closing, then sure, I'll help. Otherwise if you are some asshat running in at the very last minute expecting us to let you browse around, take your sweet time and then possibly buy something, forget it. I've had people stay in 10 minutes after closing (mind you they had 30 minutes to decide to get something) telling me that they know what they want, and then not get anything. [/quote]

i was referring specificallly to the poster i was replying to, in regards to their employment at a post office. nothing more.

i do agree with you -- it is widely considered rude and disrespectful to expect a place of business to remain open past the posted hours, especially at a restaurant. exceptions can be made, of course.
 
Why is it bad to help a customer buying 75 things? [Again, I'm postulating that he came in a decent time before closing hours--coming in at 8:58 and doing that is pretty damn rude, I agree].
It's the same as helping 75 people buying one thing, and it could be argued that it's even better, because if someone's willing to buy 75 things at once, you want to try to keep him as a customer.
*shrug* Like I said, I'm from a different generation of customer service. I try to help the customer however I can [legally and within company policy], especially if he's grateful and courteous. If he's an asshole, I still do my job, but I don't go out of my way. That customer pays my paycheck, after all. We have lots of people at my call center who go into "Work" or "Unavailable" mode on their phone five minutes before their shift ends, so they don't get any calls that might endanger their leaving promptly at quitting time. Of course, I've been on the other end of that as well--I called customer service for a company 12 minutes before their 800 number closed. I needed my password reset [easy, quick thing to do]. 8 minutes later--four minutes before 'quitting time'--I got cut off and hung up on, with the machine saying 'We are now closed'. I was pissed.

If retail sucks, quit. If you were hired to do a job, you need to do that job the best you can, whether that be maximizing profit on a company buyout, or cooking french fries, or installing tires, or selling video games. If it's too hard for you, or if you're one of those people who feel the boss owes you a check and all you have o to is show up, quit.

Retail can suck, undoubtedly. And a major part of that suckage is customers. When I worked at the Dollar Tree, virtually everyone who came in thought first, that I was a moron since I worked there [even though I was quite likely smarter than most of them], and second, since it was a dollar tree, they could skank up my store as much as they wanted. But in that job, and my other 'retail' jobs, I also learned a lot about business and myself, and for the most part enjoyed my jobs--I liked selling stuff that people wanted to buy.
 
I have worked retail before, and the kmart i worked at had a policy that you could let anyone in the store up until closing time exactly, so if they came in at 10:01 it was too late, and then someone stands at the door to tell customers coming in that the store is now closed or the doors are locked from the outside.

The only time we had problems with this was around christmas time, because people need everything last minute.
 
I hate when ppl come in last minute to make big purchases, and then get mad that something wasn't to their satisfaction. it's like what, the other 13 or so hours we were open today weren't conveint
enough for you

or when we page that the store is closed,bring your purchases to the front to checkout, and ppl keep shopping for 20 more minutes

i swear, this customer is always right thing has gone to ppls heads
 
I purchased 30 games at one time at EB....to keep....and I still own each and every one of those 30.....granted, of the 30 I originally picked out, I took them all and didn't inspect everything with a magnifiying glass, but, people can buy huge amounts of games at one time just because it is easier to save $, walk in once, buy a bunch, then leave instead of going on 20 different trips to a store to buy one or two things at a time....
 
[quote name='CheapyD']The real question is, why are they inspecting the used games right before they sell them to you? Shouldn't this be done at time of trade in?[/quote]

that was my mistake in the OP. the clerk wasn't checking, I was checking. The only thing the clerk checked for was other copies of the games in the drawer, if I found one that looked nasty. a good 30 of the games were their only copy.

I was the only person in the store, and the clerk was scanning them in at closing time, and I walked out 3 minutes after closing.

I was purchasing them to use as trade fodder/credit at fye. Is that frowned upon in here? I understand maybe selling on ebay for a profit, but there's no way I'm making profit on games like madden 03, Turok, smuggler's run, espn 2k5 and powerdrome. If it weren't for buyers like me, useless games like that would be taking up space on their shelves.

I hope this makes me look better on the internet, btw. I really do depend on the comments of other gamers in an online forum to boost my self esteem. You, the readers of my posts, are my rock.
 
[quote name='mykevermin']Nobody buys 30-75 games to do anything but resell them. He was probably trying to get a headstart on B2G1 buy picking all the games that would disappear off the shelves first, and stop in today and get a price adjustment.

That is, if GS does such things. I dunno.[/QUOTE]

I bought a few games the day before the B2G1 sale and was able to go back for a price adjustment.
 
[quote name='Zing']I bought a few games the day before the B2G1 sale and was able to go back for a price adjustment.[/QUOTE]

Well, then, disco. We know what homeboy was up to.

I do appreciate the sense of humor he displayed at the end of his post.

I don't have any respect for his "I'm liberating shitty games nobody will buy" argument. The matter of fact is that he planned on "liberating" these titles to shift them to another store, where they will find themselves unbought and unloved, and he'd reap the profit of flipping for B2G1. He's just shuffling shit around for money/credit. (In which case, I don't get the OCD over the disc quality).
 
[quote name='daveymark']
I hope this makes me look better on the internet, btw. I really do depend on the comments of other gamers in an online forum to boost my self esteem. You, the readers of my posts, are my rock.[/quote]

this is true, you guys. daveymark thanked me for a kind comment i paid him the other day by making out with me, violently. it was both horrific and lovely, at the same time.
 
[quote name='mykevermin']Well, then, disco. We know what homeboy was up to.

I do appreciate the sense of humor he displayed at the end of his post.

I don't have any respect for his "I'm liberating shitty games nobody will buy" argument. The matter of fact is that he planned on "liberating" these titles to shift them to another store, where they will find themselves unbought and unloved, and he'd reap the profit of flipping for B2G1. He's just shuffling shit around for money/credit. (In which case, I don't get the OCD over the disc quality).[/quote]

I didn't go back and do the B2G1 deal. The OCD is on fye's end, not mine. even a surface scratch will get rejected. I guess that disrespect you have extends towards many other Cag'ers as well, as all the other CAG vets talk about is buying eb/GS games for trade fodder.

See max payne 2/fye/eb b2g1 threads for more info.

I'm still trying to understand how buying crappy games for trade fodder equates me to becoming ebay scum.

It's one thing to clear out stock of a popular game in order to make a huge profit, but using games as trade fodder is not the way to get rich. especially with fye's anal scratch issues.



Go easy on me and try not to hurt my feelings. I'm not a big boy.
 
[quote name='daveymark']I didn't go back and do the B2G1 deal. The OCD is on fye's end, not mine. even a surface scratch will get rejected. I guess that disrespect you have extends towards many other Cag'ers as well, as all the other CAG vets talk about is buying eb/GS games for trade fodder.

See max payne 2/fye/eb b2g1 threads for more info.

I'm still trying to understand how buying crappy games for trade fodder equates me to becoming ebay scum.

It's one thing to clear out stock of a popular game in order to make a huge profit, but using games as trade fodder is not the way to get rich. especially with fye's anal scratch issues.



Go easy on me and try not to hurt my feelings. I'm not a big boy.[/quote]

Oh don't worry about mykevermin, he just hates everyone that isn't like him.
 
[quote name='allyourblood']this is true, you guys. daveymark thanked me for a kind comment i paid him the other day by making out with me, violently. it was both horrific and lovely, at the same time.[/quote]

Dad?
 
[quote name='daveymark']I'm still trying to understand how buying crappy games for trade fodder equates me to becoming ebay scum. [/QUOTE]

You're not Ebay scum, you're just a lousy customer. No clerk in their right mind wants to run to the wire with some jerk at the counter going OCD through 75 shit games so he can get a few bucks more for 'em elsewhere.

Especially when he puts 45 back. That's 45 games that clerk has to get put back out all nice and neat-like before he can do the closing routine he should've started 15 minutes ago during the pre-close lull.

And don't start with that 'but no one else buys these, I'm doing them a favor' crap. You don't seriously think they keep those in the store forever, do you? Stores DO purge inventory that doesn't sell: lowered prices-> ship to other stores (most chains have stores set up to deal with other stores crap) -> wherehouse storage and/or destruction of product.

You do get back big points for not attempting a price adjustment in teh B1G1 sale. Always a pain for the clerk.

In the future, try to start shopping with ehough time to be done and out 10 minutes before closing. It'll save you a lot of trouble.
 
[quote name='DuelLadyS']You're not Ebay scum[/quote]

bingo.

I could care less about being labeled a "lousy customer" because the clerk has to stay 5 or ten minutes later. I also won't get into a ridiculous argument about buying crap games/getting OCD all up in there either, suffice it to say you're wrong IMO and we agree to disagree, so save the "poor little clerk" rant for someone who cares.

heaven forbid someone equates me with reselling though. I'd be happy to argue all day long about that little accusation.

thanks for the input everyone. stick a fork in this thread, it's done.
 
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