QuestMeMore
CAGiversary!
I have a question regarding gamestop. I had store credit but recently purchased a console that was broken. I tried getting a new console and they keep telling me to go through Microsoft (Xbox One).
Naturally, Microsoft says if I received a broken console - it's up to the people who sold it to refund me within 30 days. Corporate and the store is NOT helping me and I'm ready to take this up with my bank.
My only concern: I have trade-in credit with Gamestop. Can they legally close my account or revoke remainder store credit if I decide to take this up with my bank? I really don't want to have to sue gamestop, but I'm willing to take it to small claims or civil court if they pull something like this after I file a complaint with my bank. I simply lost what trust I had for the corporation
Naturally, Microsoft says if I received a broken console - it's up to the people who sold it to refund me within 30 days. Corporate and the store is NOT helping me and I'm ready to take this up with my bank.
My only concern: I have trade-in credit with Gamestop. Can they legally close my account or revoke remainder store credit if I decide to take this up with my bank? I really don't want to have to sue gamestop, but I'm willing to take it to small claims or civil court if they pull something like this after I file a complaint with my bank. I simply lost what trust I had for the corporation
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