[quote name='rp71284']You know what somebody with balls should do? Buy a "new" game that is gutted, and try returning it in a week for a refund. I wonder what they would say...[/QUOTE]
I tried that a couple of times with the newsed games and they immediately noticed it wasn't sealed and said 'you can only trade this in for credit towards another game, no refunds on open games'.
But after I pressed the issue and had them call the store I bought it from(who verified I bought it open box)they processed the refund promptly and I was on my way.
I'm sure that many who aren't as steadfast and mouthy like me would just shrug and relent and take the used credit.
I don't blame the store employees for having to gut the games, I blame corporate, since that's where the policy comes from.
But since we picky gamers at CAG will never be their primary customer base(aka Joe Football buying every new Madden at MSRP, Suzy Soccermom n her whiny brats, etc)they would never listen to and change the gutting policy unless we bombarded them with thousands of emails to their corporate email addy.
The way it is now, they completely gut the $4.99 and under PS2 games and just chuck the cases and everything for them(or at least they do at some of the GS stores by me). So if they didn't mind spending half a penny per coverart, they could simply print up some artwork for some of the games that might be newer releases, use the old PS2 cases for the printed coverart and forgo gutting games.
But that would cost them some potential profit and they can't do that now, can they?