DcupsOfJustice
CAGiversary!
I've was friends with a guy who worked at Gamestop and he was telling me about employees playing new games, repacking them, and selling them new. I know that this isn't a localized thing since I have seen others mention that here.
To keep this short, I emailed Gamestop this:
"Gamestop allows the selling of games at full retail when they have been played and re-packaged by employees. This is true because I have been told by employees at the local store as well have been told by others around the country that are aware of this. Does said employee not count as a user or is Gamestop knowingly cheating their customers? "
Two days later, I got an answer...kind of.
"Thank you for contacting GameStop.
First, we apologize for your poor experience. We take matters like this very seriously and welcome the opportunity to resolve this ASAP.
We will be more than happy to assist you by email.
To do this, we need your help with a few pieces of information. Once we get this information, we will immediately send this to the local District Manager and you can expect a response within 3 business days.
(Please feel free to copy and paste any information already provided):
Store’s 4 Digit Identification Number (or street address, city, state, zip code):
Date of occurrence:
Employee names (if possible):
Summary of the issue:
Original receipt present (if applicable):
First Name:
Last Name:
Contact Phone Number:
Best Regards,
Tim
Customer Service Agent"
[email protected]
This isn't an answer at all, however (maybe) isn't a way to change things so that perhaps Gamestop will at least slow down on how they take advantage of customers.
So, as many people as we can to file complaints the better.
To keep this short, I emailed Gamestop this:
"Gamestop allows the selling of games at full retail when they have been played and re-packaged by employees. This is true because I have been told by employees at the local store as well have been told by others around the country that are aware of this. Does said employee not count as a user or is Gamestop knowingly cheating their customers? "
Two days later, I got an answer...kind of.
"Thank you for contacting GameStop.
First, we apologize for your poor experience. We take matters like this very seriously and welcome the opportunity to resolve this ASAP.
We will be more than happy to assist you by email.
To do this, we need your help with a few pieces of information. Once we get this information, we will immediately send this to the local District Manager and you can expect a response within 3 business days.
(Please feel free to copy and paste any information already provided):
Store’s 4 Digit Identification Number (or street address, city, state, zip code):
Date of occurrence:
Employee names (if possible):
Summary of the issue:
Original receipt present (if applicable):
First Name:
Last Name:
Contact Phone Number:
Best Regards,
Tim
Customer Service Agent"
[email protected]
This isn't an answer at all, however (maybe) isn't a way to change things so that perhaps Gamestop will at least slow down on how they take advantage of customers.
So, as many people as we can to file complaints the better.
