mrright4you4now
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So I'll start off by saying that I've used gazelle probably 3 dozen times for video game trade ins this year and when I decided to finally buy a new laptop figured the easiest thing to do would be to just go ahead and mail it in to them so I wouldn't have to worry about trying to sell it on ebay or craigslist.
I formated the computer and reinstalled windows so that when they got it the computer would be just like new and when they received it they claimed the cd drive wasnt working. Keep in mind I just formated it and reinstalled windows right before I put it in the box to mail in.
I figured that it was just an error on their end and used the chat with us link to talk to someone. After 10 minutes of him saying that cd drive was broken I asked if there was someone above him that I could contact and he simply stated. We carefully inspected the items and its broken and disconnected me.
Does anyone know an email address for someone higher up in gazelle so I can shoot them an email and let them know that their customer service was a joke and that its unacceptable to just disconnect from people.
I formated the computer and reinstalled windows so that when they got it the computer would be just like new and when they received it they claimed the cd drive wasnt working. Keep in mind I just formated it and reinstalled windows right before I put it in the box to mail in.
I figured that it was just an error on their end and used the chat with us link to talk to someone. After 10 minutes of him saying that cd drive was broken I asked if there was someone above him that I could contact and he simply stated. We carefully inspected the items and its broken and disconnected me.
Does anyone know an email address for someone higher up in gazelle so I can shoot them an email and let them know that their customer service was a joke and that its unacceptable to just disconnect from people.