Ugh, what a nightmare in-store pickup was for this.
Waited at the Columbus Circle NYC Best Buy for an hour to pick this game up on a slow night. The first employee went to get it and never returned, another employee helped me, took 20 minutes and said he couldn't find it, calls the video game section to get me a copy off the shelf, 45 minutes later still haven't gotten it and the blue shirts are pretending I'm invisible until I ask the second employee that was helping me where the hell my game is, he goes down stairs picks one off the shelf and gives it to me...Like this couldn't have been done an hour ago...
edit: there were also two other guys waiting over an hour for their pick ups as well. One guy who just moved here from Italy had come in earlier in the day for a TV pickup he ordered three days before hand was told that it would be ready later in the day, for whatever reason. He comes back again (one spot head of me in line) and is told he had to wait again and that it would be pretty quick...he ended up staying there longer than I did. The other customer arrived about 20 minutes after I did and also stayed longer than I waiting for an iPad smart cover.
Now granted I got to meet two fairly nice guys, talked about Europe, and bonded over how much we despised Best Buy, but I can think of some other ways to meet new people.
edit2: also the music is horrible, and loud