[quote name='SGRX']I stopped selling on eBay after my last negative experience. A buyer received a $600 item that he had purchased from me - listing was accurate, pictures were accurate, I shipped as stated in the listing within 1 business day of payment receipt, UPS insured/adult signature confirmation.
He received the item and as soon as he was able to, filed a claim stating that it was not the item indicated in the listing. I offered a refund provided he returned the item, hoping it was buyer's remorse instead of a scam attempt, which Paypal accepted and held the funds pending the return. He sent back a 5lb bag of sugar in the original box to keep the weight even with the original shipment. The package was sent to the UPS store address I used for business at the time, and I had it opened there by the staff in case it turned out to be fraud. I took their names and filed a police report. The police contacted Paypal, gave me a report number, and I faxed in all the relevant documentation.
The decision was ultimately reversed and the money put back in my account, after which he left negative feedback that eBay would do nothing about, even though I had proof that the buyer committed felony fraud, witnesses with signed statements and a police report backing it up. I'm also pretty certain that if it hadn't been late on a Friday when the package arrived, he would have had time to clear the funds out of his account, Paypal would have been unable to reclaim the funds, and I would have been
ed. He contacted Paypal basically the instant the tracking indicated delivery asking for his refund to be released.
I've sold a lot of different items on eBay over the last 10 years or so, but that was the point that I decided to cut my losses since they really just don't care if you get ripped off as a seller.[/QUOTE]
Do you care to share his eBay ID so we can add him to a blocked buyer list?