I am very sorry. I didn't see any damage to the outside, especially not any scratches on the case.
I never took the artbook or anything out of the case after I bought it. I made sure the disc was in there securely, but I trusted that it was in good shape since I never used it. I didn't think to check the disc.
I checked the case, and there were no scratches when I looked at it, and I never saw a dent either.
I can refund you the money if you want me to and want to send it back.
Re: the art book: I never looked at it, so it is how it was when I purchased it new at the store. I never opened that side of the case other than to make sure the disc was safely in place.