You're right, I'm such a moron! I should email Amazon.com, too, and expect a personal answer to my bullshit query, despite the fact that their store recieves the load of email that can not possibly be answered in a day, usually in association with product problems, wrong information and misrepresentation of products that could land them in legal trouble... You know, stuff that's kind of important to them.
Moron or not, I do know that Amazon is the kind of asshole organization that wouldn't publish their toll free customer support number on their website. If you want to ask them "to their face" and post back, I'm more than eager to hear what they will tell you: 1-800-201-7575. Source: Wikipedia's article that mentions a shitload of controversies of Amazon's mis-practices, yet has nothing to say about their Top Sellers list. I tested the number before posting, and make sure to press "7" for "all other inquiries."