Yes, the title is a spoof..they didnt ruin my weekend but theyre trying to f' me.
I called on dec 23rd to see what radio deals they had to offer me because the radio I use for the truck at work broke...well, the antenna broke and what it would take to buy another, I was better off just buying a new radio because the one I was using was old etc etc...
They had a decent deal but I wanted to look into the radio they were offering etc etc and weigh my options.
I call back today to see if they still have the radio in question, I told them I need to replace a radio and they asked which one of the three I wanted to replace. That caught my attn because I only have 2. Turns out a radio I canceled in June, didnt get canceled and I was being billed for it the whole time.
They even said I called in and canceled it but according to them, I didnt "follow up"...Needless to say I told them to look at my acct and look at how many times Ive canceled a radio etc...which was 4, and I had never had a problem till now so how is it they figure its my fault..
The guy I was talking to originally told me that to deal with that, Id have to "fight an uphill battle with my credit card company". I asked for a supervisor.
The guy I got told me that the best he could do was meet me half way, and offer to knock that in half. I told the guy that I wouldnt accept that and if they didnt take care of the whole thing, I was prepared to cancel both radios and never come back. They called my bluff and I canceled.
The part that pisses me off is that theyre willing to dick me over like that, and offer half back and not the rest because the guy would get in trouble if he did and I asked him if they were willing to lose a long standing customer over something that wasnt my fault etc etc and they said yes.
I know fighting charges with the cc company is gonna be a bitch so thats my next step......
I called on dec 23rd to see what radio deals they had to offer me because the radio I use for the truck at work broke...well, the antenna broke and what it would take to buy another, I was better off just buying a new radio because the one I was using was old etc etc...
They had a decent deal but I wanted to look into the radio they were offering etc etc and weigh my options.
I call back today to see if they still have the radio in question, I told them I need to replace a radio and they asked which one of the three I wanted to replace. That caught my attn because I only have 2. Turns out a radio I canceled in June, didnt get canceled and I was being billed for it the whole time.
They even said I called in and canceled it but according to them, I didnt "follow up"...Needless to say I told them to look at my acct and look at how many times Ive canceled a radio etc...which was 4, and I had never had a problem till now so how is it they figure its my fault..
The guy I was talking to originally told me that to deal with that, Id have to "fight an uphill battle with my credit card company". I asked for a supervisor.
The guy I got told me that the best he could do was meet me half way, and offer to knock that in half. I told the guy that I wouldnt accept that and if they didnt take care of the whole thing, I was prepared to cancel both radios and never come back. They called my bluff and I canceled.
The part that pisses me off is that theyre willing to dick me over like that, and offer half back and not the rest because the guy would get in trouble if he did and I asked him if they were willing to lose a long standing customer over something that wasnt my fault etc etc and they said yes.
I know fighting charges with the cc company is gonna be a bitch so thats my next step......