Is Deep Discount a reliable site?

I've heard they used to be really good, but they aren't so great these days. Trying to order from them is a major headache, and most of the time for super sale items, they usually cancel your items several weeks after you order. But every once in a while, they do pull through, but you have to make sure you stay a little persistent in checking the status of your order (I recommend contacting them directly on their official Facebook page for your order status instead of their "Contact Us" email).
 
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