[quote name='Renaissance 2K']To be fair, the forums would also vote in favor of a number of things that would be very terrible ideas, like being able to exchange your points for gift cards, trade tokens, or new games (on a more extended basis than the Goozex Exchange).[/QUOTE]
Like anything tumbler comes up with. Osnap.
Doesn't hurt that goozex doesn't really advertise at all, its all word of mouth. And as of late, word of mouth is hurting them. On average you see at least 5 to 7 threads a week concerning something that the customer service ignored or messed up on, usually new people. They rely too much on mods on the forum, which are suppose to mod the forum, not be volunteer CS reps. And even with mods helping, the wait time is 2 weeks or more usually. Its not unusual to see people posting threads stating they've had disputes going on for 2 months or more.
I've tried to get people to join goozex, but you really can't get people interested by stating 2 dollar trades, lousy support, lack of features, no recourse if you get less than you ordered, lack of inventory, etc. Even when the site was booming, most of my friends said they didn't want to tie up points in a queue like that though, so to each their own.