Okay, so, previous to this last update, I was able to sign on fine, play games fine, and have the occassional issue with Netflix. Now, because of the update, I had crazy amounts of issues getting logged on, and the new Netflix app prevents me from being able to watch movies at all. I cannot solely blame the update, because I think it may be some issue with my hardware.
First off, the issue I'm getting is that when I click on a movie or show, my TV seems to almost turn off and turn back on and detect play settings, and with that, it gets into this little funk of having to repeat this process making anything you watch unwatchable. It used to just flip back and forth, but I was able to hit B and go back to the show description screen where I could play the show again. Typically, if it didn't work the first time, it would work the second time. Now, however, the process is different and it just gives me an error screen after the first time, which leads me to a black screen where I have to hit B a second time, and it doesn't work at all.
After all of that, up pops an error screen that reads:
"We're unable to play video on this device due to an output protection error. Please check your display settings and try again. (code: R8157-6032)." I have googled this code and only got a website with some guy in Brazil asking the same question. I tried to navigate Xbox Support's forum and website, btu I keep getting runtime errors now and it won't let me navigate anywhere.
So, here's the setup I have, and I'm thinking it may be connected to that, unless someone has another idea? My Xbox is connected through my Panasonic surround system via HDMI cable. My Panasonic surround system is connected to my Samsung 46" HDTV. I also have my cable box going into the surround and into the tv.
Now, keeping in mind that I'm technology stupid, I have no idea what I'm doing in the settings to know what to change anyway. I'm more than happy to provide details if asked, but that's about all I know offhand.
First off, the issue I'm getting is that when I click on a movie or show, my TV seems to almost turn off and turn back on and detect play settings, and with that, it gets into this little funk of having to repeat this process making anything you watch unwatchable. It used to just flip back and forth, but I was able to hit B and go back to the show description screen where I could play the show again. Typically, if it didn't work the first time, it would work the second time. Now, however, the process is different and it just gives me an error screen after the first time, which leads me to a black screen where I have to hit B a second time, and it doesn't work at all.
After all of that, up pops an error screen that reads:
"We're unable to play video on this device due to an output protection error. Please check your display settings and try again. (code: R8157-6032)." I have googled this code and only got a website with some guy in Brazil asking the same question. I tried to navigate Xbox Support's forum and website, btu I keep getting runtime errors now and it won't let me navigate anywhere.
So, here's the setup I have, and I'm thinking it may be connected to that, unless someone has another idea? My Xbox is connected through my Panasonic surround system via HDMI cable. My Panasonic surround system is connected to my Samsung 46" HDTV. I also have my cable box going into the surround and into the tv.
Now, keeping in mind that I'm technology stupid, I have no idea what I'm doing in the settings to know what to change anyway. I'm more than happy to provide details if asked, but that's about all I know offhand.
