K-Mart Gamer coupon not honored

kplegendzx

CAG Veteran
Sorry in advance if I'm posting in the wrong section guys.

Could someone here help me out?

I've been having a series of problems regarding gaming coupons at K-Mart. First I bought two copies of Dark Souls on different dates during the promotion and got two $20 coupons. When I bought the second copy, I told the cashier that I already had a coupon with the same code and asked if that would be a problem. The cashier told me I would be able to stack the coupons on my next game.

When I went to go buy Uncharted 3 a few weeks later, the cashier told me that the coupons can't be stacked. I explained, but they told me there was nothing they can do and that I would have to use the coupon on a different game. I felt lied to, but it wasn't a big deal; I'll buy something else with it I thought.

Saturday I went to another K-Mart and went to buy MW3 and Assassin's Creed for the BOGO 50% deal. When I presented them the coupon, they said it was already used on my account. Again, when I explained my situation, they told me that I would have to call "Shop Your Way Rewards" number and talk to them about it. When I called, they told me that I had to talk to the manager from where I bought Dark Souls.

I will go talk to them Tomorrow, but my past month with K-Mart has left a very bad taste in my mouth. The gamer deals have been awesome, but if the deals aren't honored, what's the use?
 
Thanks mrx001! I've repeatedly tried to resolve this with my local K-Mart's manager and she has been giving me nothing but attitude, but I've gotten an email from SHC-Gamer saying that they'll send me a gift card, so I can't complain. I'm a happy gamer again.
 
Two coupons from the same game promotion will not stack together so the first time they won't work together but the second time I dont know why the coupon did not go through.
 
bread's done
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