The amount of LRG bashing is insane and I think it's unjustified. Thanks to them, the Vita lived a much longer life than Sony cared to give it. Also, there are tons of quality releases on the Switch. When it comes to these FOMO video game publishers, LRG provides the most quality games without a doubt.
As others have said, the biggest complaint is shipping speed and really this came about when they changed their business model to open preorders (which I think is largely preferred to their old model where you better buy the game in less than a minute or it sells out). If you don't have patience and you don't want to wait a year to get your game(s), then don't buy them. It's as simple as that. All of these games can be bought digitally so if you want to play the game ASAP and you loathe LRG for whatever reason, then just buy it digitally and don't buy the physical game. At the end of the day, almost all of us are buying here to preserve the physical form.
However, myself (and most likely a large amount of other gamers) will continue buying their games because we can endure the wait and probably already have a pretty insane backlog to get through anyways. I come to this thread from time to time to get updates on their releases and it baffles me how every page is littered with posts whining about shipping speeds and saying how awful the company is. Their slow shipping speed isn't anything new and it's not going to change anytime soon. So either buy the game knowing you will have to wait a long time or don't buy the game - it's as simple as that. But stop comparing them to trash companies like Gamestop (a company where you have to take a gamble buying online if you're actually getting a complete copy of the game or a new copy of the game).