Major Bad News for Rhino Shoppers - Rhino Bought by GameStop

[quote name='mtxbass1']Most of them are, except one or two. I think they fired that assclown manager though. I've never seen him in there since the incident.[/QUOTE]

Incident? Do tell. And which one was it? I've seen at least two different people who I thought was the manager over the last year.

They don't currently have a SM, and the two guys there were so pissed about the takeover last night. Shame once it changes over I'll have even less of a reason to go there.
 
There's one thing I take solace from in this whole episode:


All those crap games the EB/GS beancounters thought they were selling are all now back in their inventory, and aren't going anywhere now.

Bwahahahahahahahaha.
 
[quote name='kjauburn']Yeah the employees are going to jump ship once gamestop benefits/pay is put into place. Plus you know they won't be allowed to test out the games all day like the do now. A few people have told me the best thing about working there is the ability to "check out" games from the store overnight, but they might have ended this awhile back...[/quote]
They still do that, though even more lenient than you think. Employees could borrow out games that were used, out for at least 30 days and keep them for a week to play. It was awesome. I worked there for two years, before, during and after the Blockbuster acquisition. The whole borrow out thing saved me so much money it's insane.

They haven't said so yet, but I have a feeling most of my buddies still working in our Rhinos (I live in Gainesville, FL, by the way, where it all began) are ditching the store, even though I think both locations are staying open. I don't blame them.

What upsets me more than anything, though, is how Rhino HQ was dissolved virtually overnight. The warehouse guys: gone. Marketing: gone. They're awesome people, and I think this is just such a horrible way of "thanking" them for years and years of blood, sweat and tears poured into what began as their own company, and they could do nothing but watch as it was slowly and inorexibly stripped out from underneath them. I should ask if they at least got a hefty severance package.

I will never shop at an EB or GS as long as I live. Burn in hell you capitalist pigs.
 
[quote name='KungFuOpera']
What upsets me more than anything, though, is how Rhino HQ was dissolved virtually overnight. The warehouse guys: gone. Marketing: gone. They're awesome people, and I think this is just such a horrible way of "thanking" them for years and years of blood, sweat and tears poured into what began as their own company, and they could do nothing but watch as it was slowly and inorexibly stripped out from underneath them. I should ask if they at least got a hefty severance package.

I will never shop at an EB or GS as long as I live. Burn in hell you capitalist pigs.[/quote]You should probably blame Blockbuster for that. It's not as if GameStop forced them to sell Rhino yesterday, giving zero notice to anyone.
 
[quote name='botticus']You should probably blame Blockbuster for that. It's not as if GameStop forced them to sell Rhino yesterday, giving zero notice to anyone.[/quote]

This is true. I supposed it's a good thing I started boycotting Blockbuster years ago, eh?

We were all terrified when the BB buyout happened because we though exactly that, "what does Blockbuster know about video game stores???", but everything seemed to be running pretty much as it was before. And Karen, the BB-appointed president is a super nice lady and did her best to make the transfer as smooth as possible. Heck, it coasted for what, 2.5 years like that?

I just totally didn't see this coming. Not so suddenly. Though now that I think on it more, I'm really not surprised in the least that ol' BB got in over it's head and opted to dump it.

Still makes me mad and probably a bit too emotional, though...
 
To all of the CAGers in the SE USA - my heart goes out to you.

When Gamestop swallowed up all of the Funcoland locations in Minnesota and the Midwest, I was truly pissed and sad. And after the EB Games gluttony, I am still seriously fucking mad. GS completely sucks balls - their sales suck, their online used game sales suck, their stores are rank (kinda like Kmarts), I could go on and on.
Is this the price we have to pay now that video gaming is so "mainstream"? Is it because gaming is not a small venture but a multibillion dollar, cutthroat industry? So be it...just expect the worse. Just like the Mom and Pop video stores and record / DVD outlets that disappeared, there is no reason to question that small gaming chains will NOT survive.
Now we have the department stores, the Best Buy "devils", and Gamestop. Welcome to the New World Order...Long live corporate hegemony!
 
Changes have already started to occur. All stores received a memo last night instructing them to take all "Rhino Dollar" cards and place them back in their boxes, then tape them up and keep them under the counter. After a quick sync of the computers, they were instructed not to use Rhino Dollar cards again, but from now on, simply use the paper receipts they had used before the change.
 
Another reason why I don't shop there any longer is because I kept getting 'New' games that were unsealed. I don't mind getting them like that once in a while, but after the 5th time in a row getting a new game like that, I got fed-up with and decided I was never buying anything from them again.

The reason why the new games are unsealed is because there needs to be one "display" on the store floor. So one game is gutted and the case put on the store floor. When you buy the last copy of a game, you get the gutted, "unsealed" copy. Your copy is still new.
 
[quote name='AnonymousRGE']Your copy is still new.[/QUOTE]

No, it's 'opened.' And opened games can't get returned. I know everyone is supposed to use the stickers, but not all stores do. You've handled the physical disc.

New - 8. Fresh and unused.

It's been used. It's been taken out of it's case. We've already discussed the benefits and drawbacks to their practices long before you ever thought about signing up. Every arguement in Gamestop's favor has been rebuked.
 
I'll have to admit that this happens at Rhino, too. Aside from the one display copy (which must be opened, there's no two ways about this), if a customer exchanges a new game within the 7 day window, it's placed back on the shelf as new. Yes, it's been handled. Yes, it's most likely seen the inside of a console. When it's returned by the first owner, we always investigated the disk, case and manuals to make sure it was still in mint condition. Any flaw whatsoever, that includes even bending the front page of the manual, meant that we could not exchange it back as new (though we'd be happy to do so as used, usually $10 less). Whether the other stores were as strict, though, I can't say. We also warned customers when they bought the games to keep them in mint condition if they thought they wanted to exachange it, so we never really had anyone argue the point.

It might sound crappy, especially to the hardcore game afficionados (of which I am one) but it was a small price to pay to allow the whole exchange thing in the first place. And if asked nicely, we would have been happy to either hunt down a sealed one, or pull one aside for you when more come in.

Honestly, the ratio of people who complained about buying an opened "new" game versus the people who complimented the exchange policy was like 1:100.

But GS has no real excuse. There were also other things about GS's methods that we hated, especially all their damn stickers. God how I hate their stickers! I got pretty good at removing them, though.
 
[quote name='CocheseUGA']No, it's 'opened.' And opened games can't get returned. I know everyone is supposed to use the stickers, but not all stores do. You've handled the physical disc.

New - 8. Fresh and unused.

It's been used. It's been taken out of it's case. We've already discussed the benefits and drawbacks to their practices long before you ever thought about signing up. Every arguement in Gamestop's favor has been rebuked.[/quote] I was by no means defending GameStop, but Rhino Games--which, as KungFuOpera pointed out--does accept games that have been opened as new if returned in the last seven days--even the copies that they have gutted for display.
 
Haha Rhino Gainesville employees represent.

Im a current employee at one of the Gainesville Rhino's and am also pretty sad to see all of this going down. I unfortunatley have bills to pay and wont be leaving or walking out, but its going to be hard to work for "the enemy". It really did suck that a lot of good people are out of work due to this. I enjoyed working for our HQ guys as they always asked for input from us on what customers wanted, what was hot and selling, where peoples interest lie, etc. It really was a gamestore for the true gamer.

That and I want to say Rhino was one of the last bastions for old school gaming. It was always kind of cool to see all of that retro stuff come in, and even cooler to see people still get excited to play and see the older stuff. I havent heard word yet on whether a clearance is coming or if Gamestop is going to throw all of it in a pile and burn it or what.
 
[quote name='suko_32']Any news about the incentive to convert Rhinos Credit to GS?

Edit: Jayce, which Rhinos do you work at?[/QUOTE]

The best one :p

Archer -

The 25% thing on credit holds true as of last night when I worked. If I hear anything different ill post a heads up.
 
Wait-- you had sticker spray?!? Hell, I just worked on it for a while with my fingernails. Even then I had to throw out at least a fifth of the cases. I counted eight (8!) different stickers on the cover of a game once. We could barely make out what the title was. So absurd.
 
[quote name='Jayce']The best one :p

Archer -

The 25% thing on credit holds true as of last night when I worked. If I hear anything different ill post a heads up.[/QUOTE]

Then I have probably seen you a few times :)
 
[quote name='KungFuOpera']Wait-- you had sticker spray?!? Hell, I just worked on it for a while with my fingernails. Even then I had to throw out at least a fifth of the cases. I counted eight (8!) different stickers on the cover of a game once. We could barely make out what the title was. So absurd.[/quote] It was this terribly sticky spray that got all over the place. I had to wipe down the counters like mad in order to get it off if it dripped off of the case.

Sometimes, the stickers were on so bad, I just had to get an entirely new case. One thing I'm totally not looking forward to after the change... those stickers.

If you use the heat gun, sometimes that'll take stickers off--SOMETIMES.
 
[quote name='KungFuOpera']Wait-- you had sticker spray?!? Hell, I just worked on it for a while with my fingernails. Even then I had to throw out at least a fifth of the cases. I counted eight (8!) different stickers on the cover of a game once. We could barely make out what the title was. So absurd.[/QUOTE]

You noobs must not have known about the wonders of heatgunning + Goo- B- Gone , : P
 
[quote name='Roufuss']So, if corporate is gone, I bet "Heather" won't be sending out my gift card then :([/quote]
That's worth wondering. Are we going to get gift cards from the various contests held earlier this year? How long do we have to cash in our Rhino Dollars? I'd better find all of mine now.
 
[quote name='AnonymousRGE']I was by no means defending GameStop, but Rhino Games--which, as KungFuOpera pointed out--does accept games that have been opened as new if returned in the last seven days--even the copies that they have gutted for display.[/QUOTE]

I've never gotten a game from them that was new that wasn't still factory sealed. I can say exactly the opposite about GS. I also never had to ask about manuals, all the used games I bought were perfect.
 
[quote name='Jayce']You noobs must not have known about the wonders of heatgunning + Goo- B- Gone , : P[/quote]

Pish posh, that Goo-B-Gone just got everywhere and never worked, even after soaking the cases in it for hours. My mad label removing skillz were legendary and I needed nothing more than a long thumbnail and time. ;)

Oh, and once the conversion's done, Derek is screwed! Jayce, you should know who I'm talking about.
 
[quote name='CocheseUGA']I've never gotten a game from them that was new that wasn't still factory sealed. I can say exactly the opposite about GS. I also never had to ask about manuals, all the used games I bought were perfect.[/quote] Generally, it's the last copy of a game that isn't sealed. We give out the factory-sealed copies first and the last person to buy the game gets the gutted copy. I don't mind shrink-wrapping if they request a sealed copy, but as a video game fan, I understand (and sympathize!) with the need for a factory-sealed copy of your favorite game.
 
[quote name='Roufuss']So, if corporate is gone, I bet "Heather" won't be sending out my gift card then :([/QUOTE]

Chances are 'no' seeing that Heather and everyone else in our HQ are likely now out of a job. : /

What were you recieving it for?
 
[quote name='KungFuOpera']
Oh, and once the conversion's done, Derek is screwed! Jayce, you should know who I'm talking about.[/QUOTE]


LOL - my roommate is an ex- Rhino employee and we were just talking about that guy. Just couldnt remember his name. Derek will indeed be unhappy about this turn of events. Still though 25% of $1000 dollars in Rhino credit should make him a little happier with the situation.
 
[quote name='AnonymousRGE']Generally,[/QUOTE]

And there's where it all goes down the shitter for me. I've never received a new game from GS that they didn't start to hunt down the paper sleeve. I put up with it until about a year ago, but refuse it now. They'll usually pop back up with a sealed copy 'out of nowhere.' And it's not just one location, it's at least 5 I've been to in three states. So you'll excuse me if I look more highly upon the former Rhino than I do their new parent company, as I never had a problem with them.

Now, unfortunately, it's kinda hard to boycott EB/GS when they are the only game around. Internet is nice, but doesn't solve all problems.
 
[quote name='CocheseUGA']So you'll excuse me if I look more highly upon the former Rhino than I do their new parent company, as I never had a problem with them.[/quote] Er, I wasn't defending EB at all. I actually work at a Rhino (or did, until we were bought out...), so I was defending them--not EB.

RGE = Rhino Game Employee
 
Well, I just got back from getting over $200 in credit, just so GS has to give me 50 bucks due to the 25% conversion promotion.

INFO ON OLD-SCHOOL MERCHANDISE:

GS will be ending trade-ins on everything from PS1 down. They will keep the buy2get1 promotion and move through existing stock till everything is gone.


And Goo-B-Gone sucked. I always just saved 5 minutes of annoyance and got a new case. Wasteful? Maybe. But faster and easier :)


My favorite uses of the heatgun that I have observed:
Heating up food
Lighting a cigarette
Drying off pants
Shrinkwrapping someone's head

I also had someone shrinkwrap the heatgun. I still can't figure out how he did it. Cord and all.
 
[quote name='Jayce']Chances are 'no' seeing that Heather and everyone else in our HQ are likely now out of a job. : /

What were you recieving it for?[/QUOTE]

The local store and I had issues, so I wrote corporate, and they offered me a gift card to make it up to me.

They asked for my info and I gave it to them pretty much the day before this happened.
 
[quote name='CocheseUGA']And there's where it all goes down the shitter for me. I've never received a new game from GS that they didn't start to hunt down the paper sleeve. I put up with it until about a year ago, but refuse it now. They'll usually pop back up with a sealed copy 'out of nowhere.' And it's not just one location, it's at least 5 I've been to in three states. So you'll excuse me if I look more highly upon the former Rhino than I do their new parent company, as I never had a problem with them.

Now, unfortunately, it's kinda hard to boycott EB/GS when they are the only game around. Internet is nice, but doesn't solve all problems.[/quote]

Yay! Another convert! Go Rhino go!

And I think you hit the nail on the head. Rhino employees were in no way ever encouraged to do underhanded things like selling opened copies first or push annoying products that the customer clearly has no interest in. It was a great environment for both customer and employee and we had so many regulars I didn't know most of their names (though they knew mine from the name tag).

GS/EB, however, does encourage annoying sales tactics. I've been victimized by them every time I'm dragged to a storefront by a friend.

I could bash GS all day. I really could.
 
[quote name='Roufuss']The local store and I had issues, so I wrote corporate, and they offered me a gift card to make it up to me.

They asked for my info and I gave it to them pretty much the day before this happened.[/QUOTE]

That sucks man. If I see them or any of the HQ people in our store this week or next , ill float the question their way and see whats up though.
 
Wow Sorry to hear this guys. I have personally never been to a Rhino store but from everybodys rants it seems like it was a great store. Just goes to show how GS is affarid of competiton that starts to build up quickly. There is a GS in the mall by me which is around 2 mins from my house. But yet i still make the trip to Game Crazy which is around half hour just because the people there are nice and dont really make fun of you if you ask them a dumb question or ask about a game. I love the Game Crazy store alot and i would probably even Travel a hour to get to one instead of a GS. Hopefully this rumor is false for you guys that love Rhino. But if it is im sorry indeed.
 
[quote name='KungFuOpera']And I think you hit the nail on the head. Rhino employees were in no way ever encouraged to do underhanded things like selling opened copies first or push annoying products that the customer clearly has no interest in. It was a great environment for both customer and employee and we had so many regulars I didn't know most of their names (though they knew mine from the name tag).[/quote]
Exactly! If I didn't like a game, I could say that I didn't like it. If I could recommend a product that was better than the one the customer was interested in, I could offer them that instead. It wasn't about pushing the products the company wanted you to sell--it was about helping the customer find a product that they would genuinely meet their needs, at the lowest price possible.

My primary concern is that I'll be forced to push products the customer really doesn't need just to keep my job. Let's hope this transition isn't as quick as some people seem to think it might be...
 
[quote name='Jayce']That sucks man. If I see them or any of the HQ people in our store this week or next , ill float the question their way and see whats up though.[/QUOTE]

Thanks a ton, that's an awesome thing for you to do.

I'm not really stressing out about it, I just don't want to make the 45 minute drive to Rhino to spend the credit I have, only to get this in the mail and have to go back a second time, you know what I mean?

What sucks is I had some old school systems and some more next gen games I was probably going to dump there next week, but I'll be damned if I do it now since Gamestop is swallowing them.
 
[quote name='AnonymousRGE']Exactly! If I didn't like a game, I could say that I didn't like it. If I could recommend a product that was better than the one the customer was interested in, I could offer them that instead. It wasn't about pushing the products the company wanted you to sell--it was about helping the customer find a product that they would genuinely meet their needs, at the lowest price possible.

My primary concern is that I'll be forced to push products the customer really doesn't need just to keep my job. Let's hope this transition isn't as quick as some people seem to think it might be...[/QUOTE]

The honesty thing was a big deal for me. I loved telling a customer a game sucked. The look on their faces was priceless as they never expect you to tell the truth. Im going to just maintain my integrity, and if I get laid off for it then, well, I guess me and EB wont be a good match.
 
I have to ask, are the HQ guys getting to run Rhino for this last week and a half or are they being pushed out the door?

If you can't tell, that's the part that steams me the most. I worked in the distribution center for a few months and got to know nearly all of HQ even better than I had while at the store and they're honestly the best group of people I've ever had the pleasure of working with. So if it sounds like I'm taking the acquisition personally, well, I am.
 
[quote name='KungFuOpera']I have to ask, are the HQ guys getting to run Rhino for this last week and a half or are they being pushed out the door?

If you can't tell, that's the part that steams me the most. I worked in the distribution center for a few months and got to know nearly all of HQ even better than I had while at the store and they're honestly the best group of people I've ever had the pleasure of working with. So if it sounds like I'm taking the acquisition personally, well, I am.[/QUOTE]

Not 100% sure man. I hear that they already left a farewell message to Rhino Employees on the RGO, so Im thinking they got the boot.
 
[quote name='PyroGamer']It's tough seeing competition go down.[/QUOTE]

It's even tougher when the competition was leaps and bounds above what's swallowing them up.
 
Checked at one of the local Rhino's up in Jacksonville. The employee didn't know anything about it, but it still wasn't enough to keep me from dumping the last of my games for Metal Slug Collection.
 
I went to GS today to see a friend and get a few games for the trade 2 get 1 and as soon as i walked in the door he asked if i heard about rhino.

If any CAGs wanna goto the store in Marerro,LA im in.
 
A sad message from a friend who's a store manager in another state.

ha, i know, no more 2 for 1's. As far as I go, I'm quitting, Ive worked for big corps. and i'm not about to do GameStop....and old school games will be gone eventually

Great. Fantastic.

fuck.
 
Wait wait.. does this mean massive clearances on older games? Because my Rhino has a shit ton of rare games. A TON. Kinda like when they clearanced out all those old XB games to $4.50 or less, picked up things like Metal Slug 4 & 5, Darkwatch, etc for $4.50 or less.. ooh, I hope.

Man, GS is like the EA of game stores
 
[quote name='CheapyD']It's official:
http://biz.yahoo.com/prnews/070105/daf017.html?.v=84

CAG maintains its 100% truthfulness status for "rumors" posted on the front page.[/quote]

Yeah and I heading out tomorrow to hit some stores for some clearance games to trade in on the 2 for 1 one final time. Figure I might as well grab as many as I can...

Added another tombstone next to software etc., babbages, funcoland, etc...
 
bread's done
Back
Top