BSOD's & wouldn't load in safe mode, even when restored to earlier points. it came w/ NO software, or OS, and windows 7, and office 2010, plus less than 10 d/l programs were all i had on it, so i was baffled that it did this. plus, it's only a few months old. oldschool ran me through a few things off the disc, and had already looked up an error message, so he narrowed it down to the graphics card (of which mine is in the motherboard) drivers, or card itself, and after a few restarts & answering questions, he had it up & running.
i didn't realize how much this pc can take away from me, if damaged. i was gonna call tech support today, but they would want to blame it on software, as it has a 1 year warranty, so oldschool was going to arm me with info, but fixed it altogether. i owe him many thanks.