Microsoft: "It's almost over. Sony is almost finished."

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Xbox tries to get its 'Halo' back

By Ina Fried
http://www.news.com/Xbox-tries-to-ge...3-6209063.html

Story last modified Thu Sep 20 08:38:52 PDT 2007


With next week's release of Halo 3, gamers will get their chance to see just what happens to Master Chief at the end of the trilogy.
For Microsoft, it's a golden opportunity to get some positive mojo for the Xbox 360 after a summer's worth of headlines centered around quality problems that forced the company to extend the console's warranty and take a $1 billion charge.

"This is the kind of attention that we'd prefer," said Shane Kim, general manager for Microsoft's game studios.

There is little doubt the game, which goes on sale at midnight on Tuesday, will be a blockbuster release. Brokerage Wedbush Morgan predicts that Microsoft could sell 3 million copies in the product's first 12 days. The 2004 release of Halo 2 brought in $125 million in its first day, a then-record, Kim said. That's a far cry from the kind of revenue that Windows or Office generates in a quarter, but it's still some serious cash.

"Halo is one of those 'sure thing' releases for the industry," said Anita Frazier, a video game analyst at NPD Group. Microsoft has already sold out of an ultra high-end "legendary edition" that includes a Spartan helmet.

But the real question is what the broader impact of Halo will be, particularly on sales of the Xbox 360. Kim said he has talked with retailers, some of whom expect 30 percent of early Halo 3 purchasers to also take home an Xbox 360.

"We're pretty convinced that a lot of Xbox 360s are going to get sold along with copies of Halo 3," Kim said.

Wedbush Morgan predicts that, spurred by Halo, Microsoft might sell 400,000 consoles for September, the most it would have sold in any non-holiday month since its launch.

Microsoft, already outpacing Sony's PlayStation 3, hopes it can declare victory over its archrival after this holiday season. "We have a great opportunity to push them to the brink in terms of finishing behind us in this generation," Kim said.

This holiday season is seen as a critical one, with Microsoft, Sony and Nintendo all at full production.


The wild card has been the success of Nintendo's Wii, which has been outselling both rivals by a considerable margin in recent months.

Kim acknowledges Microsoft needs to become better at attracting the casual gamers who have been drawn to the Wii with its easy-to-pick-up games and intuitive motion-sensitive controller.

"We have to compete for that customer," Kim said. "There's no question about it."

While Kim didn't offer any specific plans, he said that the company doesn't plan to wait to lure some of those casual gamers over to Xbox. "That's a 'this generation' thing and not a 'next-generation' thing."

The release of Halo 3 will be a key test, though, for just how much confidence Microsoft has managed to restore with its warranty extension.

Kim said Microsoft hopes its problems are behind it.

"From everything we can tell we have been able to remove a lot of concerns and doubts in people's minds," he said.

"Halo is one of those 'sure thing' releases for the industry."
--Anita Frazier, analyst, NPD Group Some consumers are still griping, however. One reader recently wrote in to CNET News.com earlier this month, upset that Microsoft said his Xbox's hardware problems were not covered by its warranty extension program.

Even with Halo 3's release imminent, he said, "I am seriously considering tossing this and the games and going with a different console."

Alyson Craghead, part of a group of female professional gamers known as the Frag Dolls and a Halo expert, can't wait to get her hands on Halo 3.

She took part in the beta test earlier this year. "I'm curious to see how the story ends," Craghead said. "Bungie (the Microsoft game studio behind Halo) is just so good at telling the story."

Craghead was a diehard Quake player until a friend convinced her to give Halo a try four years ago. For a while last year she was working eight hours, playing Halo 2 for eight hours and then sleeping.

She really liked the ability to play the game with others over the Internet through Xbox Live, but grew somewhat frustrated with the level of cheating. "Over the past six months to a year, there have been so many cheaters and modders," Craghead said. "It's not as fun as it was right off."

Craghead's professional game playing duties (spending 40 to 60 hours a week playing Rainbow Six Vegas) have also cut into her Halo time, but she plans to reconnect with Master Chief once the new Halo debuts.

"I will make time for Halo 3," she said.

It's that kind of enthusiasm that Microsoft is hoping will be contagious and eventually spread beyond Halo and even the Xbox.

"It's important to add that hipness and coolness to Microsoft, the brand," Kim said.

Microsoft is also working to extend the Halo franchise. Although Halo 3 is definitely the last in the trilogy, the company has two Halo-related games in the works.

One, Halo Wars, is an action-strategy title due out early next year from Ensemble Studios, another game studio within Microsoft's game division.

Microsoft is being stingy with details on the other venture, which it says is a new interactive series to be set "in the Halo universe."

What it won't be, is a Halo 4. "Halo 3 really is the end of the trilogy," Kim said. "Master Chief will finish that fight."

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Filmmaker Peter Jackson was due to help create a Halo movie, announced back in 2005, but plans were shelved a year later. Kim said it is still likely that Halo will make it to the big screen.

"I remain convinced that a great Halo movie will be made sometime in the near future," Kim said, but didn't reveal any new details on how that might happen. "We continue to be in active discussions with our friends and potential partners in Hollywood."

Microsoft also has done some product tie-ins, including Halo 3-themed Xbox 360s and Zunes.

Halo remains largely a console story. However, the company did release a Windows Vista version of Halo 2 earlier this year.

"That's done OK," Kim said, but added, "We don't have any announced plans to bring Halo 3 to any additional platforms."



I think that's pushing it a bit. Halo 3 is effectively blowing MS' load this gen. Not that they won't have other top sellers, but the only thing that will match Halo 3 is Halo 4. No Xmas season to follow will be as easy to win as this one.

The part about this being a full on season for all 3 companies isn't necessarily true either. Sony has triple A titles coming out, but I think next winter should be much stronger for them. It's no question they lost this Xmas a long time ago, however.
 
[quote name='Chacrana']I sure as hell hope MS has a plan for after Halo 3.[/quote]
Halo Wars BITCHES!!!
I agree though. After Halo 3 stops being a significant seller, they'll "shock" everyone with Halo 4 and let the Halo-back ride continue.
 
It's over, Sony is finished.

Seriously though, after Halo 3 there's... more Halo 3.

If Halo 3 winds up being as fun across the board, for a broad base of people I can see it driving people to buy their own 360's way into 2008. Think about it, some kid at college who's roommate has it and a 360 is going to play it like mad all the way through May when school gets out. Then he'll get back to his parents house and miss playing it and go out to buy a 360 and the game.

As far as other stuff afterwards, who knows. The biggest knock against MS at E3 was their lack of future stuff. However, there's Ninja Gaiden 2, RE5, GTA:4 and the ever present Madden juggernaut. If it remains cheaper to buy a 360 vs. a PS3 for those mainstream games, then that's what Johnny Collegestudent is going to do and I really can't see MS relinquishing the lower price point to Sony.
 
[quote name='Chacrana']I sure as hell hope MS has a plan for after Halo 3.[/quote]

Gears of War 2. The first one sold more units than Zelda: Twilight Princess so it is definitely a bona fide IP.

[quote name='The Mana Knight']Uh, MS is just full out of, because after Halo 3, then what, to be honest???[/quote]

The same could be said for MGS4. Isn't that the last entry in the MGS series?
 
[quote name='Chacrana']I sure as hell hope MS has a plan for after Halo 3.[/QUOTE]

And hopefully it's called, 'Our hardware isn't shit anymore.'

I'm looking forward to some good games after Halo 3, but nothing earth-shattering. I'll actually be more tempted to get a PS3.
 
[quote name='Halo05']As far as other stuff afterwards, who knows. The biggest knock against MS at E3 was their lack of future stuff. However, there's Ninja Gaiden 2, RE5, GTA:4 and the ever present Madden juggernaut. If it remains cheaper to buy a 360 vs. a PS3 for those mainstream games, then that's what Johnny Collegestudent is going to do and I really can't see MS relinquishing the lower price point to Sony.[/quote]

Bioshock is pretty hot.

And what about Alan Wake?

IMO M$oft has a hot console on thier hands (provided the hardware gets fixed at some point...)
 
[quote name='Kendro']Gears of War 2. The first one sold more units than Zelda: Twilight Princess so it is definitely a bona fide IP.
[/QUOTE]


touche! I forgot all about that.
 
[quote name='camoor']Bioshock is pretty hot.

And what about Alan Wake?

IMO M$oft has a hot console on thier hands (provided the hardware gets fixed at some point...)[/QUOTE]

I wasn't really wracking my brain. I also just realized that NG2 shouldn't be in the "casual gamer" pile with the other stuff I listed. Personally I'm more psyched for the Orange Box than anything else announced for the 360 or the PS3 but I'm in the minority there I'm sure.
 
[quote name='The Mana Knight']Uh, MS is just full out of, because after Halo 3, then what, to be honest???[/quote]

Halo 3 > SSB:B> Nothing. Don't ya think?
 
Wait to see how many ps3 units are sold prior to FF 13 Versus Launch and just after. I hate to give the franchise that much credit but I have to believe that that will make or break them. It will for me anyways. I will buy one when it comes out =P
 
30% system attach rate seems very high to me. i mean, with 10 million 360s already out there. that means 1 million consoles sold in the next 2 weeks. i doubt it, i think the morgan estimate of 400k is much more realistic, and even then i bet a good number of those would be people replacing non working systems to play halo.


you also have to consider, with the 360 coming into full stride this year, whereas the ps3 wont come into full stride until next year, i think after the 08 holiday season we will have a much better picture of who the "winner" is. either way they are both gonna lose to nintendo.
 
[quote name='Halo05']I wasn't really wracking my brain. I also just realized that NG2 shouldn't be in the "casual gamer" pile with the other stuff I listed. Personally I'm more psyched for the Orange Box than anything else announced for the 360 or the PS3 but I'm in the minority there I'm sure.[/quote]

I agreed with you - and Orange Box will be hot (who doesnt like redheads?)
 
[quote name='Halo05']I wasn't really wracking my brain. I also just realized that NG2 shouldn't be in the "casual gamer" pile with the other stuff I listed. Personally I'm more psyched for the Orange Box than anything else announced for the 360 or the PS3 but I'm in the minority there I'm sure.[/QUOTE]


Agreed (then again I don't have either system and only a PC right now...)

Everyone is in for a treat with Team Fortress 2 (and jeez, everything else in the box, there's so much to play in it.) Hopefully the console versions are running maxed at 60fps as well. No reason why they shouldn't be. Apart from dev laziness, that is. Can't wait to see what the hell Portal is all about.
 
It definitely doesn't look good for Sony this xmas, but to call victory so soon seems a bit ridiculous.

As for the 360 not having many games after Halo 3, I imagine the reason we have not seen many future titles is because they had such a strong 07 line-up and didn't want to detract from that. I imagine once this xmas is over, MS will definitely keep going strong with the software.
 
[quote name='blueaurora']Wait to see how many ps3 units are sold prior to FF 13 Versus Launch and just after. I hate to give the franchise that much credit but I have to believe that that will make or break them. It will for me anyways. I will buy one when it comes out =P[/QUOTE]

Yea, I believe PSP sales increased six-fold when crisis core was released:
http://www.next-gen.biz/index.php?option=com_content&task=view&id=7238&Itemid=2

I think Gran Turismo will have a bigger impact though.
 
I don't think it's unrealistic to make a new AAA franchise.

Besides, they still have Gears of War 2 and 3 to milk.
 
[quote name='Brak']I don't think it's unrealistic to make a new AAA franchise.

Besides, they still have Gears of War 2 and 3 to milk.[/quote]Sure, we know 360 owners will eat up a new, unknown AAA franchise or Gears of War 2 and 3, but are people going to buy consoles for them? That's kinda how you have to look at it moving forward in terms of which console is going to win.
 
[quote name='dpatel']Yea, I believe PSP sales increased six-fold when crisis core was released:
http://www.next-gen.biz/index.php?option=com_content&task=view&id=7238&Itemid=2[/quote]
If all past trends are to be believed, then keep your eyes on the sales charts for the next few weeks.

PSP got a big boost last week from a big release, and it might carry over into this week as well, but after that it should normalize and sell at the same rate as it did before.

We shall see.
 
I love this generation of new precedents!

For you history buffs, what is the common result when the base of the team in 3rd place has a moving target commonly phrased as "wait for ____"?

overpo9.jpg
 
[quote name='Dr Mario Kart']I love this generation of new precedents!

For you history buffs, what is the common result when the base of the team in 3rd place has a moving target commonly phrased as "wait for ____"?[/QUOTE]

Some wanker who, if he earned a nickel for each time he voluntarily reminded people how he refuses to participate in this generation, could buy all three consoles for the state of Kansas, comes into every thread about the current-gen war, unnecessarily and inappropriately condescends, and engages in other boring-ass activities reminiscent of someone who should truly find something better to do than be a bastard in threads related to something he has no interest in?

Or is that too broad?
 
[quote name='evilmax17']If all past trends are to be believed, then keep your eyes on the sales charts for the next few weeks.

PSP got a big boost last week from a big release, and it might carry over into this week as well, but after that it should normalize and sell at the same rate as it did before.

We shall see.[/quote]Well, this week will be huge. While Crisis Core launched with the 77,777 redesign bundles last week, the official redesign (I can't get myself to call it the "Slim and Lite") launch was this week... with some 130k first day sales. Assuming it doesn't sell out this week, expect the drop off following.
 
Kim said Microsoft hopes its problems are behind it.

"From everything we can tell we have been able to remove a lot of concerns and doubts in people's minds," he said.

In my opinion, Microsoft has shot themselves in the foot with their replacement program. They've all but admitted that every 360 manufactured is destined to red ring failure because of bad design which is missing a critical heatsink. Multiple stories of multiple console failures and replacement console failures don't give me confidence in the product. I can't justify buying a console that's pre-determined to break and have to deal with the return system debacle that is currently occurring.

They would have been better off immediately manufacturing redesigned consoles and buying current stock back from retailers so that faulty product would stop being sold. Instead they extend the warranty to 12 months and act like they're doing everyone a favor. They have lost so many points in the PR department I don't know if I even want to roll the dice with their new hardware - whenever that might surface in stores. We'll never really know either, since they aren't letting us in on the secret of when the new manufacturing process will hit retail shelves.

As time goes on, I hear stories of lack of storage space on standard DVD's, Blue ray being carried by retailers over HD, and HD being propped up by payments from the developer. All that points to Blue-Ray being the next format of choice. And, I hate to say it becuase of Sony's lack of coherence in the new console department, leans me towards a PS3 purchase in the next year instead of a 360.

MS should have been completely open about their mistakes - they didn't go far enough to repair the damage, to their hardware or their public opinion. They really think that Halo fans don't already own a 360 and they stand to sell millions of consoles becuase of Halo 3 ? They're not only incapable of telling the truth to consumers, they actually enjoy lying to themselves.
 
[quote name='bmulligan']In my opinion, Microsoft has shot themselves in the foot with their replacement program.

MS should have been completely open about their mistakes - they didn't go far enough to repair the damage, to their hardware or their public opinion.[/QUOTE]

At face value, these statements seem contradictory; perhaps they aren't, and that could be answered if I ask the question: what would you have preferred MS do in the face of discovering an inherent defect in every console they made?
 
[quote name='SpecTrE3353']Mass Effect![/QUOTE]

jeez took until page 2 to mention this. I'm almost as geeked for this as I am for H3
 
Well, fuck, I'm gonna sell my PS3 and all my games and Blu-Rays. It's hopeless. Time to move on and wait for the next round of consoles. This one's all over.:roll:
 
[quote name='jughead']What is Bungie doing after Halo 3?[/quote]
More Halo games. Just because Halo 3 is the end of the Earth/Covenant War storyline doesn't mean they can't make more games set in the Halo universe.
 
Uh, Hold on buster brown. By the way that sounds, we let Microsoft get away with the whole RRoD thing becuase they shouldn't be saying shit until they have reliable enough hardware to not be considered a joke by the gaming community.

The more users Halo 3 brings means the more people that are pissed off becuase of the RRoD. Plain and simple.
 
What in the world are some of you saying. MS has nothing after Halo 3? GTA 4 (which will sell way more on 360 than PS3, guarenteed) Ninja Gaiden 2 (confirmed exclusive) RE5, DMC 4, Bio Shock 2 I'm sure will come down the line, Dead Rising 2 may be announced any day, Soul Calibur 4, Splinter Cell 5 (confirmed exclusive) Assassins Creed, Castlevania, Saints Row 2, Silent Hill 5. You can say some of these are also on PS3 and of course that's true but for the people who own a 360 they aren't going to go out of their way to buy a PS3 for anything other than exclusives, and 360 has a much larger userbase than PS3 and is cheaper. So to potential buyers it's advantage 360.

For me Halo 3 is towards the bottom of those in being anticipated by me. Xbox 360 really is the PS2 of this generation as far as companies wanting to put their big games on a particular system. And personally I don't care for Microsoft or Sony I'm no fan of either company I just go where the good games are.

I'm not going to say Sony is almost finished though because they smartly held on to MGS 4, FF 13, of course they'll have God of War 3 and Gran Turismo 5. Sony will be just fine but they will however stay in last place. Wii obviously will finish this gen #1 because they're tapped into a whole new market of casual video gamers, 360 #2, PS3 #3.
 
If they release the rumored $400 PS3, they'll decimate the xbox 360 gap, unless MS drops again to counter. which would result in cheap consoles for all new adopters -- horray.
 
[quote name='mykevermin']At face value, these statements seem contradictory; perhaps they aren't, and that could be answered if I ask the question: what would you have preferred MS do in the face of discovering an inherent defect in every console they made?[/QUOTE]

Simple answer? Recall.

They are doing an acceptable job at fixing the problem (which they've only recently started doing), but it's not something that wows you in terms of customer service. They should have ramped up production of the fixed models, and started sending those out when they announced they fucked up. By the time those ran down to regular production levels, the larger 'fixing' staff they should have hired six months ago would be able to swap boards out in larger numbers, and get the fixed consoles shipped back out to the consumer at a sharply reduced time in terms of gameplay days lost. The turnaround shouldn't be more than 10-14 days. Whereas you're looking at about 4-6 weeks right now (and up to two months earlier).

They also should have worked a little more closely with the UPS Stores and had boxes available at locations, instead of having to wait 4-5 days for a coffin to arrive. It's a simple white box, with dimensions that shouldn't have been too hard to get out to the stores.

Would all this have cost a bit more? Absolutely. But would further increased marketshare (as applied via outstanding customer service) have gone a ways to make up for it? I say so.
 
[quote name='mykevermin']Some wanker who, if he earned a nickel for each time he voluntarily reminded people how he refuses to participate in this generation, could buy all three consoles for the state of Kansas, comes into every thread about the current-gen war, unnecessarily and inappropriately condescends, and engages in other boring-ass activities reminiscent of someone who should truly find something better to do than be a bastard in threads related to something he has no interest in?

Or is that too broad?[/QUOTE]
:applause:
 
[quote name='mykevermin']At face value, these statements seem contradictory; perhaps they aren't, and that could be answered if I ask the question: what would you have preferred MS do in the face of discovering an inherent defect in every console they made?[/quote]Voluntary recall. Which I should specify means when you send in your console, you get a brand new one. Not a refurb with an extra heatsink thrown in.
 
[quote name='botticus']Voluntary recall. Which I should specify means when you send in your console, you get a brand new one. Not a refurb with an extra heatsink thrown in.[/QUOTE]

Yeah, right... that'll happen. Ours has been there twice and we still have the same old console. And the 2nd time, they fixed it half-assed (fixed the issue went sent it in for but we ended up with a broken tray).

I'd really like to know what happens after this year though. Sure the 360 has a lot of big hits but 2008 will start showing 3rd gen PS3 games not to mention some of the big titles like FFXIII and MGS4.
 
[quote name='botticus']Voluntary recall. Which I should specify means when you send in your console, you get a brand new one. Not a refurb with an extra heatsink thrown in.[/QUOTE]

To be honest, if that's all they were doing before they switched to the HDMI boards, I don't see the problem with that. Clean it up, put a brand new board in, seal it up, and have that console be covered by the all-inclusive 1 year warranty. I see no downside to that.

On a bonus note, auto-Xbox-call-center-dude says my 360 has shipped.
 
A public recall would likely do more harm to Microsoft's mindshare than their current approach.

John Q. Public uses his computer to check his email, and his Xbox to play his Halo or Madden. He most likely doesn't know anything about BSoDs or RRoDs, and Microsoft certainly doesn't want to bring them to his attention.

They seem to be making the best of a bad situation by trying to minimalize the problem in the public's eye, and offering good customer support to those that need it.
 
[quote name='evilmax17']A public recall would likely do more harm to Microsoft's mindshare than their current approach.

John Q. Public uses his computer to check his email, and his Xbox to play his Halo or Madden. He most likely doesn't know anything about BSoDs or RRoDs, and Microsoft certainly doesn't want to bring them to his attention.

They seem to be making the best of a bad situation by trying to minimalize the problem in the public's eye, and offering good customer support to those that need it.[/quote]With the amount of mainstream press their $1 billion decision has made, I don't think an actual recall would make much difference in that regard.
 
[quote name='The Mana Knight']Uh, MS is just full out of, because after Halo 3, then what, to be honest???[/QUOTE]

And PS3 has what now? :lol:
 
This isn't too crazy.

Sony has declared itself the winner about 4 times now in the HD war even though it is only 60:40

Xbox 360 is at 11.6 million worldwide while PS3 is only at 4.28 million
 
Myth 4?

[quote name='jughead']What is Bungie doing after Halo 3?[/quote]


Halo 3... yippy fucking dooo. I'll wait for it to hit 20 just like the other two.
 
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