Microsoft now receiving 2,500 broken 360s per day in UK alone?

[quote name='The Mana Knight']Uh, no. At least many people still have their launch PS2 lasting and many of its failures were minor (such as not reading CD based games, because the laser became mis-aligned). However, many PS2 failures didn't occur for at least 2-3 years, meaning most got their enjoyment out of it. Also, at least Sony worked hard on improving the PS2 (there are so many models of the PS2, it's crazy where the newer models had next to no failures). The 360's maximum life expectancy is 360 days and MS barely seems to be making any improves, just sitting on their ass letting failures go on and taking money out of peoples pockets. Most people who had their PS2 die had another console die on them before. There are many whose 360 was the first console to die on them.[/quote]

I call bullshit...I purchased 3 seperate ps2, and each one of them were shipped in for repairs, one of them went in twice and I had never had a console die on me before the ps2.
 
I do think people give the 360 a bit of a pass, which is strange, especially in this day and age, where the internet causes EVERYTHING to get blown out of proportion. I won't buy a 360 yet, because I see the issues with the hardware. I'm waiting for the new chips, and even then, I'll be waiting it out to see what happens. I do commend Sony though. The PS3 is obviously the most complicated system of this generation, and they seem to have built a tank. For a system with so much new stuff going on, and for the amount its costing them to make the things, the lack of serious problems with the system indicates a high degree of respect for the consumer on the hardware end.
 
[quote name='Strell']Proof that cartridges > CDs.

boyeeeeeeeeeeeeeee[/QUOTE]

*break dances*

So yea, does anyone else cringe when they're 360 makes that loud whirring sound? I mean the one where your drive is all quiet and then all of a sudden...*WHHHIIIIIIRRRRRRRRRRR!!*

This is the sad part...with my 360 I bought a 40.00 Gamestop warranty. I used it a week before it was up (keeping my HDD) and slapped on another 40.00.

What will I have to do this november? Get a 3rd system and slap on ANOTHER 40.00. Now I'm up to 120.00 in warranties. Why? I don't want a refurb from MS, and I know the 360 will die any moment.

My original xbox pretty much died (would only read like, 25 games) so I'm super paranoid.

My wii is ok, and the PS3 runs like a tank.
 
[quote name='Roufuss']Except you're getting someone else's broken system with a temporary fix for your $400 - that is ridiculous. I didn't pay $400 so I could get a dinged up refurb that won't even work after two weeks.[/quote]

That is exactly why i begged and pleaded with them to fix mine and send it back, to which I was assured that they would. I knew where my 360 had been. So to my surprise I got mine back in short order that was refurb. When I called to question they said that in order to reduce my wait time, they sent out a refurb. I told them I wouldn't have minded the extra wait and that don't they think they should have asked me if I wanted 'someone elses problem'...to which they responded, that wasn't my descision to make whether they fix mine or send me a refurb.
 
[quote name='daroga']Wow, the 360 is becoming the PS2 of this generation. Why can't we just get systems that work and last?[/quote]

I have to say so far the 360 is getting off easier than the PS2 did. The negative press and class action lawsuits were well underway only a year after the PS2 came out. I'm interested to see if the 360 problems will get better. I've been holding off on getting one until they sort these issues out.
 
I've been through 3 Playstations. The first one, which I bought at launch, worked fine for a year, then I had to turn it upside down so it could read games. Then, it quit reading completely, so I bought a new one. That one worked fine until I bought Tekken 3, and Best Buy gave out a free 3rd party controller with it. I went home, played Tekken 3 for 2 hours, and then decided to try out my new controller. It blew out the controller ports. Only that controller would work; no memory cards or other controllers. I said fuck this and I took it to Best Buy and complained. The dude tried it out and said that it "widened the ports", and he couldn't do anything for me. So I took it to Funcoland and sold it to buy a new one. That one is still working.

I bought a PS2 the same day Final Fantasy X was released. It worked fine for 3 years, then it gave me a DRE. I took it apart and adjusted the laser lens angle, and it works fine. Last May, I put HD Loader on it, and now I play all my games on it off the HDD. That should give the disc drive some rest and hopefully keep this bastard alive.

My PS3 is like a tank, like everyone else's. No problems yet.

My Xbox, which is 3 years old, needs a new DVD drive. It can barely read some games, mainly because they stream data, and it can't keep up.

I'm on my 3rd 360. It took 9 months to kill a 360 on my previous 2.

Launch day Dreamcast still runnin' strong.
 
[quote name='strummerbs']Calm down and stop attacking everyone who says anything at all remotely negative about Sony. Unless you work for them, this type of vitriol is unnecessary and more than a little unnerving.[/QUOTE]Since you live in my hometown, maybe I should punch you out. ;)

I own tons of Sony products, like I said, and they NEVER gave me issues. If you want me to list every single Sony product I have and explain how all work so great, I will. That's why I support them. Same with Panasonic, Canon, Nintendo (except the NES), many Japanese cars, etc. I had a crapload of problems with HP Products, Ford Automobiles, etc., so I refuse to buy any of those products. I have not done it to MS products, but the next time my 360 dies (and MS makes me may), then I'm DONE with them, even if they get every single JRPG, DDR, etc. exclusive. A working and reliable product is VERY important to me.

[quote name='Roufuss']Here's what I don't get:

PS2 had failures, yes. So what did Sony do? They made a *very* rock solid system in the PS3. I've yet to hear the massive amounts of stories of it breaking that I have heard on the 360. A testimonial to the sturdyness of it is that people leave it on for hours, if not days, folding.

Would you leave your 360 on overnight to fold? I guarantee anyone in this thread would say no, because you'd wake up to the red rings. So PS2 sucked, PS3, doing awesome, Sony seemed to have learned from their mistakes.

Xbox had failures, most notably that shitty DVD drive that they stealth replaced. Lots of people's original Xbox's died, I know mine sure did, and there may have been other problems. At the time, people were pissed. Flash forward to the 360, and what happens? MS makes an even worse system. I waited a year after launch to get mine, thinking the bugs in the launch unit would be worked out, but nope, nothing has changed.

The funny thing was if Sony's PS3's were breaking like this everyone would be shitting all over them, but because it's Microsoft, they somehow get a pass? I don't give a shit how good the games are, or the online service is, if your hardware is so shitty it keeps breaking on me so I can't even enjoy it, it's all a non factor. Yea, Gears of War was fun, but did I get to finish it? No, because MS sent me a shitty console back to replace my old one. I don't care if they give free shipping and free repairs, for $400, it better fucking work out of the box for quite awhile.

I shudder to think what MS's next system will be like - will it simply just explode for no reason? Can you not leave it on for more than 20 minutes?

I'm just not sure why gamers give Microsoft a pass for making this shitty hardware, twice in a row now. I will probably never go near Microsoft's next system until at least 3 years has gone by - let everyone else beta test it.[/QUOTE]QFT.

If anyone looks back at my old posts in forums, around late 2002, I was a HUGE Xbox fan who absolutely loved the console. However, once the problems continued and had to send my 2nd back (It broke after 35 days), I just said fuck it and supported my PS2 more instead (and just used my 360 for must have exclusives). Well, my Xbox didn't completely die like my 360, it kept giving me dirty disc errors on BRAND NEW games. I remember having to test out EVERY copy of JSRF at Blockbuster, since none worked on my Xbox.

[quote name='Roufuss']I also greatly have problems with the "refurbs" MS sends out... what the hell is so different about them? It seems they are just 360's with temporary fixes because almost everyone I've heard that has gotten a refurb has had it break.

This would be a non factor if Microsoft was fixing the issues with the systems, sending you your system back with fixes to ensure this won't happen again, and sending you on your way.

Except you're getting someone else's broken system with a temporary fix for your $400 - that is ridiculous. I didn't pay $400 so I could get a dinged up refurb that won't even work after two weeks.[/QUOTE]Also, you might be getting a system back a kid own, who might have spilled Kool Aid on it. I have some friends, who bought a BRAND new 360 with a manufacturing date of Nov. 2006. They get a replaced 360 with a manufacturing date of Oct. 2005, which had a louder drive and such.
 
[quote name='The Mana Knight']
Also, you might be getting a system back a kid own, who might have spilled Kool Aid on it. I have some friends, who bought a BRAND new 360 with a manufacturing date of Nov. 2006. They get a replaced 360 with a manufacturing date of Oct. 2005, which had a louder drive and such.[/QUOTE]

I got back a system with an earlier date too that small ring like circles burned into the top of it. Really had to describe.

It was also dirty as hell too.
 
A good example too is...I was playing the Darkness on my PS3, and my mom came down here to check something on her computer. Well, there are just some games I refuse to play with my mom in the room out of respect, so I've had my ps3 sitting here on pause while I play the 360. Can't say I'd ever trust doing the reverse.
 
[quote name='Roufuss']I got back a system with an earlier date too that small ring like circles burned into the top of it. Really had to describe.

It was also dirty as hell too.[/QUOTE]I was lucky to get back a console with a newer manufacturing date (by 5 months). So far, it has lasted longer than my original, but it has frozen a few times, and a few times, it took a while for it to start up (like the green lights didn't turn on for over a minute).

[quote name='seanr1221']A good example too is...I was playing the Darkness on my PS3, and my mom came down here to check something on her computer. Well, there are just some games I refuse to play with my mom in the room out of respect, so I've had my ps3 sitting here on pause while I play the 360. Can't say I'd ever trust doing the reverse.[/QUOTE]Lol, at GAF, I heard a story about a PS3 that killed a 360. One person left his PS3 in standy (PS3 and 360 are in a closed cabinet). His kids were planning and one of them accidentally pressed the PS button on the PS3 controller. The PS3 got very hot and the fan started to get loud. Once the guy found out about that, he opened the cabinet and turned his PS3 off to cool. He tried his 360, and he got the red ring. He tried his PS3, and it still worked.
 
While this is irrelevant and I don't really like supporting The Mana Knight, my Japanese Launch PS2 still works. Well actually yesterday I found out it has problems reading dual layer games (aka God of War) :whistle2:( But for it to survive this long, I'm happy.
 
Terrible.

Of course something like this happens when I'm seriously looking to get a 360 :lol:

Another CAG pointed me to a certain Ebay seller that was selling them for a good deal so I was planning to get one when I get paid July 2nd...but not anymore. I don't want to have to replace a console ever. I don't want to have the 360 die when it's warranty is over, I want it at the very least to last until the next Xbox comes out, so if it dies I can just buy the new Xbox instead of replacing the 360.

Oh well, at least I'm happy with my PS3. It costs $200 more, sure. But the fact that I won't have to worry about it breaking just because I'm using it the way it is meant to be used makes it worth it. If more interesting Wii games come out I might just skip the 360 this gen and go for a Wii since those don't seem to be breaking very much.
 
[quote name='suko_32']While this is irrelevant and I don't really like supporting The Mana Knight, my Japanese Launch PS2 still works. Well actually yesterday I found out it has problems reading dual layer games (aka God of War) :whistle2:( But for it to survive this long, I'm happy.[/QUOTE]I had that same problem once with my PS2 (trying to play Xenosaga). All I did was the old NES blow into the console (this happened back in 2005), and never had a problem since then with dual layered games (My Xenosaga, GT4, Rogue Galaxy, Wild Arms ACF, etc. work fine).
 
http://www.micromartltd.co.uk/

XBOX 360 - Micromart has now withdrawn from offering a Repair Service for the dreaded 3 Red Lights fault.

This problem is endemic on the XBox 360 console and the volume has made this repair non-viable.

Other repairs to the XBox 360 are still being supported.
Click to expand...
A repair company who seemed to do good business is stopping Xbox 360 repairs?? This doesn't sound good. :(

4lt3fpu.gif
 
[quote name='Scrubking']Things break.[/quote]

which is okay...but under a year after purchase after moderate usage...not acceptable...
 
[quote name='gokou36']I'm still waiting for Shinji Mikami (RE/RE4 director) to come out and bash the 360's hardware like he did to the PS2. He also said he'd cut his head off if RE4 went to the PS2.[/quote]

To defend this he did not help with the porting of RE4 to PS2 he left the company.
 
I also have a launch PS2 still running strong but that doesn't mean anything. Luck of the draw.

I am really wanting to get a 360 but there is no way I am buying one until the die shrink at the earliest. All of the reports of failing 360s since the launch have me hesistant about pulling the trigger.
 
Were none of you around the internets back in 2001-2003? That shit was everywhere with PS2s breaking, and they made you pay back then. I've had a PS2, Xbox, and 360 all die on me, so I'm pretty pessimistic about all of them. And no, I don't treat my stuff badly, it sits on a shelf like anything else does, I'm not a smoker, and I don't take it many places. (except the xbox, that went to a few halo parties, inside a case)

I do hope Microsoft does something soon about this, though. It really shouldn't deter anyone from buying a 360, anyway. If there's games you want, don't let anecdotal evidence and fanboy fearmongering affect you. Get a Best Buy replacement program, and they'll give you a new one. It's still cheaper than a PS3..

Another route to go if you're cheap and patient is buy one of the many red ring units off ebay for cheap and pay Microsoft the few bucks they charge to repair it out of warranty.

And to TMK: You seriously need to remove those fanboy goggles and take the Sony PR probe outta you know where. You seriously make me think you're a viral marketer, no joke. If you're not, that's a sad statement about your bias. If you're not getting paid to cheerlead like you do, it's a big waste of your time, and you should be.
 
[quote name='jer7583']
And to TMK: You seriously need to remove those fanboy goggles and take the Sony PR probe outta you know where. You seriously make me think you're a viral marketer, no joke. If you're not, that's a sad statement about your bias. If you're not getting paid to cheerlead like you do, it's a big waste of your time, and you should be.[/QUOTE]Not as bad as sleeping with Bill Gates and Peter Moore every night. :lol:

Again, you keep bringing up PS2, and I remember its failures were no where near as bad. Maybe those rose colored Xbox 360 glasses you wear are too thick. :lol: I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.

6crq0ph.gif
 
console were a lot cheaper back then...not 400 bucks.. and there are people paying for repairs on their 360's.. and what about the people who bought their systems off the net like me.. I bought mine when overstock had them on sale.. they don't offer a replacement plan.. they'll keep replacing your system because you are still spending money on the console.. i.e. the marketplace and Live...it is stupid to keep coming back after numerous replacements like I see...my advice is if you want a next gen machine...wait...the games will always be there...but hopefully the price(Ps3) nor the hardware failures(360) won't be...
 
[quote name='The Mana Knight']Not as bad as sleeping with Bill Gates and Peter Moore every night. :lol:

Again, you keep bringing up PS2, and I remember its failures were no where near as bad. Maybe those rose colored Xbox 360 glasses you wear are too thick. :lol: I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.

6crq0ph.gif
[/QUOTE]

If you really had looked at my gamercard, you'd see I haven't been online since May. By the way, I own a 360 and two games, Oblivion and EDF. I own over 40 PS2 and PSP games. Might want to pay attention to what platform my signature is on, too. I'm going to stop giving children attention, now.
 
[quote name='The Mana Knight']Not as bad as sleeping with Bill Gates and Peter Moore every night. :lol:

Again, you keep bringing up PS2, and I remember its failures were no where near as bad. Maybe those rose colored Xbox 360 glasses you wear are too thick. :lol: I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.[/quote]Wow, resorting to cheap, uncalled for, and not even well-thought-out insults. Is that the depths you've sunk to? That's sad. :(
 
I've never had a PS2 problem, sometimes my cousin or nephew would leave the damn game on for a day or 2 and it still worked perfectly.

Just recently I got the freakin DRE, one of my nephew told me another nephew yanked the cord and the console dropped off from a foot high.

Still, the 360 has had more problems than the PS2. Power brick overheating? System making circle marks on the games? Red ring of death? Lets face it, the 360 is the worse console manufactured in history and the extended warranty is not the solution. You will be paying out of your pocket after you use up your warranty and the 90days that are after that.
 
[quote name='The Mana Knight']No, you just don't know how to properly take care of consoles.[/QUOTE]
Yeah a lot of people said this... on GameFAQs, before the whole class action lawsuit kind of legitimized the fact that the DRE's weren't the fault of the customer. Do you really think Sony would change their stance and repair for free, if it was the customers fault? Seriously? Seriously?

What exactly do you think I did to it?
 
PS1 and PS2 had huge problems in their time, theres no denying that fact.

I remember having to stand my ps1 on its side, or even upside down to get it to work. I eventually bought a second console, which still works perfectly to this day.

My original fatty ps2 died its DRE death, and I had to get a second one of those too. I got a slim and its been running strong ever since.

I have several friends that went thru the same exact scenario. In fact, I only have one friend that still had a fat ps2, and even that one got repaired, at his expense.

I had to replace the dvd drive in my xbox, no problems since I did that tho.

The only Nintendo system Ive ever had die on me was my DSlite which Nintendo immediately replaced at their expense.


Now Ive only been a 360 owner for about a month, but so far this machine scares the shit out of me! It is without a doubt the LOUDEST console I have ever owned. I have to turn my games up extra loud to drown out the sound of the damn fans.

Ive had modded PC's with several fans in them that were less noisy than my 360. And sometimes the drive sounds like its shredding the disc inside it. It seriously sounds like a woodchipper.

It stutters thru cutscense in Gears of War like a launch day PS1. It seems to me like its on the verge of breaking down any second, and if it does, I wont be surprised.

I love my 360 so far, the games, and Live, and the community aspects are great, but I have NO confidence in its build design.


I dunno if the 360's woes are worse than the PS2's were. But BOTH of those consoles had/have MAJOR issues. And if you dont see that your either lucky, or blind, or both.
 
[quote name='lebowsky']I also have a launch PS2 still running strong but that doesn't mean anything. Luck of the draw.

I am really wanting to get a 360 but there is no way I am buying one until the die shrink at the earliest. All of the reports of failing 360s since the launch have me hesistant about pulling the trigger.[/quote]

I could say the same. I have a launch PS2 which has always worked well -- the only DREs were on scratched-to-hell DVD rentals. But that was just luck. A relative of mine wasn't so fortunate.

I replaced the DVD drive on my XBOX, only to have what I thought was the power switch assembly die but it turns out to be the motherboard. Or something. It's toast either way. My only decision now is to keep it for parts or sell it for parts.

It would make the most sense to get a 360, but I won't, and certainly not to spend a lot of time playing XBOX games. I'm waiting at least until the first hardware revision, and some time after that to see if things improve. Until then, I got another XBOX.
 
I had to buy many, many used PS2s from EBgames before I got one that would read blue discs. I forget how many...somewhere between 6 to 10. eventually they just gave me a new system. that's mostly the fault of EB, but it was an insane shopping experience, especially since I was trying to get back in to gaming at the time. :)


that said, my 360 is showing signs of giving up.

w/e, neither company is at the top of the shit pile here. they both screwed up. MS used parts that were too cheap, just like Sony did last gen (and this gen they used parts that are too expensive, yet the system is very solid...go figure.)
 
No one gives the 360 a pass. No one. I will play the games, I will use Xbox Live. But if you were to ask me if the 360 had good hardware, i would tell you like it is. It doesn't. Nobody gives it a pass. Will my 360 get the three red lights? Most likely, yes. And I'm willing to eventually buy a warranty and take the consequences for the time being. It's the console that I want and I didn't go into it like a blindfolded idiot not knowing of the consequences. I don't care if you give me that " it's people like you who...." bullshit. Now, will I take this for long? No. If the quality of the 360 hardware is like this after 2 more years then I will drop it completely.

I'd like to say that most of the " I've had my PS2 since launch" comments are pretty irrelevant. Seeing as the 360 launched around a year and a half ago, I think we should wait and see if the 360s last. Though I'm pretty sure that they won't.

I want Microsoft to get into a class action lawsuit. I heard on the hotspot that there's one opening up somewhere. I think that everyone could benefit from that. They need to do a complete redisign and fix the shit. " Things break" just doens't work. The thing I hate more about the comment is that I find it rude and i think that " we are not in the position right now to fix the problems, or make a complete redisign, so for the time being you can use the 1 year warranty or purchase a new warranty " would've been better. beucase that's pretty much ow I see it. I don't that the MS will sit back for like a 5-6 year console span and let the xbox 360 go on with the problems that it still has.
 
I'm rather surprised no one mentioned a thing about the Japanese PSP's release when The Mana Knight was stroking Sony's cock in this thread and saying Sony always builds solid hardware.

Did we suddenly forget the glaring amount of PSPs that FIRED OUT UMDs? Or the faulty Square buttons? How about the insane amount of dead pixels? Remember that? Remember when they said they weren't going to fix those until more and more reports came about that they were problems and how Sony wasn't going to fix any dead pixel systems that didn't have at least 40% of the screen fucked?

Yeah. REAL quality hardware there.
 
[quote name='Tsukento']I'm rather surprised no one mentioned a thing about the Japanese PSP's release when The Mana Knight was stroking Sony's cock in this thread and saying Sony always builds solid hardware.

Did we suddenly forget the glaring amount of PSPs that FIRED OUT UMDs? Or the faulty Square buttons? How about the insane amount of dead pixels? Remember that? Remember when they said they weren't going to fix those until more and more reports came about that they were problems and how Sony wasn't going to fix any dead pixel systems that didn't have at least 40% of the screen fucked?

Yeah. REAL quality hardware there.[/quote]Having just gotten a perfect PSP system, I had forgotten how terrible not only the inital build quality was on those things, but how much of a jackass Sony was in trying to get them fixed.

In their defence, though, anecdotaly speaking, it seems that the quality has greatly improved since then. Ironically, of all the LCD screen I own (which is many!) the only one with a dead/stuck pixel anywhere on it is my Japan-launch DS Lite. Has one small red pixel at the very bottom of the touch screen and it has had it since day 1.
 
[quote name='daroga']Having just gotten a perfect PSP system, I had forgotten how terrible not only the inital build quality was on those things, but how much of a jackass Sony was in trying to get them fixed.[/QUOTE]Sony wasn't a jackass. Most I knew got theirs replaced without issues (ones with dead pixels). Other problems on PSP are very rare, since Sony does build perfect hardware oh course. ;) :p
 
[quote name='The Mana Knight']Sony wasn't a jackass. Most I knew got theirs replaced without issues (ones with dead pixels). Other problems on PSP are very rare, since Sony does build perfect hardware oh course. ;) :p[/quote]I seem to recall some unacceptable number of dead pixels as being required beore they'd fix it. 10? 20? Can't remember for sure. How poor that response was was made even more clear with the inital DS Lite production had a few Dead Pixel problems and Nintendo would swap it out for even 1 bad pixel.
 
[quote name='daroga']I seem to recall some unacceptable number of dead pixels as being required beore they'd fix it. 10? 20? Can't remember for sure. How poor that response was was made even more clear with the inital DS Lite production had a few Dead Pixel problems and Nintendo would swap it out for even 1 bad pixel.[/QUOTE]

It's not worth responding. You know how sometimes, when children are convinced of something pointless, you just say "okay" instead of arguing? Or when the guy at gamestop tries to tell you that if you don't pre-order halo 3, you won't get it? Sometimes it's better to let people think they have their little victory.

In other news, Evan Almighty was pretty great. Anybody see that?
 
LCD dead pixels are natural.
And if it's not more than 3 or 4, I don't have a problem.

My PSP and DS (both launch) each have one.
I'd actually feel dumb about trading those in for brand new ones.
Waste of hardware that works fine.
 
This article intrigues me, the UK has sold around 1.3 million 360 consoles to date with a constant rate of about 9-13k a week. So at the rate of 1.5k a day/ the failure rate would be in the 90+ percentile range.

The 360 is made of crap hardware but for anyone to not laugh at this claim is :dunce: .
 
[quote name='spoo']This article intrigues me, the UK has sold around 1.3 million 360 consoles to date with a constant rate of about 9-13k a week. So at the rate of 1.5k a day/ the failure rate would be in the 90+ percentile range.

The 360 is made of crap hardware but for anyone to not laugh at this claim is :dunce: .[/QUOTE]

Care to enlighten us on why it wouldn't be in the 90% when the structure is practically the same? They are all due to fail, even the Elite has red ringed.

Edit : Also, some places won't let you exchange LCDs because of dead pixels unless its over a certain amount.
 
Certainly 90% would be too high. The list at neogaf would be much higher. The point is that the repair centers are receiving surpluses from OTHER countries.
 
Not sure if you heard, someone started a thread on a forum about their 360 breaking due to playing Forza 2. Here's the story:
In a thread over at Forzamotorsport.net, there are now over 900 replies regarding 360s crashing due to Forza Motorsport 2. The pages go on and on with frustrated gamers and their stories. Many of the replies state that Forza 2 is the only game that causes the Xbox 360 to crash. It seems like this is a widespread problem.


From Forzamotorsport.net Forums:



"Add me to the list. Mine freezes up about once per hour also, although its been getting worse. Console is well ventilated and in horizontal position. I've had the freezing problem and the "To play this disc please insert into an XBOX 360 console" problem. It occurs at the start up screen, in the menus, in the races..every part of the game. Like most people on here, Forza is the only game that I've had this problem with. When it freezes up I get a clicking sound from the console like a CD player skipping. Its frustrating cause I'm really addicted to the game....when it works."


"If we have problems, they should be fixed. Free. Because it's this game that is causing it, regardless if it's the 360's fault in hardware, THIS game is causing the hardware to fail and freeze and of couse I'm mad because I had to buy a new 360 because my old one BRICKED while playing Forza (no prior problems) and now my new one bricked too (playing FORZA) and I have to send it in for repairs. Within one week of buying it, my brand new out of the box 360 got 3 red lights. Because of FORZA."
Click to expand...
http://gamerush.zoomshare.com/files..._Forza_2_forum_gets_over_900_replies_News.htm

But them, MS closes the thread I hear
n what appears to be an effort to conceal the over 900 replies gamers provided on the official Forzamotorsport.net forums about Forza Motorsport 2 crashing on the Xbox 360, Microsoft has deleted the long thread, now stating that it’s “exclusive content for registered forum users” only. However, the thread was removed entirely, even to registered members.

This comes after the thread was revealed and reported on yesterday, gaining plenty of attention. In the thread, hundreds of gamers posted their stories on what happened to the 360 when playing Forza 2, and expressed frustration, anger, and disappointment.

Gamers on the forum are not going down quietly. In another thread entitled “Was the massive thread about xbox freezing deleted?,” one user writes, “omg? You see, they don't *** care about us. All they want is money. I demand an explanation! What a bunch of pricks. Screw this, i'm phoning MS.”

In yet another thread, a user says, “I've decided to make a thread to try to get an actual count of people who've had their Xbox 360 die since their Forza purchase...” Within minutes, more gamers have begun posting away with their problems.
Click to expand...
http://gamerush.zoomshare.com/files..._crashing_claims_from_Forza_2_forums_News.htm

I'm a little speechless, but I doubt its the game breaking people's consoles. I'm betting that when a big game comes out, people play their 360 more, which is why the same also happened when Gears of War and Dead Rising came out. I expect the failure rates to get worse once Halo 3 comes out.
 
[quote name='daroga']I seem to recall some unacceptable number of dead pixels as being required beore they'd fix it. 10? 20? Can't remember for sure. How poor that response was was made even more clear with the inital DS Lite production had a few Dead Pixel problems and Nintendo would swap it out for even 1 bad pixel.[/QUOTE]Nintendo had dead pixels on the DS too. Dead pixels are common in industry regardless. You just exchange the LCD and get another, that's all. :)
 
Wait a minute. This is reported because of some guy that picked up the phone at the repair center? How do we know it wasn't a janitor that thinks he saw a bunch of consoles coming in? Or some low level guy that wanted to play a prank. Call Gamestop, do they ever give you 100% factual information? Why should we expect that this is 100% true. I need pictures of a UPS truck backing up and boxes upon boxes of broken 360s falling out.
 
Nearly one in every three Xbox 360 consoles fail, according to retailer reports

By several metrics, the Xbox 360 is the most successful console so far of this generation. Despite the startling pace of the Wii, the Xbox 360 still has the most consoles sold worldwide and the longest list of games and exclusives. For a gamer looking for online-enabled high-definition gaming today, the Xbox 360 appears to satisfy those needs.

One often overlooked factor when considering a console purchase is reliability, an area that is becoming apparent where the Xbox 360 falls short. Anecdotal evidence is heavily pointing to Microsoft’s latest console as being significantly more prone to failure than what consumers are accustomed to.

Microsoft has said before that its Xbox 360 failure rate falls within three to five percent, what it believes to be well within industry standards. Internet reports from Xbox 360 owners, however, suggest that the failure rate is much higher than that.

In an effort to gain a more accurate picture of Xbox 360 failure rate, DailyTech decided to poll retail outlets that sell the Xbox 360 and with it the option to purchase an in-store extended warranty. Out of all Xbox 360 extended warranties sold, we wanted to know how many were claimed by consumers with defective consoles, thus giving us a more accurate failures percentage.

After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history. Current EB Games or GameStop employees who offered information did so under strict anonymity, as it is against company policy to reveal such information to the public. Furthermore, our sources confirmed that EB Games revised its Canadian warranty policies during early 2007 for consoles solely due to the failure rate of the Xbox 360.

EB Games held conference calls for its Canadian stores informing them of the new policy changes and revealing alarming failure rates of the Xbox 360. “The real numbers were between 30 to 33 percent,” said former EB Games employee Matthieu G., adding that failure rate was even greater for launch consoles. “We had 35 Xbox 360s at launch I know more than half of them broke within the first six months (red lights or making circles under the game discs). Two of them were dead on arrival.”

Interestingly, Microsoft has acknowledged that the initial batch of Xbox 360 consoles made during the launch window suffer from below average reliability. In response to an overwhelming defect rate of launch consoles, Microsoft agreed to repair all machines manufactured in 2005 free of charge, and issue a refund for those who already paid for repairs of launch units up until January 1, 2006.

The three flashing red lights – commonly referred to in gaming communities as the “Red Ring of Death” – is a sign of an Xbox 360 hardware failure. The sign is apparently common enough that Microsoft has added an option to its 1-800-4MY-XBOX support line that names “three flashing red lights” specifically.

As a result of the high failure rate of the Xbox 360, EB Games corporate nearly doubled the prices of its one-year, over-the-counter warranty. While the previous warranty would give a customer a brand new console in exchange for the broken one, the new policy now states that the customer will receive a refurbished console instead. The move was made because it was becoming too costly for the retailer to give the customer a brand-new machine, which still carries a store cost close to the MSRP. The price increase and policy change wasn’t exclusive to only the Xbox 360, however, as it also applies to all other Sony and Nintendo consoles sold.

The failure rate nearing a third of all Xbox 360 consoles was found at other retailers too. A Best Buy customer service department manager, who wished to remain unnamed, said that failure rates for the console were “between a quarter to a third” of all units sold.

“We see a ton of [Xbox 360s] come back all the time. We strongly push our customers to buy our service plans no matter what they buy, but it is especially important for them with the Xbox 360,” said the manager. “It’s a lucky thing for us that Microsoft extended the factory warranty to one year, because we were having a hell of a time dealing with the launch units. Now we don’t have to deal with those broken [Xbox 360s] until their second year, for those who have purchased the two year plans.”

In late 2006, Microsoft boosted the warranty of all Xbox 360 consoles to one year, up from 90-days previously. For gamers who are out of warranty, however, a replacement or repair will cost Xbox 360 customers $140.

When compared against other systems, the Xbox 360 is failing at higher rates than its current competitors and predecessors. Former EB Games worker Matthieu G. said that the failure rates for all other consoles were not high enough for the retailer to consider revising its policies, and guesses that that most other console systems have a failure rate of less than one percent, including the PlayStation 3. Another EB Games manager, when asked if the store warranty was worth it, conceded that in the hundreds of Wii units sold at that location thus far, zero have come back as defective.

Despite the overwhelming evidence that the Xbox 360 is a relatively unreliable games machine, Microsoft officials refuse to comment on its failure rate. Peter Moore, VP of Microsoft’s entertainment division, said to the Mercury News, “I can’t comment on failure rates, because it’s just not something – it’s a moving target. What this consumer should worry about is the way that we’ve treated him. Y’know, things break, and if we’ve treated him well and fixed his problem, that’s something that we’re focused on right now. I’m not going to comment on individual failure rates because I’m shipping in 36 countries and it’s a complex business.”

Similar questions regarding the Xbox 360 hardware met with the man responsible for the design of the console, Todd Holmdahl. He too sidestepped the issue with the Mercury News, saying, “I would say we don’t have a high defect rate. The vast majority of people are really excited about their product, and that we are targeting profitability for next year.”

Asked differently about whether or not the Xbox 360 falls into the ‘normal’ three to five percent return rate, Holmdahl said, “We don’t disclose the actual number,” and “We don’t comment on that.”

No piece of technology, no matter how well designed, should be expected to completely free of failure. The key metric is whether or not a product falls within industry standards of acceptable failure rates – and from findings based off retailer-supported warranty returns, the actual rate of failures could be six to ten times greater than what Microsoft is letting on.

Regardless of what the actual failure rate is, there is consumer perception that the Xbox 360 is a less reliable machine than its competitors. That fact alone should encourage Microsoft to do more than just avoid all comments on failures and only preach on the wonderful experience of its consumer base.
Click to expand...
http://www.dailytech.com/article.aspx?newsid=7892

Not sure if that was posted, but came across it.
 
[quote name='rodeojones903']Well my launch 360 just bit the dust. I guess I was lucky it lasted as long as it did.[/quote] Another one bites the dust, dropping like flies...
 
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