Microsoft: "Online behavior of our customers is dramatically reducing our sales"

[quote name='SynGamer']Allow users to record X seconds in lobbies and such. Make sure the information recorded shows the Gamertag of who is talking and there you go. If little kids are playing an M-rated game, then this is evidence that the parents are doing a piss poor job. But it also is great proof as to who is talking shit, being racist, etc. And the great thing is it would be entirely legal considering a person has no problem talking trash in a public lobby to people he/she don't know.[/quote]

That would be so great! I understand that users couldnt have too much power, but if we had the ability to report someone with proof that would be awesome! MS could also have a ranking system on their end to rate who is sending in legit complaints, and you would only be able to send them in everyone once and a while.
 
[quote name='Brak']I remember that one time I ran across you on Gears of War, and you were screaming at the top of your lungs, in your mic, along with your buddies.

If only you could have seen the impressed look on my face.[/QUOTE]

:rofl: Brak is always able to put a smile on my face.

As for annoying people, the second I hear someone shouting, I just mute them. It takes all of a second, and it's really not that hard.
 
you know how there's parental block... there should be D-bag block. where you put a password on and it blocks you from hearing a known D-bag... yes. I am a genius!
 
Me? I'm just vengeful. Use a racist slurs? I'll hunt you down and kill you, along with anyone who gets in my way. And I'll do it over and over and over. I don't care if I lose -- I get enough enjoyment knowing you're not having any fun.

And then I report your ass, just to rub salt in the wound.

[quote name='SynGamer']Allow users to record X seconds in lobbies and such. Make sure the information recorded shows the Gamertag of who is talking and there you go. If little kids are playing an M-rated game, then this is evidence that the parents are doing a piss poor job. But it also is great proof as to who is talking shit, being racist, etc. And the great thing is it would be entirely legal considering a person has no problem talking trash in a public lobby to people he/she don't know.[/QUOTE]

This is pretty brilliant, actually.
 
Can't stop it no matter how many people get the ban hammer. Unless you completely take away microphone privileges it will be impossible to stop people from being rude. If they made chat rooms hold more than 1 person I would be much happier with online play, because that way I'm not forced to sit in a room with people I don't know who are annoying.
 
[quote name='gobz']Last time I was playing Uno on Xbox Live some guy flashed his dong in the waiting room...[/quote]

Yeah same thing happened to me, but it happened to me the very first time I played on XBL. And then topped onto the fact that people were kicking me out of games for no reason at all, I made sure to let my 1 month run out without even thinking about renewing it.
 
I think the quote should say "Our failure to moderate the behavior of our customers is dramatically reducing our sales".

If you know what the problem is then do something about it MS, this isn't something that sprung up overnight. Maybe if they applied the same effort to banning racists and knobbers on Live as they do to blocking people from using the DLC that they paid for, they'd get results.
 
Not a great solution -- then the fuckwads would have your phone number as well and could call you direct after you held a vote to boot them!

[quote name='Outcry']IF phone numbers were authenticated and attached to every credit card number I wonder what it would do if the phone number on file with your credit card had to be placed on file with your gamer tag and shown in your profile. That way you could call the parents of the 14 year old and get cussed out by them too...atleast then you would better understand why the 14 year player is so screwed up. Although, I suppose the 20-30 year olds not being able to go an intermission without talking about man juices is just as bad...
Stupid idea, of course, but it would be interesting to watch the chaos it would spawn.[/quote]
 
After reading this thread, I went back and checked on something. I haven't played Live for almost a month at this point, which I attribute mainly to not wanting to deal with people.

I just hate how hit or miss it is. A few weeks before R6:V2 came out, I played the first one for a session of about 8 hours because I found such a great group of guys to play with. Every other time... not so much.

Other random complaint... these damn people who set their own rules during a match. "Oh, let's play Gladiator!". I stuck around only because it was the first game that didn't boot me right off. I understood it completely, yet randomly got shot in the head while watching because "I wanted that n***ga's gun".

I don't know... personally, if it isn't a built in part of the mode, don't try and do it, because they're will ALWAYS be one guy who doesn't understand or care. *obviously, if you're ONLY playing w/ friends, this is fine.
 
[quote name='dfo']Not a great solution -- then the fuckwads would have your phone number as well and could call you direct after you held a vote to boot them![/quote]

Exactly. That is the WORST idea anyone could conceive. What's to stop someone from calling and threatening/harrassing you after you school them (or they school you and are the bragging "You suck" type) a few matches in a row? And unless your number is unlisted, a quick reverse lookup on a phone number will provide a name and address. This would be the biggest violation of privacy ever and would not end well for MS.

I agree that something should be done by MS, by either implementing a cached record feature (that will save 10 seconds or so prior to you hitting record, so the whole thing can be recorded, not just the end. Or come up with some implemented key word detection system that "listens" and records anytime a suspicious key word is uttered (think Gene Hackman's description of wiretapping in Enemy of the State). Choice #2 is a bit of a stretch, but the first one is plausible.

Regardless, this should be on MS, not the users. It's their service and they have the means and resources to police things a little better. If they want a better service, stop passing it off on their users and do something about it.
 
One easy tweak would be to make the reporting options more detailed.

i.e. instead of just selecting offensive in game voice, have another step in which you select things like trash talking, use of profanities, use of racial slurs.

Then they could at least put more emphasis on say having their mods follow people with racial slur reports etc. and getting them banned.

Not a fix, but having more detailed reports would allow them to at least focus their policing resources on the most offensive users.
 
Just like the OXM artilcle showed a while back. Its nearly impossible to get banned from LIVE. There really isn't any fear of getting banned.
 
[quote name='ZForce915']Sure that will work but we shouldn't have to mute EVERYONE in order to tolerate the service. Something needs to be done to police the service we all pay to use.[/QUOTE]

In game moderators posing as regular LIVE gamers is the solution. If players were not sure who might be a mod and who isn't it would make them think twice about acting out in a non-private room.
The feedback system is BS in that players are bad for giving bad feedback just because they lose to you or start an argument, and then they get their friends to bomb your feedback.
Also, the 360's current feedback system is flawed in that you can't file a complaint for certain things.

Example: "under age 13 gamers".

I played an 8 year once which it was obvious he was really young which he even admitted to being to young to be on LIVE.
Later I contact LIVE and report his gamertag, which LIVE support just told me to use the feedback system, and I quote:

Our users are our moderators. Please just file a complaint.
Click to expand...

But there is no subject under file complaint for that, LOL.
 
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