My buddy is "banned" from trading at GS, any suggestions?

TimPV3

TimPV3

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My buddy went into GS a couple of weeks ago to trade in two copies of Kane and Lynch, one was his, one was his brother's. You can't trade in two copies of a game, so he ended up waiting until his brother got off work and went to the other GS in town later.

The guy who denied him the trade works with my mom, and told her that my buddy is a thief and steals games from stores, then trades them in. Basically I got called and bitched at today about that, which is why I'm pretty upset about this. On top of that, he said his brother is the manager, and my buddy is banned from trading there. I find the allegation that he's a thief pretty shitty, but telling my fucking mom? That's pretty low.

So what I want to know is, what would you guys do? He doesn't want to go in and confront him/cause a scene (sorry, no glitter or magazine racks). We're thinking of calling the DM, but is it necessary? I read about people here getting bullshit from GS employees, and I'm assuming that's what he should do.

Like I said, any suggestions would be great.
 
[quote name='TimPV3']My buddy went into GS a couple of weeks ago to trade in two copies of Kane and Lynch, one was his, one was his brother's. You can't trade in two copies of a game, so he ended up waiting until his brother got off work and went to the other GS in town later.

The guy who denied him the trade works with my mom, and told her that my buddy is a thief and steals games from stores, then trades them in. Basically I got called and bitched at today about that, which is why I'm pretty upset about this. On top of that, he said his brother is the manager, and my buddy is banned from trading there. I find the allegation that he's a thief pretty shitty, but telling my fucking mom? That's pretty low.

So what I want to know is, what would you guys do? He doesn't want to go in and confront him/cause a scene (sorry, no glitter or magazine racks). We're thinking of calling the DM, but is it necessary? I read about people here getting bullshit from GS employees, and I'm assuming that's what he should do.

Like I said, any suggestions would be great.[/QUOTE]


fuck gamestop, just trade them here you will get more out of it AND you will have a lot more friendlier people to deal with.
 
Unless Gamestop is the only game in town where you are, just take your business elsewhere. Why put up with employees that act like second graders?
 
Call their store and ask for the DM's office number and explain the case to him/her. If possible, present receipts for the games and they have no ground to stand on.

If they weren't traded in at the same time though, I don't know why you would have any troubles.
 
So does your mom work at gamestop too? Your post makes it sound like she and if thats the case talk to her. If she doesn't and someone she worked with told her you really have no grounds to go after gamestop, because he didn't call him a thief to his face in the store. Your friend could go after the person who told your mom but it doesn't sound like it has anything to do with gamestop.
 
your friend should call a lawyer as this guy is calling him a thief. that is slander if he is not a thief. this would be one hell of a law suit.
 
[quote name='TimPV3']My buddy went into GS a couple of weeks ago to trade in two copies of Kane and Lynch, one was his, one was his brother's. You can't trade in two copies of a game, so he ended up waiting until his brother got off work and went to the other GS in town later.

The guy who denied him the trade works with my mom, and told her that my buddy is a thief and steals games from stores, then trades them in. Basically I got called and bitched at today about that, which is why I'm pretty upset about this. On top of that, he said his brother is the manager, and my buddy is banned from trading there. I find the allegation that he's a thief pretty shitty, but telling my fucking mom? That's pretty low.

So what I want to know is, what would you guys do? He doesn't want to go in and confront him/cause a scene (sorry, no glitter or magazine racks). We're thinking of calling the DM, but is it necessary? I read about people here getting bullshit from GS employees, and I'm assuming that's what he should do.

Like I said, any suggestions would be great.[/quote]
thats a lawsuit. you cant accuse anyone of stealing if you don't see them doing the crime. your mom is wrong to say that about your friend. but why would your mom say that about him in the first place? does she hate your friend?
 
[quote name='sasukekun']wtf is glitter or magazine rack?[/quote] getting back at them by throwing glitter in their faces, knocking down the magazine racks and running out the store screaming like a bitch ...... (ok maybe not the last part)
 
Thanks for the positive responses guys, I called my mom and she might say something, I don't know if it'd be right to get him fired, even if it's a dick move to tell my mom shit like that. It's basically like telling my mom I was making out with my date during Schindler's List, if anybody gets the reference.

[quote name='allout1986']If they weren't traded in at the same time though, I don't know why you would have any troubles.[/QUOTE]The first time he went in, he tried trading them both in but they denied him. He ended up going to the other GS in town with his brother later on and traded them seperately.
[quote name='mrlokievil']So does your mom work at gamestop too? Your post makes it sound like she and if thats the case talk to her. If she doesn't and someone she worked with told her you really have no grounds to go after gamestop, because he didn't call him a thief to his face in the store. Your friend could go after the person who told your mom but it doesn't sound like it has anything to do with gamestop.[/QUOTE]My mom manages a restaurant, and the kid who denied the trade has a job there and told her. He told her he works at GS, she told him how I'm always in there with my buddy, and then he started on about how my buddy steals games due to the one incident. I'm not trying to go after Gamestop as it's my source for cheapass PS2 games, I'm just pissed that a new employee could turn assumptions into fact, then tell my mom.
[quote name='phear3d']thats a lawsuit. you cant accuse anyone of stealing if you don't see them doing the crime. your mom is wrong to say that about your friend. but why would your mom say that about him in the first place? does she hate your friend?[/QUOTE]When we were kids he was the idiot that'd get in trouble for stupid stuff like taking the neighborhood asshole's bike apart, or he was the first one of my friends to start smoking. She's just always had a vendetta against him, and just likes to prove how he's a bad influence, even though I'm past that age.
 
Why the negativity on the glitter/magazine rack? I always glitter/magazine rack everywhere I go if the service is even slightly bad. They never see it coming.
 
didn't mean it to be negative at all. many times i wish i had some glitter when dealing with most gs/eb employees. :)
 
What your friend should've done was NOT try to trade 2 copies of the same game on the same transaction or at the same store. That seems fishy to many retail employees. I know I was going to try that the one day with multiples of the Tom Clancy Trilogy pack for Xbox, but then I realized how suspicious that would look.

You could tell people how you 'got the games cheap and just wanna exploit a deal' and be absolutely honest, but there's a little voice inside retail employees heads that screams 'stolen' when someone trades in the same game twice in short order.

Of course, I did that innumerable times with the CTP at my area GS stores, just to stick them with tons of copies of those virtually unsellable games and I did every one disc only, which made their net 'profit' if someone bought some of those copies to be about $2.

I don't know what to tell ya about your friend, but I will say that he shouldn't have tried trading both at once.
 
[quote name='MisterModest']Why the negativity on the glitter/magazine rack? I always glitter/magazine rack everywhere I go if the service is even slightly bad. They never see it coming.[/quote]

QFT. My wallet has a built in glitter pouch for whenever I even pass a GameStop. Its an adventure anymore!
 
How is he banned though? If they didn't take his info down then how will they know who he is? Post a pic of the closed circuit tv and write "don't take trades from this kid." Does this Gamestop even have CCTV cameras?
 
[quote name='MSUHitman']How is he banned though? If they didn't take his info down then how will they know who he is? Post a pic of the closed circuit tv and write "don't take trades from this kid." Does this Gamestop even have CCTV cameras?[/quote]

According to at least a half dozen employees I got friendly with at my local stores, the little cameras they have in their stores are 'dummies'. Although, I know the one mall location has one of those smoke domes. Mind you, it doesn't concern me, since I'm not about to take anything from them. Well, unless by take you mean get in on a promo they have going on and stick them with some fairly worthless games and get a bonus amount for my trouble.
 
I still do get why people would attempt to trade-in two copies of a game. Regardles of other copy belonging to the brother, cousin, dad, mom, sister, grandma, or anybody else.

It just looks suspicous. Of course, I would not go the lengths of accusing someone as a thief.

The guy at GS just wanted to cause trouble. If your buddy does not want to confront him then take it higher up...supervisor, DM, whatever.

Good luck.
 
[quote name='MisterModest']Why the negativity on the glitter/magazine rack? I always glitter/magazine rack everywhere I go if the service is even slightly bad. They never see it coming.[/QUOTE]

That made me lol. Treating "glitter/magazine" rack as an actual verb.
 
As everyone knows it does make you look suspicious when you want to trade multiples of the same game, however until they actually make a policy stating that 1 copy of a game traded in per person, I feel they should take the multiples. They should take them without question. They take your id when you trade. Cags should start intentionally doing this and bring our kmart, cc, and sears reciepts with us. Then when accused whip them out and show them how bad they are getting raped. Of course if we did this I am sure their policies would change. So I guess if you live in an area with only 1 store go back on separate visits. If like me and you have a dozen stores within 10 miles just go from 1 to another. As far as the ass employee in op, I would call a higher up.
 
[quote name='davo1224']I'd ban you if you tried to trade in two copies of Kane & Lynch too. One is bad enough but TWO?[/quote]

I assume this is because it is so new, correct? If this is why, as long as he got 40% added to 30 trade value it isn't that bad. What would he get here or ebay for it?

Ok trade is at 25 so I would agree BANNED!
 
But, with the additional 25 or so % for taking credit @ FYE, they could've got $32 something instead of $25. Aside from not having any other store chains around that do trade ins, I honestly don't know HOW people keep trading their shit to Gamestop for such a low amount. Didn't K+L just come out maybe a month or so ago?
 
so HOW did your friend ended up with two copies of this mediocre game if it wasn't stolen? your friend deserves an apology from your mother. and from the GS a-hole before they get sued.
 
We traded in mult. copies of games all the time with the orginal xbox. My brother and I had system link and alot of times we bought two copies of the same game so we could link up and play.(Ghost Recon, Midtown Madness, hell I think we had 3 copies of halo so we could have lan parties etc..) I really don't remember anybody saying anything. You can't really tell me most game stop employees really care where games come from, sounds like the guy is being a dick because he doesn't like your buddy, or maybe he is just pissed off all the time because he works at gamestop..
 
Thanks for clearing up about your mom. I just wasn't exactly sure. Denying the trades was the right thing for them to do but accusing your friend of being a thief was not cool.

I say just don't give them any business. In the end it's not really going to hurt your friend and bitching to them won't do anything. Taking away your business will affect them though.
 
[quote name='strikeratt']Throw a law suit at the company for Slander ... he represents GS thus it becomes GS's problem :D[/quote]

IAWTC. Better yet, call the DM and threaten to sue for slander and watch them jump. Ever work retail and wonder why the employee orientation videos urge you to remain calm and not make a scene when the inventory control devices at the door go off? Its because someone can throw a hefty lawsuit at the company for such publicly-made false accusations...
 
[quote name='rmb']I assume this is because it is so new, correct? If this is why, as long as he got 40% added to 30 trade value it isn't that bad. What would he get here or ebay for it?

Ok trade is at 25 so I would agree BANNED![/quote]

No, it's a humour joke, because the game is (reputedly) so bad. :roll:
 
[quote name='Slim Gatsby']No, it's a humour joke, because the game is (reputedly) so bad. :roll:[/quote]

dont worry I got the joke :lol:
 
I'm sorry to hear that you're friend was banned. Unfortunately, as a business GS/EB are allowed to refuse service to anyone for anything they deem fit unless you can prove without a shadow of a doubt that they are refusing a sale based on a discriminating factor such as race, religion, sex, etc. However, the only way to get "unbanned" as I see it, is to contact the corporation. Go way above the heads of the District and Regional BS and go straight for corporate. Show them proof of purchase (receipts) and let them know the employee's name, store number, etc. This allow corporate to file the appropriate action against the employee and also get your friend off the black list.

As far as legal matters, your friend may have a case. In this case it would be for slander (as stated before) because the employee is spreading false information about your friend with no physical proof. He is also in violation of something else but I can't think of what it is off the top of my head. The legal route would be the last highway you take in a situation like this as it is not really necessary unless your friend can prove that this GS/EB is the only one around him within like a certain distance (i.e. 50 miles or some ridiculous number) or something along those lines. You could go after the employee in a personal lawsuit but threatening the company with legal action may backfire on you and hard. The personal lawsuit may end up costing you more in the end as the employee is probably some stupid kid who has less than a $1k in his bank account. A lawsuit wouldn't really be all that appropriate to be honest, but he could still do it depending on how upset he really is.

Also, trading in 2 games at once is a little suspicious as well. Next time, just trade in one game at one store, and trade in the other game at another store.

Cheers!
 
I traded in 6 sealed copies of Katamari Damacy all at once after getting them from Amazon for $4.99. They opened them all up, gave me my $11.XX each for them and I went on my merry way. They now have tons of $29.99 used copies of Katamari cluttering their shelves.

Unless you live in an area where people try to trade in lots of nicked games, I'm really surprised at that. Or maybe my GS is just shady to begin with.
 
A lawsuit is likely out of the question, since at no point did the employee accuse your friend directly of thievery.

However, these days your actions outside of work can get you into trouble as well (look at the companies than that check their employee's blogs, for example.) This employee broke rule #1 of saying-bad-things-about-customers... make sure the customer can't find out.

Your buddy should call the manager and explain the situation in full- make sure he says it's not the denial of the trade of the 2 game copies (I'm guessing you're both well aware of why that's a problem), but that he made such an accusation to a person he knew was tied to him, and that the accusation would eventually come back around. Say you want the ban lifted and the employee written up (that's really about as far as it can go right now.) If the manager isn't helpful, move up to the DM.

(Of course, what I want to know is- is the 'one incident' you mention this, or something that happened earlier? Maybe he's just been earmarked as a troublemaker by that GS.)
 
[quote name='camoor']Still trying to figure out whether being banned from GS is a bad thing... ;)[/quote]

LOL! Best quote ever on this site!
 
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