Need ebay help buyer pulling fraud

TiKi2

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Hello I need some help here. I sold an item on ebay brand new and as soon as buyer receives it he contacts me and says it is open and damaged . Which is an absolute lie. What can I do in this case? Advice must appreciated.
 
Don't sell on eBay anymore. From what I understand, eBay sides with the buyer all of the time. If the buyer used Paypal to pay, there still isn't anything you can do because Paypal always sides with the buyer. I haven't used eBay in years because of the fact that sellers are no longer able to leave negative feedback. I feel for you OP and I do hope that things work out for you.
 
ebay sucks and I tell people if you insist on selling an item on there, take a picture of it before it has been shipped out for proof and add delivery confirmation. Have the person send you the item back and then issue a refund after you get it back. I'd pull the $ out of paypal right now if I were you just in case if the person wins the dispute because then you're out of the money, ebay & paypal fees plus the person might not return the item.
 
Thanx for the replies

[quote name='thebob101']Don't sell on eBay anymore. From what I understand, eBay sides with the buyer all of the time. If the buyer used Paypal to pay, there still isn't anything you can do because Paypal always sides with the buyer. I haven't used eBay in years because of the fact that sellers are no longer able to leave negative feedback. I feel for you OP and I do hope that things work out for you.[/QUOTE]

I had something similar happen to me on amazon a couple of years back so I stopped selling on there . Without paypal and how can anyone sell anything online , they have a monopoly.

[quote name='intoxicated662']ebay sucks and I tell people if you insist on selling an item on there, take a picture of it before it has been shipped out for proof and add delivery confirmation. Have the person send you the item back and then issue a refund after you get it back. I'd pull the $ out of paypal right now if I were you just in case if the person wins the dispute because then you're out of the money, ebay & paypal fees plus the person might not return the item.[/QUOTE]

Good Idea but paypal is linked to my bank account. And if I lose the dispute and paypal doesn't get their money they might send it to a collection agency and kill my credit.
 
Not really. Pull out the $ via atm if you can or do it by other means and then just remove ya bank information from file and you should be good to go.
 
Paypal will send your account to collections and ding your credit; they store all of your personal and banking information, so removing it on your end does nothing; however, Paypal does not have any power to compel payment via the threat of criminal penalty unlike a real banking institution. You can contest the collection on your three credit reports and if you are very vigilant may even get it permanently removed.

With that said, it is usually easier to take it on the chin - I have lost thousands of dollars on eBay merchandise over the years, almost all of it due to dishonest buyers. It is the risk you take by selling on their marketplace. Even on high ticket items, say $1000.00 up, law enforcement is reluctant to get involved, usually because it involves out of state jurisdictions and subsequently a lot more work. Your one hope is to contact your local postmaster general, even on a relatively small transaction they may get involved; you would be amazed at how quickly a fraudulent buyer changes his tune when a person armed with federal jurisdiction & authority comes knocking on their door.
 
[quote name='wilsonr']Paypal will send your account to collections and ding your credit; they store all of your personal and banking information, so removing it on your end does nothing; however, Paypal does not have any power to compel payment via the threat of criminal penalty unlike a real banking institution. You can contest the collection on your three credit reports and if you are very vigilant may even get it permanently removed.

With that said, it is usually easier to take it on the chin - I have lost thousands of dollars on eBay merchandise over the years, almost all of it due to dishonest buyers. It is the risk you take by selling on their marketplace. Even on high ticket items, say $1000.00 up, law enforcement is reluctant to get involved, usually because it involves out of state jurisdictions and subsequently a lot more work. Your one hope is to contact your local postmaster general, even on a relatively small transaction they may get involved; you would be amazed at how quickly a fraudulent buyer changes his tune when a person armed with federal jurisdiction & authority comes knocking on their door.[/QUOTE]

Great advice man thanx. Couple of questions. Do you think the postmaster general would get involved with a $130 dispute? Also do you still use ebay/paypal because I can't see any other way(easy way)to sell stuff online without paypal. I think I might threaten him with fraud charges see what he thinks about it.
 
Listing on eBay used to be my job and while it isn't so much anymore, I still do list a good deal of items and am forced to use Paypal (it is not applicable in this situation, but you would fine an actual merchant account isn't so great at preventing buyer fraud either.) There are other options than eBay, although it is the most visited and popular by a ridiculous -and arguably disappointing - margin. You could try use different auction sites, or online classified sties or rely on Cheap Ass Gamer forums. In the trading forum many people do deal with cash or money orders only, so it can be done.

The Postmaster General isn't likely to help but I know from personal experience they will sometimes help in cases with relatively small amounts; it is a crapshoot really. Now threatening the buyer, whether you intend to follow up on it or not, is the option of last resort. Only do this if you think there is absolutely no other option - I have found speaking to the buyer on the phone can sometimes have positive effect, so you could attempt to call him and negotiate a resolution before dropping the fraud bomb. All in all, you will be required to sacrifice something, whether it be money, merchandise or simply your time.
 
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