My Gogamer/NWN2 LE Saga
I pre orded this puppy via this post (Great deal BTW) on 9/29. So just like everybody else, I was waiting and waiting after the games release date for Gogamer to ship it out. What I got a couple days after it's release was a cancellation notice for my order. My billing address had changed since I ordered it, and instead of calling me, they just cancelled the dang thing.
I was pissed, but I called them up, and they were very nice on the phone *Kudos!* I explained the situation, and was able to get my order replaced for the same price (As it had gone up for the LE).
So this week I get my box, I open it and Lo and Behold, it's not the one I ordered! WTF?! *Anger Rising* I had opened the box, because I wasn't sure if it was infact the LE or the Normal version as I had not seen the box before. But it was the Normal version-nothing in the box but the manual and dvd.
I call them the next day and explain the situation, and once again their customer service is on point and very courteous. They are shipping me the correct version and a return box for me to send back the one I'd recieved even though I'd opened it.(non-installed)
Anyways, here's hoping I get the right one this time, but I have to highly commend their customer service, and for that I'm willing to put up with these shipping/order mistakes.