I did a trial membership recently and I live in Wisconsin and the closest shipping was Pittsburgh. It took 4 days for them to ship to me (including a sunday that unfortunately counts) so lets count it as 3. However it took 5 days for me to ship a game back to them and have them count it as returned and then inform me that another game was on its way. Thats over 1 week, unacceptable when they count every shipping day against you whether they send it or you return it.
I promptly cancelled, but wouldnt have cancelled had they not counted days that it took for them to send a game to me. I went back to Blockbuster.