Ick. Gottaplay. Just a little warning:
I signed up for Gottaplay in June. Got my first game (for the DS) on June 18th. I played the game and had enough of it by the end of the day, and decided to return it the next day. I made an effort to get the game out to the mailbox in the morning of June 19th so that I can get a new game sooner.
A week later, they e-mailed me saying I returned a personal game, which is false, because I only own 1 DS game and I still have it today. I called them and they said there was no game in the returned mailer! They said they would forward the case to the Distribution Center to see how they want to deal with it.
I didn't hear from them for almost two weeks (even after massive e-mailing and calling). The customer service girls kept telling me that they can't really do anything for me and that I'd have to wait.
So, today I got a e-mail explaining that the mailer didn't look like a game was stolen out of it, and that I should check my location for the game again, and if I can't find it, I'd have to pay $27! Oh, and that their system currently doesn't distinguish between a lost game and a personal game returned.
Grr...