Official Amazon Trade-In FAQ 4.0 - READ 1st POST

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

[quote name='Indigo_Streetlight']I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes.[/QUOTE]

Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:
-- BlueLobstah
-- CheapAssGamer
THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about NORAM smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.

Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games
Click to expand...
Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Click to expand...
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
Click to expand...
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GENERAL FAQ (Updated 06/07/2011)
Can I post a question on this thread?
  • Only if you can't find the answer from below. :lol: And please let me know if it needs to be added to FAQ.
Can I edit this FAQ? (updated 6/7/11)
  • You bet! Up top there is a section for notable TIVs - feel free to add anything in there (and if you can remember, clean up after yourself in a few days when the TIV has undoubtedly dropped). You can edit the FAQ too, please just make sure it's useful and well formatted! Thanks!
Since when did Amazon start doing trades?
  • The program began in 2009 and is handled by a third party merchant, NorAm International.
What kind of shipping does Amazon provide us?
  • Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.
Do I have to provide my own box or envelope?
  • Yes.
Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
  • Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.
Can I put separate trades in to a single box? (updated 6/7/11)
  • Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.
Can I send in sealed games?
  • Yes. They won't reject games that still have the original shrink wrap.
Can I add Delivery Confirmation and Insurance to my shipment?
  • UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.
I don't trust UPS ground. Can I pay for postage myself? What's the address?
  • Yes. You're more than welcome to do so. The address is:
    NorAm International
    22 Hampshire Dr
    Hudson, NH 03051
    (This is also an option when submitting your trades)
When do I have to send my games once I have submitted my trade order?
  • You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv. Send on time for the best chance at success!
Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip?
  • Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.
How long does the whole trade-in process usually take?
  • From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.
How long does the "processing" status usually take? (Updated 6/8/11)
  • Usually a day or with little delay at all, but the longest reported days so far is 4.
My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
  • People have received credit on a Saturday.
I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
  • While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

    It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.
I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
  • The current wisdom is "probably not" - it's pretty YMMV but NorAm seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can!
My game is really beat up, what are the chances they’ll accept it?
  • This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.
My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
  • It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!
My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
  • It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.
I have a game from a limited edition bundle, will they accept it?
  • If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.
The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
  • This is YMMV, but probably not. The UPC is all powerful within the walls of NorAm.
I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
  • Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.
Can I trade in multiple copies of the same game?
  • Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.
How many multiple copies of the same game can I trade-in (updated 1/11/11)?
  • Maximum of 2 copies within 3 a month period.
I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
  • Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).
Will the Trade-in of the Day TIV stay for 24 hours?
  • It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.
So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
  • Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.
Wow, these TIVs suck (updated 3/9/11)!
  • Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/gamestaq/ebay/whatever. Also, not a question.
What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
  • The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
    LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.
Can I edit a submitted trade?
  • Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.
Can I use my credit on items that are not video game-related?
  • Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.
Can I use my credit on items sold by third-party merchants on Amazon?
  • According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.
Strategy guides? I can trade in game/strategy guides? Whaaaaa?
  • Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)
I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
  • The truth is that NORAM can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!
What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
  • We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
    • Good Condition eligibility (games):
    • - The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
      - Game still plays perfectly
      - Disc may have light scratches and other elements may have minor damage
      - Item may have been personalized (marked or identified)
      Click to expand...

      [*]Acceptable eligibility (games):
      - Game still plays perfectly
      - Item may have been personalized (marked or identified)
      - Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC
      Click to expand...

      [*]Note that a game will almost certainly not be accepted if it meets any of these conditions:
      - Game does not play perfectly
      - Disc is cracked
      - Marked Not for Resale (or is otherwise marked not for sale)
      Click to expand...
    Consoles/accessories have some slightly different criteria, but the idea is the same.
Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
  • Yes, that just happened.

    Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.
Who is AFS? (updated 6/9/11)
  • Not sure yet, but that's the name on the trade-in shipping labels now instead of NORAM. May just be NORAM with a different name. This will be updated as we learn more.
Post away!
 
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[quote name='slowdive21']I just got 7 "wrong item" rejection emails. (They came within the past 20 minutes)[/QUOTE]
This is pissing me off. Seems like a copout on Amazon's part.
 
[quote name='slowdive21']I just got 7 "wrong item" rejection emails. (They came within the past 20 minutes)[/QUOTE]

I'm shocked it's taken this long.
 
[quote name='slowdive21']I just got 7 "wrong item" rejection emails. (They came within the past 20 minutes)[/QUOTE]

One of my orders that never actually hit processing, was stuck in not yet delivered. Updated this morning to give me my gift cards. So maybe it depends on the mood of the worker lol.

I have one more order that is processing (really want this one to go through.. 5 games at $78)
 
YES. Another $99.60, including $44.00 for the two transactions I thought hadn't been received yet but were really just not updated to "Processing":

Frogger ($30)
NFL Blitz 2001 ($14)
Star Fox Adventures ($25.60)
Wild Arms 2 ($30)

\\:D/

...Now I just have to hope my last cart-only trade (Cabela's Big Game Hunter - GBA) goes through before October 10th, 25 days after I created the transaction. :pray:
 
Wow, I also just got 2 wrong item rejections for 2 complete GBA games that were both in like new condition. I've never been rejected before. So it seems they do not want to give the credit for these from what I'm reading from others recently. They also took the longest to process.

I sent in 6 from various systems, 4 were completed yesterday or the day before. The 2 GBA games I traded in, however, were just rejected this morning.
 
[quote name='chicagocubsfan']This is pissing me off. Seems like a copout on Amazon's part.[/QUOTE]

You're more than welcome to get pissed off because it _is_ a copout, but this is exactly why I tried to put so many disclaimers in front of this before people started sending stuff in. Amazon a while back added an explicit clause in their trade-in rules that basically states that they can deny stuff for any reason or no reason at all whenever they like. It sucks for sure, but the unwieldy monster that is the random tiv generator script they use has bitten them on the ass so many times (look at the 2nd post to see the amazing $500 dvd box set trade) that I can't really blame them for not wanting to pay $30 for a cartridge I picked up at the thrift store for $0.50.

At least they don't resort to bans and actually try to fix their problems while providing a decent trade-in alternative to bby/gs. Normally I'm not an amazon apologist but this whole situation reeked of fuck up and for the most part they've made good on it for whatever reason.
 
Hmm, getting the same problem as alot of other people are having. GC games are being accepted but cartridge games are being denied for the wrong edition. Lame :(

EDIT: LAWL I talked to a rep through chat and she kept insisting that all my games were actually books, and that my trade-in order contained none of these books.

lawlz.jpg
 
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Wrong edition denials on a couple of carts this morning. I say fuck Amazon just based on the simple fact of taking over a week to fix this shit. They should use the tracker themselves and then they would have seen the problem day 1 and could have worked towards fixing the TIVs. There's no excuse for this to take 1-2 weeks to fix-- it's just really awful risk mitigation on their part. I'm sending them an email with one consolidated list of their BS denials to see if I can get any promotional consideration from them.
If they don't pull the same BS on the disc stuff, I should be fine, but still disappointing that Amazon jerks us around like this when that critical error on their end stuck around way too long.

Still, we are very lucky to even get some accepted trades. I am thankful for that.

EDIT: Got FFVII accepted, so hopefully disc games are golden for a little while longer. They even upgraded it from acceptable to good.
 
[quote name='ken9']Hmm, getting the same problem as alot of other people are having. GC games are being accepted but cartridge games are being denied for the wrong edition. Lame :(

EDIT: LAWL I talked to a rep through chat and she kept insisting that all my games were actually books, and that my trade-in order contained none of these books.

lawlz.jpg
[/QUOTE]

Lol. Wtf. This is ridiculous. Did you tell the CS that it wasn't a book?
 
Haha, there are comments that Amazon that they can read that we can't. My two cart denials had "overpriced" in the comments. At least they're honest there, we just aren't priveleged to see it. Based on that though the rep gave me promo credits for their value. I wasn't gunning for that, I wanted to see Amazon chat's answer on why cart games are getting denied for the lulz, but the rep did me a rock solid and offered me the credit unexpectedly.

EDIT: Just had a 10 disc game order, with 1 cart, pushed through with all appropriate values. The cart WAS a DS game though, with a normal, non-fucked up value. They apparently only hate paying 21 bucks for a cart worth two bucks. Can't blame them.

EDIT2: Couple of Pokemon carts for GB just got denied. Those actually sell for 10.00 each, so no major loss I suppose. Still, they've got a massive hard on for denying the carts all of a sudden. Every disc game processed today was approved.
 
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I should mention all of my 'wrong' denials were for cart only games. some of them weren't even the $21 games. They were like $6-$8. All of them were also shipped separately, so they must have piled them up to deny them.
 
[quote name='irishsoccermbw']I'm shocked it's taken this long.[/QUOTE]

That's really what I'm thinking.

The "wrong item" BS is what they did during the last tiv glitch I was involved in (ds my horse and me, yard sale hidden treasures, ben 10 wii,etc). Only 25% of my submissions were accepted. I think it just depends on who opens your stuff for inspection. Luckily I had five hundred bucks worth of stuff accepted today that was received on the 28th of last month phew. I do have a bunch of stragglers showing up over the next few days, but I'm expecting the worse.

[quote name='maximumzero']Still rather hating on myself for giving away Road Rash for 80 cents when I could have gotten $30 less than a week later.[/QUOTE]

I sold our house during the boom that I couldve sold for $120,000.00 more a year later, talk about self hating.

[quote name='handsomepete']
At least they don't resort to bans and actually try to fix their problems while providing a decent trade-in alternative to bby/gs. Normally I'm not an amazon apologist but this whole situation reeked of fuck up and for the most part they've made good on it for whatever reason.[/QUOTE]

YES!!! Really it was a nice gift for any items accepted. If rejected items were purchased specifically for trade in, well there is always the RISK/reward part of the equation to consider. If you do this long enough, you eventually have to factor that in when deciding whether or not to buying stuff to trade in, locked TIV or not. It's even more risky when youre on the left coast like me, cause of the extra time required to ship.
 
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Okay, you guys were scaring me. I sent in 9 PS1 games and 1 PS2 game for about $185 in credit, all complete, but they still haven't finished processing. Knowing all the denials have been cart games makes me feel better but I'm still wary that they're going to cancel it since it seemed to have been a mistake that they were offering trade in values that high.
 
Only thing of mine that I have pending is an Xbox game. Everything else between GBA, GC and Xbox has paid out without any issue.

If NorAm decided to stop paying out what appears to be incorrect TIVs, it seems a little late to the party.
 
It's absolutely bizarre that they're deciding to crackdown on the cart only stuff. I just got three more denials on some N64 games. Not that I'm arguing, but why aren't they cracking the whip on all trades? Do they perceive carts in general having less value, so they're just making a compromise?
 
[quote name='Friend of Sonic']It's absolutely bizarre that they're deciding to crackdown on the cart only stuff. I just got three more denials on some N64 games. Not that I'm arguing, but why aren't they cracking the whip on all trades? Do they perceive carts in general having less value, so they're just making a compromise?[/QUOTE]

I do feel like not having a barcode to scan and needing to actually check the function of a cart on a game console is adding to its problems. Disc evaluation is just visual and quick, and a barcode on a case is easily verified. I can't imagine the mountain of carts to check that have been mailed to them in the last 2 weeks .
 
[quote name='Toss']I do feel like not having a barcode to scan and needing to actually check the function of a cart on a game console is adding to its problems. Disc evaluation is just visual and quick, and a barcode on a case is easily verified. I can't imagine the mountain of carts to check that have been mailed to them in the last 2 weeks .[/QUOTE]
You're right, I think. In theory, there may not have even been any communication about the TIV screw up, or maybe they know of it, but worked out an arrangement with Amazon since Amazon had the screw up. Maybe the workers sound the gigantic pile of games to test and said, "fuck this" and mailed them back out.

But really, who knows for sure.
 
I got another $37.80, though not for anything related to the inflated TIVs--this was for two :ps3: copies of Battlefield 3, where I got each copy for $9.99 from BBY thanks to two @Gamer coupons. ;)

Based on all the rejection-talk, I suppose I should be concerned about the cart-only Cabela's Big Game Hunter (GBA), Castlevania: Harmony of Dissonance (GBA), and Dragon Warrior III (GBC) that have yet to process. I'll hope for the best, though. :D
 
So, I have 3 "wrong item" rejections so far on a shipment that i stated "do not return" but they returned anyway. It tries to say that it was the "wrong condition" but instead of giving the lower amount, they just returned it and then claimed it was the wrong item.

Is it worth calling amazon on this? will they credit the amount?

It makes no sense to say that the item was incorrect condition, and then also that it was the wrong item and return it.
 
[quote name='handsomepete']You're more than welcome to get pissed off because it _is_ a copout, but this is exactly why I tried to put so many disclaimers in front of this before people started sending stuff in. Amazon a while back added an explicit clause in their trade-in rules that basically states that they can deny stuff for any reason or no reason at all whenever they like. It sucks for sure, but the unwieldy monster that is the random tiv generator script they use has bitten them on the ass so many times (look at the 2nd post to see the amazing $500 dvd box set trade) that I can't really blame them for not wanting to pay $30 for a cartridge I picked up at the thrift store for $0.50.

At least they don't resort to bans and actually try to fix their problems while providing a decent trade-in alternative to bby/gs. Normally I'm not an amazon apologist but this whole situation reeked of fuck up and for the most part they've made good on it for whatever reason.[/QUOTE]

What amazon needs to do is outright state that they are rejecting the items based on trade in values being too high or recieving too many of that item in a short time span - this "wrong item" bullshit just makes people upset and makes it look like they think they can just lie and we can't do anything about it.

Be honest and tell people you don't want to pay $30 for any more mario is missing carts, and people will understand.
 
[quote name='jer7583']What amazon needs to do is outright state that they are rejecting the items based on trade in values being too high or recieving too many of that item in a short time span - this "wrong item" bullshit just makes people upset and makes it look like they think they can just lie and we can't do anything about it.

Be honest and tell people you don't want to pay $30 for any more mario is missing carts, and people will understand.[/QUOTE]
People will still bitch and moan and complain, but at least it wouldnt be a straight up lie by NorAm.
 
not that anyone will necessary listen to me, but here's my take on contacting amazon CS about all this:

don't do it unless you have a legitimate complaint. if your stuff comes back wrecked (or doesn't come back at all) after being rejected, that's probably legitimate. if you don't like that they didn't give you $30 for your duck hunt cartridge, just suck it up. please avoid abusing the goodwill of amazon's customer service and acknowledge that in life you win some and you lose some. My 2c.
 
So, is the consensus that it is only cart-only GBA stuff that is coming back? I just mailed 2 complete ones a few days ago (after getting 3 complete ones accepted last week). They are actually nice, decent-values ones, too. They would sell for what they are supposed to be giving me if not a little bit more (and that is on the low-end at eBay - probably higher on Amazon itself). I was hesitant to send them in at all because of that reason alone, actually.

I'm sure as hell glad I decided not to send in my still sealed Kirby Nightmare in Dreamland.

While this one (not mine by the way) hasn't sold, it is currently the cheapest new copy on eBay:

http://www.ebay.com/itm/Kirby-Night...3435?pt=Video_Games_Games&hash=item23222df87b

Anyway, the good news is that I did, finally, get my second package (of 4 complete Gamecube games) accepted today. And the big relief there is that they accepted Animal Crossing without the memory card. Since that card had 100's of hours of gameplay on it, I just couldn't part with it. But I'm glad I got $24.20 for the game itself. I'm certainly glad that the other CAG who said he sent his memory card in with his copy didn't screw me up by, in effect, pointing that out ;). But seriously, I doubt any used copies of that game anywhere come with the card. And their "Good" rating is not the same as "Like New" (in which case I would have had to include it). I will add that nearly everything I sent them otherwise is in pretty much "like new" condition since it was all from my personal stash of GBA and GC games.
 
Just got done with a chat rep, who said that they must have been an incorrect edition of the item and i would have to resubmit at the current value.

I'm not upset because there's always no guarantee with these things it's just the kind of backhanded nature of the "wrong item" rejections that irks me. It's not good customer service.
 
[quote name='io']
Anyway, the good news is that I did, finally, get my second package (of 4 complete Gamecube games) accepted today. And the big relief there is that they accepted Animal Crossing without the memory card. Since that card had 100's of hours of gameplay on it, I just couldn't part with it. But I'm glad I got $24.20 for the game itself. I'm certainly glad that the other CAG who said he sent his memory card in with his copy didn't screw me up by, in effect, pointing that out ;). But seriously, I doubt any used copies of that game anywhere come with the card. And their "Good" rating is not the same as "Like New" (in which case I would have had to include it). I will add that nearly everything I sent them otherwise is in pretty much "like new" condition since it was all from my personal stash of GBA and GC games.[/QUOTE]I also just got my second transaction of 4 GC games (though not at all complete, found at local GSs and purchased with the B2G2 promo) approved, and it included an Acceptable copy of Animal Crossing, along with Bomberman Generation, Smuggler's Run: Warzones, and The Hobbit (all Acceptable).

All in all, $60.85 for ~$12 GS credit is pretty sweet. ;) ...And I'm now up to ~$410 in GC credit (which doesn't include what I've spent paying off my Virtue's Last Reward, Nausicaa of the Valley of the Wind Manga Boxset, and Hyrule Historia preorders, as well as the Like New Midnight Purple 3DS I found for my brother in the Marketplace for $123.98!). :hot:
 
[quote name='io']So, is the consensus that it is only cart-only GBA stuff that is coming back? I just mailed 2 complete ones a few days ago (after getting 3 complete ones accepted last week). They are actually nice, decent-values ones, too. They would sell for what they are supposed to be giving me if not a little bit more (and that is on the low-end at eBay - probably higher on Amazon itself). I was hesitant to send them in at all because of that reason alone, actually.[/QUOTE]

It might just be GBA stuff in general. Or at least the games that shouldn't have that high of a value. I got my complete games in great condition rejected for wrong item even though its not. I also said not to return and to downgrade, but they returned anyways. So they either got too many, or are rejecting most of them due to them not wanting to pay the higher values.
 
^ OK, well, we'll see what happens with my mint/complete (and somewhat valuable) GBA games I just mailed the other day. The advantage of super-slow UPS shipping is that maybe by the time these get there they will think they are done with all the rejections and take them at that point. Yeah, probably not - but who knows. Or if they realize what they have maybe they will take them since they are, actually, worth something. Again, yeah, who am I kidding...

[quote name='Vigilante']I also just got my second transaction of 4 GC games (though not at all complete, found at local GSs and purchased with the B2G2 promo) approved, and it included an Acceptable copy of Animal Crossing, along with Bomberman Generation, Smuggler's Run: Warzones, and The Hobbit (all Acceptable).

All in all, $60.85 for ~$12 GS credit is pretty sweet. ;)[/QUOTE]

It was my intention to scour a few GS stores to see if I could send in their copies instead of my pristine ones. But I never did that (even though I even went a few times for other things - just forgot about looking at GC stuff). Finally, yesterday, I was at one that has some GC games and their selection was utter crap. The only game I saw in there that had a decent values was Kirby Air Ride and it was in a generic case and I would have probably been horrified by the disc condition ;). I sent my mint one instead.

I'm really hoping that a few of these Gamecube games become VC games on the Wii U if not the next Nintendo system. That was sort of what I counted on when sending some of these games that I had a hard time parting with (like Kirby Air Ride, Luigi's Mansion, Star Fox Assault, Mario Party 4, etc).

Another game I almost sent in but then realized was woth more for me to sell myself was Shadow the Hedgehog (Gamecube). They were giving $20 for it and my copy was still sealed. Their value for it now is a whopping $1.45. I just got an email that my copy sold on the Amazon Marketplace for $59. :bouncy:

So yeah, here's to my habit of purchasing tons of games and then never getting around to playing them - paid off in this case at least. I'm pretty sure I got that on clearance at Fred Meyer for $10-$15 tops.
 
Everything went through fine except for one that's still in processing; Super Street Fighter II (SNES) which is the only Pre-GC/PS2/Xbox game in there. I did include both the box and manual. We'll see what happens.
 
1 more credit and 1 more rejection for 'severe damage' for one of my ps1 games.

I believe they are working off a list because my first golden eye went trough and my second was 'wrong item'.
 
[quote name='Friend of Sonic']It's absolutely bizarre that they're deciding to crackdown on the cart only stuff. I just got three more denials on some N64 games. Not that I'm arguing, but why aren't they cracking the whip on all trades? Do they perceive carts in general having less value, so they're just making a compromise?[/QUOTE]

I remember Noram being funny about cart-only trades last year when I was sending in n64 Perfect Dark games for $4 each. I have a feeling they only keep the best ones and reject the rest when they become oversupplied. Still, it really doesn't make any sense considering their fondness for beat-to-hell ps1 discs...
 
[quote name='Indigo_Streetlight']I remember Noram being funny about cart-only trades last year when I was sending in n64 Perfect Dark games for $4 each. I have a feeling they only keep the best ones and reject the rest when they become oversupplied. Still, it really doesn't make any sense considering their fondness for beat-to-hell ps1 discs...[/QUOTE]

ps1 discs can be buffed out, carts are carts.
 
All my cart only stuff was denied, including a $1 game - yet they upgraded my disc only Blast Lacrosse from Acceptable ($21) to Good ($30). I'm not understanding the logic here.

I'm probably going to call customer service and complain since the reasons were totally bogus - "Incorrect edition" on games that only had one edition (Ristar and Quest 64).
 
I'm pretty sure customer service is in on it, you won't get much and risk the infamous amazon account ban for complaining too much.

Just take it as you win some, you lose some. These rediculous TIVs are totally YMMV with amazon, that's part of the deal.

On the plus side a few more were accepted today, still a lot sitting in processing, probably not sure if they want them yet.
 
Sent in some Gamecube games. All of the disc only got accepted at "acceptable" and all the complete ones at "good." It's strange though, I sent two of them in without manuals and they got accepted as good. I've had every single one up until this point without manuals get downgraded to acceptable or sent back. Hmmmmm
 
After hearing that Pokemon Stadium without the transfer pack was getting rejected, I thought for sure Seaman for Dreamcast I sent in would get rejected without a microphone. Not only did they accept it, they changed it from acceptable to good.
 
[quote name='chicagocubsfan']Lol. Wtf. This is ridiculous. Did you tell the CS that it wasn't a book?[/QUOTE]

Yeah, story short she ended up crediting me $20 'promotional credit' for the trouble/confusion. Most ridiculous conversation I've ever had with a CS rep >_>.
 
[quote name='jer7583']I'm pretty sure customer service is in on it, you won't get much and risk the infamous amazon account ban for complaining too much.
[/QUOTE]

I'm pretty happy with what I've got but I've heard of scenarios in the past where people have gotten the quoted TIVs by calling. Someone I know managed to get the $270 trade in value for Dream, Dance, Cheer on Wii by complaining to customer service.

It'd be a different scenario if they said the item was damaged, "incorrect edition" is totally false in every way.
 
Yes, but since we aren't sending the magical gold-plated $30 versions of these games I guess they are by default "incorrect edition" ;).
 
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