[quote name='Jek Porkins']Seconded. I only order through these guys, now. They also have a running discount based on how much you've spent on your account over time, which is nice. That, and the free shipping over $100 makes it a no-brainer for me.[/QUOTE]
Yeah the customer awards does not add up to much, but its still a nice touch. You get 0.5% off general purchases and 1% off magic card purchases for your first $50. Then 1% and 2% at $100, 1.5% and 4% off at $200 and it just keeps going up every few hundred after that. Its not much, but it does add up to a few bucks off every order over time. Seeing as they are already the cheapest option its a nice touch.
Their customer service is also top notch. Iv canceled a few orders and replaced them because of Summoner Wars being delayed again and again and they have been fast and friendly every time. The only time I had an issue was when I bought a "grab bag" of magic cards. Basically they "randomly select" a rare and then randomly select an additional 9-10 commons and uncommons and toss them in a little pack. In addition they also claim they put $5-$50 off gift cards in 1 of every 15 bags. Typical raffle stuff that comic shops often do. Well I bought their discounted 20 pack and got horrendous results. I didnt expect to have amazing results or even break even...but this just seemed too crappy to chalk up to random luck. Out of the 20 rares I received they were all junk worth no more then $0.50 each and worse there were duplicates. Out of the 200 cards only 8 were uncommon so that worked out to less then 1 per pack! Then there was no gift card which defied the 1 in 15 odds. Even the commons I received were among the cheapest and junkiest available. As I said I didnt expect to pull some big mythic rare out or that every other card was going to be an uncommon or even to get a gift card...but to get duplicates, no gift card and every last card to be bunk....that seemed fishy.
To their credit when I contacted them though they refunded me the $18 I spent on the 20 grab bag pack though, so it again shows they have great CS. As I said love the site over all and I dont hold the grab bag against them(even if they would not have refunded me I wouldnt have). I just listed it because it shows again not only are their prices the best but they seem to respect the customer a lot.
Yeah the customer awards does not add up to much, but its still a nice touch. You get 0.5% off general purchases and 1% off magic card purchases for your first $50. Then 1% and 2% at $100, 1.5% and 4% off at $200 and it just keeps going up every few hundred after that. Its not much, but it does add up to a few bucks off every order over time. Seeing as they are already the cheapest option its a nice touch.
Their customer service is also top notch. Iv canceled a few orders and replaced them because of Summoner Wars being delayed again and again and they have been fast and friendly every time. The only time I had an issue was when I bought a "grab bag" of magic cards. Basically they "randomly select" a rare and then randomly select an additional 9-10 commons and uncommons and toss them in a little pack. In addition they also claim they put $5-$50 off gift cards in 1 of every 15 bags. Typical raffle stuff that comic shops often do. Well I bought their discounted 20 pack and got horrendous results. I didnt expect to have amazing results or even break even...but this just seemed too crappy to chalk up to random luck. Out of the 20 rares I received they were all junk worth no more then $0.50 each and worse there were duplicates. Out of the 200 cards only 8 were uncommon so that worked out to less then 1 per pack! Then there was no gift card which defied the 1 in 15 odds. Even the commons I received were among the cheapest and junkiest available. As I said I didnt expect to pull some big mythic rare out or that every other card was going to be an uncommon or even to get a gift card...but to get duplicates, no gift card and every last card to be bunk....that seemed fishy.
To their credit when I contacted them though they refunded me the $18 I spent on the 20 grab bag pack though, so it again shows they have great CS. As I said love the site over all and I dont hold the grab bag against them(even if they would not have refunded me I wouldnt have). I just listed it because it shows again not only are their prices the best but they seem to respect the customer a lot.