Official Collector's Edition Compilation V (No reselling discussions)

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dreamer131313

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01/19/2016​
Life is Strange: Limited Edition  :ps4:  :xb1: $39.99​
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CONTENTS:
 air soon find themselves investigating the mysterious disappearance of fellow student Rachel Amber, uncovering a dark side to life in Arcadia Bay. Meanwhile, Max must quickly learn that changing the past can sometimes lead to a devastating future. Limited Edition includes: 32 page artbook including unreleased concept art; Licensed 13 track soundtrack (featuring alt-J, Foals, José González…) plus an 8 track original score by Jonathan Morali; Directors’ commentary

Amazon: http://www.amazon.com/Life-Strange-Limited-PlayStation-4/dp/B017AGIDT6/ref=sr_1_5?s=videogames&ie=UTF8&qid=1447888601&sr=1-5&keywords=limited+edition+ps4
Best Buy: http://www.bestbuy.com/site/searchpage.jsp?st=life+is+strange+limited+edition&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&keys=keys
Gamestop: http://www.gamestop.com/browse?nav=16k-3-life+is+strange+limited+edition,28zu0
 
01/26/2016​
FINAL FANTASY EXPLORERS COLLECTOR'S EDITION  :3ds: $69.99 SQUARE ENIX EXCLUSIVE​
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CONTENTS:
 32-page artbook featuring illustrations by renowned artists Yoshitaka Amano, Gen Kobayashi and Toshiyuki Itahana
•    “Songs for the Journey,” a 20-track music soundtrack sampler comprised of tracks by celebrated Composer Tsuyoshi Sekito
•    Themed FINAL FANTASY EXPLORERS Nintendo 3DS hard case
•    Exclusive box packaging, featuring the artwork of series concept artist Amano


https://store.na.square-enix.com/product/291359/final-fantasy-explorers-collector-s-edition-3ds
 ​
02/19/2016​
Fire Emblem Fates Special Edition  :3ds: $79.99​
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CONTENTS:
 
  • All Three Versions of Fire Emblem: Fates (Birthright, Conquest, Revelation*) on a Single Cartrige**
    *Allows purchasers to play Revelations three weeks prior to launch on eshop
  • **Only way to get all Three Versions on a Single Cartridge

[*]Hardcover Art Book
[*]Nintendo 3DS XL Carrying Pouch featuring Game Art
Amazon: http://www.amazon.com/Fire-Emblem-Special-Nintendo-3DS/dp/B017W16ZDK/ref=sr_1_3?s=videogames&ie=UTF8&qid=1447887391&sr=1-3&keywords=fire+emblem+fates
Best Buy: http://www.bestbuy.com/site/fire-emblem-fates-special-edition-nintendo-3ds/9507179.p?id=1219020249013&skuId=9507179
Gamestop: http://www.gamestop.com/nintendo-3ds/games/fire-emblem-fates-special-edition/126802
 
 ​
02/23/2016​
Deus Ex: Mankind Divided - Collector's Edition  :xb1:  :ps4: $139.99​
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CONTENTS:
 
  • Collector's Edition includes Day 1 Edition Game with all of the In-Game Content & Rewards from "Augment Your Pre-Order", 9" Adam Jensen Figurine, 48 Page Titan Art Book, Limited Edition Steel book
Amazon: http://www.amazon.com/Deus-Ex-Mankind-Divided-Collectors-Xbox/dp/B014HB2GIQ/ref=sr_1_1?s=videogames&ie=UTF8&qid=1441238224&sr=1-1&keywords=Deus+Ex%3A+Mankind+Divided+-+Collector%27s+Edition&pebp=1441238226390&perid=0E18KM8DHQJAV8Q8Z6GB
GameStop: http://www.gamestop.com/browse?nav=16k-3-Deus+Ex+Mankind+Divided+Collector+s+Edition,28zu0
 
Mega Man Legacy Collection - Collector's Edition  :3ds: $49.99​
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CONTENTS:
 Collector's Edition includes Mega Man Legacy Collection game, two Nintendo 3DS Mega Man themes, 18-song sample compilation soundtrack, four Mega Man stickers, six Mega Man postcards and an exclusive gold Mega Man amiibo Figure

Amazon: http://www.amazon.com/Mega-Man-Legacy-Collection-Collectors-Nintendo/dp/B017WWFLVG/ref=sr_1_1?s=videogames&ie=UTF8&qid=1447887621&sr=1-1&keywords=mega+man+collector&pebp=1447887626744&perid=1YXQNDK9KB2Y71RMJBT3
Best Buy: http://www.bestbuy.com/site/mega-man-legacy-collection-collectors-edition-nintendo-3ds/4738600.p?id=bb4738600&skuId=4738600
Gamestop: http://www.gamestop.com/nintendo-3ds/games/mega-man-legacy-collection-collectors-edition/126782
 
03/04/2016​
The Legend of Zelda: Twilight Princess HD + amiibo Figure  :wiiu: $59.99​
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Amazon: http://www.amazon.com/Legend-Zelda-Twilight-Princess-HD-Wii/dp/B017W1771Y/ref=sr_1_1?s=videogames&ie=UTF8&qid=1447887841&sr=1-1&keywords=twilight+princess+wii+u
Best Buy: http://www.bestbuy.com/site/the-legend-of-zelda-twilight-princess-hd-amiibo-figure-nintendo-wii-u/8476002.p?id=1219692427284&skuId=8476002
Gamestop: http://www.cheapassgamer.com/redirect.php?url=http%3A%2F%2Fwww.gamestop.com%2Fwii-u%2Fgames%2Fthe-legend-of-zelda-twilight-princess-hd-with-amiibo%2F126800&pid=13133116
03/8/2016​
Tom Clancy's The Division Collector's Edition  :ps4:  :xb1: $159.99​
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CONTENTS:
 
  • Tom Clancy's The Division Collector's Edition Includes:
  • Tom Clancy's The Division Game
  • Season Pass
  • Real Agent Watch
  • Poster
  • Agent Armband
  • Art Book
GameStop http://www.gamestop.com/browse?nav=16k-3-Tom+Clancy+s+The+Division+Collector+s+Edition,28zu0
Amazon http://www.cheapassgamer.com/redirect.php?url=http%3A%2F%2Fwww.amazon.com%2FTom-Clancys-Division-Collectors-Xbox-One%2Fdp%2FB00ZE3616K%2Fref%3Dsr_1_1%3Fie%3DUTF8%26amp%3Bqid%3D1451668312%26amp%3Bsr%3D8-1%26amp%3Bkeywords%3DTom%2BClancy%2BThe%2BDivision%2BCollector%2527s%2BEdition&pid=13133116
 
03/18/2016​
UNCHARTED 4: A Thief's End Special Edition  :ps4: $79.99​
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CONTENTS:
 
  • The Special Edition includes: UNCHARTED 4: A Thief's End
  • Collectible Steelbook Case
  • 48-Page Hardcover Art Book by Dark Horse
  • Naughty Dog & Pirate Sigil Sticker Sheet
  • Naughty Dog Points: in-game currency to unlock various multiplayer content
Amazon: http://www.amazon.com/UNCHARTED-Thiefs-End-Special-PlayStation-4/dp/B014R4ZZ0E/ref=sr_1_2?s=videogames&ie=UTF8&qid=1441239408&sr=1-2&keywords=UNCHARTED+4%3A+A+Thief%27s+End+Special+Edition&pebp=1441239411898&perid=05QQMN18B57X7P7JKQNY
GameStop: http://www.gamestop.com/ps4/games/uncharted-4-a-thiefs-end-special-edition/125332
 
UNCHARTED 4: A Thief's End Libertalia Collector's Edition  :ps4: $119.99​
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CONTENTS:
 
  • The Libertalia Collector's Edition includes: UNCHARTED 4: A Thief's End
  • 12" Premium Drake Statue
  • Two EXCLUSIVE instant multiplayer unlocks: Madagascar Sidekick Outfits & Henry Avery Sigil Ball Cap
  • Five additional instant multiplayer unlocks: UNCHARTED: Drake's Fortune Outfit, Heist Drake Outfit, Desert Drake Outfit, Golden Weapon Skin, and Desert Weapon Skin
  • Collectible Steelbook Case, 48-Page Hardcover Art Book by Dark Horse, Naughty Dog & Pirate Sigil Sticker Sheet, and Naughty Dog Points to unlock more multiplayer content
Amazon: http://www.amazon.com/UNCHARTED-Thiefs-Libertalia-Collectors-PlayStation-4/dp/B014R50404/ref=sr_1_1?s=videogames&ie=UTF8&qid=1441239629&sr=1-1&keywords=UNCHARTED+4%3A+A+Thief%27s+End+Libertalia+Collector%27s+Edition&pebp=1441239638373&perid=07EK7MHGEFJKJ60ZFZ83
GameStop: http://www.gamestop.com/ps4/games/uncharted-4-a-thiefs-end-libertalia-collectors-edition/125333
 
 
03/26/2016​
Mirror's Edge Catalyst Collector's Edition  :ps4:  :xb1:  :pc: $199.99​
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CONTENTS:
 
  • Base Game
  • Adult Faith/Young Faith diorama (14" Tall)
  • Exclusive Steel book
  • Exclusive lithograph
  • Set of 10 concept pieces
  • Temporary logo tattoo-
  • Temporary Faith arm tattoo
  • Storage box
GameStop http://www.gamestop.com/ps4/games/mirrors-edge-catalyst-collectors-edition/123411
 
03/31/2016​
Street Fighter V Collector's Edition  :ps4: $99.99​
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CONTENTS:
 
  • Includes Street Fighter V game disc
  • 10 inch fully painted Ryu figurine
  • 48 page hardcover artbook
  • DLC cards for extra goodies
  •  
Amazon: http://www.amazon.com/Street-Fighter-V-Collectors-PlayStation-4/dp/B014PCUKJO/ref=sr_1_1?s=videogames&ie=UTF8&qid=1441239793&sr=1-1&keywords=street+fighter+collector+ps4
Best Buy: http://www.bestbuy.com/site/street-fighter-v-collectors-edition-playstation-4/4479602.p?id=1219751248489&skuId=4479602
 
04/12/2016​
Odin Sphere Leifthrasir: Storybook Edition  :ps4: $79.99​
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CONTENTS:
 Available exclusively for the PlayStation 4 version of Odin Sphere Leifthrasir is the "Storybook Edition." This beautiful premium edition will contain a bevy of exclusive items designed with the collector in mind. The PS4 game will come nestled in a Collector's Metal Slipcase with the game's key art on the front and a not-yet-revealed image on the reverse. A high-quality Art Print, suitable for framing, brings magic into your home while a Potion Recipe T-shirt, emblazoned with a helpful reminder of the game's alchemy system, lets you take your fandom out into the world. A hardcover version of the 64-page Art Book filled with original drawings from the legendary George Kamitani and Vanillaware rounds out the set. All this is housed within a Premium Outer Box that displays breathtaking art work on every side.
AMAZON: http://www.amazon.com/exec/obidos/ASIN/B0186D1U74/ref=nosim/cheapassgam08-20
 
Dark Souls III Collector Edition  :ps4:  :xb1: $129.99​
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CONTENTS:
 
  • 10" Red Knight Statue
  • Prima Starter Guide
  • Official Dark Souls III Soundtrack
  • Official art book
  • Cloth game map
  • Collector's box
  • Dark Souls III Software
Gamestop: http://www.gamestop.com/browse?nav=16k-3-Dark+Souls+III+Collector+s+Edition,28zu0
Amazon: http://www.amazon.com/Dark-Souls-III-Collectors-PlayStation-4/dp/B0191J0SE8/ref=sr_1_1?ie=UTF8&qid=1451667334&sr=8-1&keywords=dark+souls+iii+collector%27s+edition
Best Buy: http://www.bestbuy.com/site/searchpage.jsp?st=dark+souls+iii+collector%27s+edition&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&keys=keys
 
TBD ​
 ​
One Piece: Burning Blood - Marineford Edition  :ps4: $129.99​
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CONTENTS:
 

  • Includes 2 Figurines: Edward "Whitebeard" Newgate Statue & Whitebeard's Grave
  • Official Artbook
  • Marineford Display Background
  • Collector's Box
  • Limited to 5,000 pieces in North America
 
Amazon: http://www.amazon.com/One-Piece-Burning-Blood-Marineford-PlayStation/dp/B019ICBP3Q/ref=sr_1_2?s=videogames&ie=UTF8&qid=1451667391&sr=1-2&keywords=one+piece+burning+blood
 
 
 
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thelonepig said:
If you don't have a code in 48 hours on Bravely Second, follow the instructions at forums.bestbuy.com. You should have a code within just a few hours. You'll need to sign up for an account if you don't have one already as it requires PMing a mod.
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Thanks so much for this advice, messaged them and they got back to me within the hour with a code! :D

 
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Opened up my BS CE copy from Best Buy, was packaged well enough though one corner was badly crushed and it was pre-shipment not during shipment.

Off to BB that goes again.

 
Bravely Second preorder from Amazon came with a crushed corner, but managed to get $10 back because of it. Later I found out that the Amazon Collector Editions didn't get the preorder bonus the Standard versions had. Had to go through 5 reps (3 chat, 2 email) to figure that out (just asking a question on if it was offered on the CE) - but the last rep offered me a free Standard version of the game as an "exception" for it not being offered. Didn't have any use for the standard edition since I already have the CE and it wouldn't include the preorder code anyways so I wanted to see if I could either get a refund or credit for the price of the Standard edition that was offered - rep ended up just refunding the rest on the CE (~$47). Ended up getting the Collector's Edition for free because it didn't include the costume dlc that I can get in-game anyways. Honestly just wanted to see if I could get the DLC, but since they offered.

 
Link2999 said:
Bravely Second preorder from Amazon came with a crushed corner, but managed to get $10 back because of it. Later I found out that the Amazon Collector Editions didn't get the preorder bonus the Standard versions had. Had to go through 5 reps (3 chat, 2 email) to figure that out (just asking a question on if it was offered on the CE) - but the last rep offered me a free Standard version of the game as an "exception" for it not being offered. Didn't have any use for the standard edition since I already have the CE and it wouldn't include the preorder code anyways so I wanted to see if I could either get a refund or credit for the price of the Standard edition that was offered - rep ended up just refunding the rest on the CE (~$47). Ended up getting the Collector's Edition for free because it didn't include the costume dlc that I can get in-game anyways. Honestly just wanted to see if I could get the DLC, but since they offered.
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Wow the CE didn't offer it? I was trying to find a previous version of the page but no luck. I've gotten $15+tax back so far but my complaint was forwarded to the marketing and promotions team and I should get an answer in 1 business day.

 
It was listed on the collectors edition page (edit sorry cached page was for Amazon CA) so don't take their word. They had it listed under the promotions section.

 
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Link2999 said:
Bravely Second preorder from Amazon came with a crushed corner, but managed to get $10 back because of it. Later I found out that the Amazon Collector Editions didn't get the preorder bonus the Standard versions had. Had to go through 5 reps (3 chat, 2 email) to figure that out (just asking a question on if it was offered on the CE) - but the last rep offered me a free Standard version of the game as an "exception" for it not being offered. Didn't have any use for the standard edition since I already have the CE and it wouldn't include the preorder code anyways so I wanted to see if I could either get a refund or credit for the price of the Standard edition that was offered - rep ended up just refunding the rest on the CE (~$47). Ended up getting the Collector's Edition for free because it didn't include the costume dlc that I can get in-game anyways. Honestly just wanted to see if I could get the DLC, but since they offered.
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And a few dings on ur amazon account...not worth it.

 
Gedemer said:
And a few dings on ur amazon account...not worth it.
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It's fine. My account is in good standing, I make sure to ask now and again. Bans tend to happen when they catch you returning a good amount of stuff. There's some kind of algorithm they use to determine how much you paid vs # of items returned in x amount of time vs actual Amazon shipping cost vs amount refunded. I'm almost done with my Amazon Student membership, so I'll be switching accounts soon anyways to restart it (2 colleges means I have 2 emails).

 
Link2999 said:
It's fine. My account is in good standing, I make sure to ask now and again. Bans tend to happen when they catch you returning a good amount of stuff. There's some kind of algorithm they use to determine how much you paid vs # of items returned in x amount of time vs actual Amazon shipping cost vs amount refunded. I'm almost done with my Amazon Student membership, so I'll be switching accounts soon anyways to restart it (2 colleges means I have 2 emails).
Click to expand...
No it's not purely based on how much you return. It's also the amount of times you contact them. Also no rep can tell you if it's in good standing. Just sayin.

 
notaxation said:
Exactly right. Asking a CS rep the status of your account is pointless.
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There's no scale that they can see, but they can at least check some of the factors that go into issued bans (# of times contacted, amount refunded, number of items returned, etc.). Either way, I have 338 orders made on my account, returned maybe 5 of those - each with a value of around $20 or less. Either way, I never requested the extra game - that's what they offered after finding out the preorder code didn't come with the CE.

 
My two Bravely Second CEs from Amazon actually came in perfect condition despite being in a box with some empty spaces and no padding whatsoever. Thank god cause I would feel like an ass complaining to them had it came all messed up since I got them for $45 each due to the double 20% off glitch.
 
Lol people are blatantly trying to rip off Amazon over stupid shit. "All I wanted was the DLC but they gave me..." ya guys, sure thing.

 
akgamerx said:
Lol people are blatantly trying to rip off Amazon over stupid shit. "All I wanted was the DLC but they gave me..." ya guys, sure thing.
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... That is how it goes though. I just asked for a code and they say I'll send a message to our marketing promotion and refund you $15 for the inconvenience. I have never asked for any compensation for any item I've had an issue with. They love to just throw refunds at you.
 
Nick51705 said:
Wow the CE didn't offer it? I was trying to find a previous version of the page but no luck. I've gotten $15+tax back so far but my complaint was forwarded to the marketing and promotions team and I should get an answer in 1 business day.
Click to expand...
They just told me to contact the chat again after waiting 2 days....

 
The number of times you contact CS has no bearing on your standing with them whatsoever. None. It depends on what you contact them for. If you contact Amazon CS 10 times in a week and ask them stuff like "Do you know when this item will be in stock?" That doesn't have anything to do with any account standing.

However, if you contact them 10 times asking for refunds, credits, and free shit... yeah, of course.

 
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This is seriously silly. I contact Amazon, first guy transfers me to second guy, second guy says nothing for 5 minutes then transfers me to 3rd guy, 3rd guy apologizes for all the transfers then transfers me back to second guy, now second guy is doing the same shit again.

Transferred to a 4th guy now....who then transferred me to a 5th guy, who was the fucking 2nd guy again who instantly transfers me to 6th guy. Onto 7th guy now, instantly sends me back to the 2nd guy who is doing the same shit again.

What did I do to deserve this hell. I feel like I should post this transcript for shits and giggles when its over

 
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akgamerx said:
Lol people are blatantly trying to rip off Amazon over stupid shit. "All I wanted was the DLC but they gave me..." ya guys, sure thing.
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Speaking from experience, that's not always the case at all. Sure, some people want free handouts, but the majority of these situations are freely given by the reps without even much prying by the consumer. They're trained to do that.

I once bought a TV from them that arrived broken, in trying to do an exchange for a different model (the one I bought was sold out), I wound up with a free TV. This was due in part to AMZ's screw up, over-eager reps, and it being an out of the norm situation.

I tried to rectify their mistake by sending multiple emails and speaking to a few different reps, but was eventually told not to worry about it. It's just the way their CS department works.
 
Not sure how you guys are lucking out and getting DLC codes/$15+ credits. i just end up with this shit

02:17 PM PDT Pavan(Amazon): Hello, my name is Pavan. I'm here to help you today.
02:17 PM PDT Me: Hi
02:17 PM PDT Pavan: Let me check this for you
02:20 PM PDT Pavan: I see that this issue needs to be handled by our concerned team, let me transfer our chat
02:20 PM PDT Me: Hi
02:23 PM PDT Me: Hello?
02:23 PM PDT Ali(Amazon): Let me connect you to a member of our retail team. It will only take a moment.
02:23 PM PDT Dillan(Amazon): Hello , thank you so much for contacting Amazon, my name is Dillan and I will be assisting you today.
Let me check the above information
02:24 PM PDT Me: Just trying to solve an simple issue, but i keep getting transferred and getting no help
02:24 PM PDT Dillan: I do apologize about that! I can see that, I am sorry! Please allow me a second to check the information right away
02:27 PM PDT Me: Why do i keep getting transferred?
02:28 PM PDT Me: Hello?
02:29 PM PDT Ali(Amazon): Hello Me!
02:29 PM PDT Me: I have been transferred like 5 times in this single chat
Just trying to see why I have not received my Bravely Second DLC codes
02:31 PM PDT Me: ?
02:32 PM PDT Ali: Let me connect you to a member of our retail team. It will only take a moment.
02:32 PM PDT Mark(Amazon): Hello Me!
02:32 PM PDT Me: I have been transferred 5 times now
What is going on?
02:32 PM PDT Mark: I´ḿ here to help you today!
02:33 PM PDT Me: Thats what the last 4 people said
I just want to know why I have not received my Bravely Second DLC codes
02:33 PM PDT Mark: I´m sorry to hear that you haven received your code. Let me see what I can do to assist you.
Let me check this for you.
02:34 PM PDT Mark: Is it about the Bravely Second: End Layer Collector's Edition - Nintendo 3DS?
02:34 PM PDT Me: Yes
02:35 PM PDT Mark: Let me go ahead and transfer you to our software and downloads team to better help you on this.
02:37 PM PDT Me: Dude
What is going on
Can you help me?
02:39 PM PDT Me: I have been transferred to you like 4 times now
02:39 PM PDT Ali(Amazon): Hello Me!
Let me check this for you.
02:39 PM PDT Me: And you do nothing to help me and i get sent right back
02:40 PM PDT Me: I have been transferred in this chat atleast 8 times now
Can you please not send me back to Ali
I just want to know why I have not received my Bravely Second DLC codes for preordering
02:41 PM PDT Sonya(Amazon): Hello my name is Sonya. I am really sorry that you have been transferred so many times. I will be more than happy to help you. Not to worry I will check on that for you.
02:41 PM PDT Me: Thats what everyone else said
02:42 PM PDT Sonya: I will not transfer you I will see how best I can have the issue resolved for you. Can you please confirm the name and email address on your account please?
02:43 PM PDT Sonya: Thank you Me. May I have a few minute to check to see if the code was emailed to you?
02:43 PM PDT Me: It was not
Which is why I am contacting you guys
02:43 PM PDT Sonya: One moment please while I check on this for you.
02:49 PM PDT Sonya: Thank you for holding. I have done some checks and I was not able to locate the code. This issue will have to be handled by our promotions and marketing team however they do not have chat support. I have forwarded the issue an requested to have a code emailed. You will receive a response within 24 hours. I will personally set a follow up. Once I have an update I will send you an email.
02:49 PM PDT Me: I'm annoyed that I already had a representative contact them on Friday and they just told me to use the chat again today
02:51 PM PDT Sonya: I do understand why you would be annoyed. I am truly sorry for the inconvenience that this has caused you. If I had the option I would have been more than happy to have the issue resolved for you now. Seeing that the code was not sent to you then this will have to be done by the promotions team.
02:51 PM PDT Me: Well I hope that is the case, because this was just a massive waste of my time
02:52 PM PDT Sonya: I will continue to monitor this for you. Is there anything else that I could help you with today?
02:52 PM PDT Me: Thats all

By the end I just decided to be a sarcastic shit because nothing else seemed to be helping anyway.

 
SgtWiggles said:
Not sure how you guys are lucking out and getting DLC codes/$15+ credits. i just end up with this shit

02:17 PM PDT Pavan(Amazon): Hello, my name is Pavan. I'm here to help you today.
02:17 PM PDT Me: Hi
02:17 PM PDT Pavan: Let me check this for you
02:20 PM PDT Pavan: I see that this issue needs to be handled by our concerned team, let me transfer our chat
02:20 PM PDT Me: Hi
02:23 PM PDT Me: Hello?
02:23 PM PDT Ali(Amazon): Let me connect you to a member of our retail team. It will only take a moment.
02:23 PM PDT Dillan(Amazon): Hello , thank you so much for contacting Amazon, my name is Dillan and I will be assisting you today.
Let me check the above information
02:24 PM PDT Me: Just trying to solve an simple issue, but i keep getting transferred and getting no help
02:24 PM PDT Dillan: I do apologize about that! I can see that, I am sorry! Please allow me a second to check the information right away
02:27 PM PDT Me: Why do i keep getting transferred?
02:28 PM PDT Me: Hello?
02:29 PM PDT Ali(Amazon): Hello Me!
02:29 PM PDT Me: I have been transferred like 5 times in this single chat
Just trying to see why I have not received my Bravely Second DLC codes
02:31 PM PDT Me: ?
02:32 PM PDT Ali: Let me connect you to a member of our retail team. It will only take a moment.
02:32 PM PDT Mark(Amazon): Hello Me!
02:32 PM PDT Me: I have been transferred 5 times now
What is going on?
02:32 PM PDT Mark: I´ḿ here to help you today!
02:33 PM PDT Me: Thats what the last 4 people said
I just want to know why I have not received my Bravely Second DLC codes
02:33 PM PDT Mark: I´m sorry to hear that you haven received your code. Let me see what I can do to assist you.
Let me check this for you.
02:34 PM PDT Mark: Is it about the Bravely Second: End Layer Collector's Edition - Nintendo 3DS?
02:34 PM PDT Me: Yes
02:35 PM PDT Mark: Let me go ahead and transfer you to our software and downloads team to better help you on this.
02:37 PM PDT Me: Dude
What is going on
Can you help me?
02:39 PM PDT Me: I have been transferred to you like 4 times now
02:39 PM PDT Ali(Amazon): Hello Me!
Let me check this for you.
02:39 PM PDT Me: And you do nothing to help me and i get sent right back
02:40 PM PDT Me: I have been transferred in this chat atleast 8 times now
Can you please not send me back to Ali
I just want to know why I have not received my Bravely Second DLC codes for preordering
02:41 PM PDT Sonya(Amazon): Hello my name is Sonya. I am really sorry that you have been transferred so many times. I will be more than happy to help you. Not to worry I will check on that for you.
02:41 PM PDT Me: Thats what everyone else said
02:42 PM PDT Sonya: I will not transfer you I will see how best I can have the issue resolved for you. Can you please confirm the name and email address on your account please?
02:43 PM PDT Sonya: Thank you Me. May I have a few minute to check to see if the code was emailed to you?
02:43 PM PDT Me: It was not
Which is why I am contacting you guys
02:43 PM PDT Sonya: One moment please while I check on this for you.
02:49 PM PDT Sonya: Thank you for holding. I have done some checks and I was not able to locate the code. This issue will have to be handled by our promotions and marketing team however they do not have chat support. I have forwarded the issue an requested to have a code emailed. You will receive a response within 24 hours. I will personally set a follow up. Once I have an update I will send you an email.
02:49 PM PDT Me: I'm annoyed that I already had a representative contact them on Friday and they just told me to use the chat again today
02:51 PM PDT Sonya: I do understand why you would be annoyed. I am truly sorry for the inconvenience that this has caused you. If I had the option I would have been more than happy to have the issue resolved for you now. Seeing that the code was not sent to you then this will have to be done by the promotions team.
02:51 PM PDT Me: Well I hope that is the case, because this was just a massive waste of my time
02:52 PM PDT Sonya: I will continue to monitor this for you. Is there anything else that I could help you with today?
02:52 PM PDT Me: Thats all

By the end I just decided to be a sarcastic shit because nothing else seemed to be helping anyway.
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Wow! They are so incompetent! It seems like no one wanted to deal with your problem and just kept transferring you.
 
ShadowAssassin said:
The number of times you contact CS has no bearing on your standing with them whatsoever. None. It depends on what you contact them for. If you contact Amazon CS 10 times in a week and ask them stuff like "Do you know when this item will be in stock?" That doesn't have anything to do with any account standing.

However, if you contact them 10 times asking for refunds, credits, and free shit... yeah, of course.
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100% wrong lol.
 
Nick51705 said:
http://www.forums.bestbuy.com/t5/Gaming-Support/Game-Codes-Read-Me-First/td-p/864303
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Did what was listed here, had the code in less than an hour, both by PM on their forums as well as via email through their official process.

SgtWiggles said:
I figured that was the case. I love how I ended up with Ali like 5 fucking times, and he wouldnt even respond to the fact I had been
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Try this:

1) Go to Help, Need More Help, Contact Us.

2) Pick the order in question with Bravely Second.

3) Select an issue - Promotions And Deals.

4) Select issue details - Other promotion questions.

5) Select additional details - Did not receive claim code.

6) Explain in the details that you didn't receive your pre-order promotional DLC and that this issue needs to be sent to the Marketing Department to have the promo DLC provided to you, since it has been more than two days since the order has shipped out (assuming it's shipped out already).

That usually works best for me to resolve the issue, since it should go directly to the Marketing Department with that issue selection options, as should mentioning it in the body of the email. Chat is usually useless in this case for me, as usually is phone, unless you call during the weekday in the first-shift window for support.

 
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shrike4242 said:
Did what was listed here, had the code in less than an hour, both by PM on their forums as well as via email through their official process.

Try this:

1) Go to Help, Need More Help, Contact Us.

2) Pick the order in question with Bravely Second.

3) Select an issue - Promotions And Deals.

4) Select issue details - Other promotion questions.

5) Select additional details - Did not receive claim code.

6) Explain in the details that you didn't receive your pre-order promotional DLC and that this issue needs to be sent to the Marketing Department to have the promo DLC provided to you, since it has been more than two days since the order has shipped out (assuming it's shipped out already).

That usually works best for me to resolve the issue, since it should go directly to the Marketing Department with that issue selection options, as should mentioning it in the body of the email. Chat is usually useless in this case for me, as usually is phone, unless you call during the weekday in the first-shift window for support.
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Thats the option I chose on both Friday and Today. I guess I could try contacting them again in a bit and see how that goes.

I also did say I had not received the DLC for an item that has already been delivered, though yours is a bit better worded so I'll try that instead.

 
ShadowAssassin said:
Not wrong at all. Why would they give a damn how many times you contact them? That's what the service is there for.

I implore you to provide factual evidence to the contrary.
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Would you like my email from them stating they are looking into my account and there is a possibility I will be banned? lol

I dont need to prove crap to you. I know from experience. Move along.

Back on topic: Amazon contacted me stating the CE was not part of the promo according to their marketing team. Meh w/e I wont push it further. IDC that much.

BBY on the other hand sent me a code after PM'ing them.

 
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SgtWiggles said:
Thats the option I chose on both Friday and Today. I guess I could try contacting them again in a bit and see how that goes.

I also did say I had not received the DLC for an item that has already been delivered, though yours is a bit better worded so I'll try that instead.
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The trick I've found that works best is to mention pre-order promotional item/code and Marketing Dept in the same request, which has worked for me in the past. Good luck, regardless.
 
Gedemer said:
Would you like my email from them stating they are looking into my account and there is a possibility I will be banned? lol

I dont need to prove crap to you. I know from experience. Move along.

Back on topic: Amazon contacted me stating the CE was not part of the promo according to their marketing team. Meh w/e I wont push it further. IDC that much.

BBY on the other hand sent me a code after PM'ing them.
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Then you were probably being a nag, or trying to take advantage.

 
SgtWiggles said:
Thats the option I chose on both Friday and Today. I guess I could try contacting them again in a bit and see how that goes.

I also did say I had not received the DLC for an item that has already been delivered, though yours is a bit better worded so I'll try that instead.
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PM me man. I'll help you out. I have no desire to use those costumes. You can have my Al-Khampis set code.
 
Have any of you had any luck with best buy in either getting a replacement or a credit back?  My copy came in a friggin bubble mailer and it looks like the box was sandwiched to death.

 
fwiw all the bravely second costumes are available to buy in game, the preorder DLC just gives it to you early in the game and they each cost 1m rupees (or w/e) in normal mode, but i dunno how hard it is to grind money at the end

 
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I didn't receive mine automatically, but using the PM link on the BB forums got the codes in about 20 minutes.

 
Will Amazon get the Deus Ex Mankind Divided CE for pc? So far I've only seen it listed at the SE store and I really don't want to get it from there considering I have a discount from Prime and SE has ridiculous shipping charges.
 
Gedemer said:
Would you like my email from them stating they are looking into my account and there is a possibility I will be banned? lol

I dont need to prove crap to you. I know from experience. Move along.

Back on topic: Amazon contacted me stating the CE was not part of the promo according to their marketing team. Meh w/e I wont push it further. IDC that much.
BBY on the other hand sent me a code after PM'ing them.
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You're funny:

"I think you're wrong but I'm not telling you why."

Such an unnecessary inconvenience of electrons.
 
Amazon won't ban your account for contacting customer service too much....that's nonsense intended to needlessly scare people. They will ban you for too many returns.
 
"I'm writing to follow up on the shipment in order # regarding the promotional discount coupon code for Bravely Second: End Layer Collector's Edition - Nintendo 3DS.

I've checked with our marketing department and they've informed that this item is not eligible for a promotional code. I'm sorry to inform you this."

Anyone have a screenshot of the CE page with the promo? I think they think I'm asking for a discount code...
 
FullmetalPain22 said:
Amazon won't ban your account for contacting customer service too much....that's nonsense intended to needlessly scare people. They will ban you for too many returns.
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What is too many returns? Amount or value of them? I returned quite a few black friday movies to them because of fuckin mailers and loose discs. Do they take into the account your spending vs returning or amount or returns per year tracking?

 
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