I have a official Microsoft Wireless Headset and for some reason it will no longer charge. I have tried charging it with both the wall plug and the USB cable since I have both and it no longer wants to take a charge. It still works with the little bit of battery life it still has left so I know the battery still works. I bought this a while back and it was used very little, do you think Microsoft will replace it if I do not have the original receipt or packaging?