ok i have settled down so i will repost it

S

slidecage

CAGiversary!
Feedback
106 (100%)
EDITED THE POST CAUSE OF ALL OF THE CUSSING I WAS DOING


lets start back in feb..

My vita system was starting to act up so i called sony up and they go your system is good until MARCH 25 2013 so if it finally goes out you can send it in.. You can also pay 39.99 and we can extend that warranty to 2015 for you..

So around the 18 i end my credit card info and it goes though

On march 20 i get something saying they need proof where i got the system from
so on march 20 i sent the info back to them
on March 22 i get an email saying i have purchased the 2 year warranty


we i call them up to set up a time to get the thing fixxed and they go we cancelled your warranty cause you never sent out proof..... so i go what emails did you sent to me


THEY GO THE ONLY EMAILS THEY SENT TO ME WAS

MARCH 20 ASKING FOR PROOF
APRIL 10 SAYING MY WARRANTY WAS CANCELLED

i told them i never got an april 10 email and your telling me that those are the only 2 emails you ever sent on this subject. the manager goes yes


I GO well i find that funny cause i got an email here on MARCH 22 saying i have a 2 year warranty on my system... this shuts the dude up and goes i have to call someone... on hold for an hour and they go please allow us some time to look into this...

SO i call them back and the )(*#)$*)#$*)#*$# goes O MY MISTAKE WE DID SEND YOU AN EMAIL ON

MARCH 20
MARCH 22
and
APRIL 10

i go you said you said you only sent out two on the 20 and 10th... he gives me this bullshit about missing the 20th and say your plan is still cancelled and hangs up on me,,.....

well i just went over to my credit card company and they said i should have no problems with disputing this charge (even though it was over a year ago) and since i have the emails saying my system was covered for 2 years)


there that is better then all of the cussing i was doing when i first wrote this.. I was so fucking pissed.
 
Last edited by a moderator:
Hahahahaha I've never said it before, but....slidecaged!!!!

Sorry to hear about that though, I honestly don't know how crap like that still happens :drool:
 
This is the most coherent slidecage post ever!

EDIT: That's better.
 
Last edited by a moderator:
fuckin' hell, man. How are you even real? You're like this little fiery ball of teenage ridiculousness that is on the border of being believable at all lol. Thank you for existing, and God have mercy on your ridiculous little soul... lol
 
[quote name='slidecage']reposted the post but cleaned it up big time :)[/QUOTE]

lol thank you my good man! I don't look like a lunatic now! :lol:

I seriously hope your dispute works out. I cannot stand when things like this happen, especially when the employees believe they can do no wrong.
 
[quote name='PocketIguodala']lol thank you my good man! I don't look like a lunatic now! :lol:

I seriously hope your dispute works out. I cannot stand when things like this happen, especially when the employees believe they can do no wrong.[/QUOTE]

so i called sony up and on hold for another hour

I go i sent you an email with PROOF on march 20 and you say you never got it.....

dont you think your company should send out emails 3 or 5 days later letting your customers know you never got their emails and they are running out of time and need to resend it..


The manager goes..... NO There is no reason we need to do that... but we will fix your system for 129.99


This company had plenty of time to send an email saying WE NEVER GOT THE INFO WE REQUESTED...

not once did this company reach out and tell me they never got the info instead they wait 10 days later and cancell the item.


i go dont you think if i got your SO CALLED EMAIL ON APRIL 10 i would of called you up bitching like im doing now why the hell would i wait 30 day and then cause the shitstorm

manager does DUH!!!!!!!!!!!!!!!!!!!! i dont know but we dont have to reach out to our customers and let them know we did not get their info....
 
I think the real lesson here is stop buying handheld systems. Do you still ride the bus to school or something?
 
[quote name='gpgorbosjr']So, if it really happened like this, don't buy from Sony ever again.[/QUOTE]


if no one belive his call up sony 1 800 345 sony

say i want to buy an extended warranty on the system..

so i send in proof WILL YOU SEND ME INFO THAT YOU NEVER GOT IT AND I NEED TO RESEND IT

They will tell you NO WE DONT THINK WE HAVE TO DO THIS


i have proof i sent the item in on march 20 ALSO THE TERMS OF THE CONTRACT





Thank you for your interest in the PlayStation® Protection Plan.

We hope you will enjoy many years of quality entertainment from your PlayStation system.

In order to complete your PlayStation Protection Plan purchase we need a copy of your valid proof of purchase.

Please provide your proof of purchase by following the instructions below.

What you need to do :

Please email a copy of your valid proof of purchase to:
[email protected]

Please include the following in your email:

Subject: Protection Plan Proof of Purchase

Phone:

Also, you must attach a copy of your valid proof of purchase.

The receipt must include:

• Store Name
• Item Name
• Price
• Purchase Date

Please note:
• We do not accept handwritten receipts as valid proof of purchase.
• We only accept images in PDF, JPG, BMP, and GIF formats.
• We do not accept EXE or ZIP files.
• The combined total of all images must be less than 5 MB.

Once we receive and verify your proof of purchase, we will complete the processing of your PlayStation Protection Plan coverage.

You will receive confirmation of your Plan via email, typically within 2-3 business days.

If we do not hear from your or receive your valid proof of purchase within 10 business days from the date of this email, your Plan will be cancelled and a full refund will be returned to your credit card.


SENT MARCH 20

IT SAYS IF WE DO NOT HEAR FROM YOU WITHIN 10 BUSINESS DAYS FROM THE DATE OF THIS EMAIL YOUR PLAN WILL BE CANCELLED

10 days
21
22
25
26
27 -5
28
29 -7
1
2
3

APRIL 3 would be 10 DAYS

THEY NEVER CANCELLED IT TILL APRIL 10

right there they voided their own contract by changing the terms of the deal.


I GOT AN EMAIL ON THE 22nd saying i got the plan they are saying that email ONLY SHOWS I PAID FOR A PLAN


NOT ONCE DID I GET AN EMAIL SAYING TIMES ALMOST UP WE DID NOT GET YOUR INFO.
 
[quote name='slidecage']if no one belive his call up sony 1 800 345 sony

say i want to buy an extended warranty on the system..

so i send in proof WILL YOU SEND ME INFO THAT YOU NEVER GOT IT AND I NEED TO RESEND IT

They will tell you NO WE DONT THINK WE HAVE TO DO THIS


i have proof i sent the item in on march 20 ALSO THE TERMS OF THE CONTRACT





Thank you for your interest in the PlayStation® Protection Plan.

We hope you will enjoy many years of quality entertainment from your PlayStation system.

In order to complete your PlayStation Protection Plan purchase we need a copy of your valid proof of purchase.

Please provide your proof of purchase by following the instructions below.

What you need to do :

Please email a copy of your valid proof of purchase to:
[email protected]

Please include the following in your email:

Subject: Protection Plan Proof of Purchase

Phone:

Also, you must attach a copy of your valid proof of purchase.

The receipt must include:

• Store Name
• Item Name
• Price
• Purchase Date

Please note:
• We do not accept handwritten receipts as valid proof of purchase.
• We only accept images in PDF, JPG, BMP, and GIF formats.
• We do not accept EXE or ZIP files.
• The combined total of all images must be less than 5 MB.

Once we receive and verify your proof of purchase, we will complete the processing of your PlayStation Protection Plan coverage.

You will receive confirmation of your Plan via email, typically within 2-3 business days.

If we do not hear from your or receive your valid proof of purchase within 10 business days from the date of this email, your Plan will be cancelled and a full refund will be returned to your credit card.


SENT MARCH 20

IT SAYS IF WE DO NOT HEAR FROM YOU WITHIN 10 BUSINESS DAYS FROM THE DATE OF THIS EMAIL YOUR PLAN WILL BE CANCELLED

10 days
21
22
25
26
27 -5
28
29 -7
1
2
3

APRIL 3 would be 10 DAYS

THEY NEVER CANCELLED IT TILL APRIL 10

right there they voided their own contract by changing the terms of the deal.


I GOT AN EMAIL ON THE 22nd saying i got the plan they are saying that email ONLY SHOWS I PAID FOR A PLAN


NOT ONCE DID I GET AN EMAIL SAYING TIMES ALMOST UP WE DID NOT GET YOUR INFO.[/QUOTE]

Lmao, wtf, I never said I don't believe you.

I'm just saying if your card company is going to give you the money back and Sony aint fixing it don't do biz with them anymore after this.
 
[quote name='gpgorbosjr']Lmao, wtf, I never said I don't believe you.

I'm just saying if your card company is going to give you the money back and Sony aint fixing it don't do biz with them anymore after this.[/QUOTE]

not really talking to you (mostly to myself) i was posting this trying to show how sony is not even following its own rules... their workers just treat their customers like shit...

credit card said i should be covered since they double the warranty so i have until MARCH 2014 if the system completely goes out im covered

sony just pissed me off tonight
 
just wanted to post this one last time just to show how sony fucks over its customers...

so i called back a 3rd time to talk to someone else and ask them dates they went into notes

MARCH 20 i get a request

March 21 they put in the notes the item i sent them DID NOT MEET THEIR DEMANDS


so i go so you got something and it did not meet the request the worker goes yes....I go i find that funny cause i just got done talking to the higher ups and they said you never got anything.... they go please hold...

comes back 5 mins later and goes

O yea my mistake we never got any emails from you but says right in notes The Warranty was void NOT FOR NO PROOF it was declined for the item was not what they requested



whatever already filed with the bbb and credit card company
 
[quote name='The Lord of Awesome']There will never be a sitcom about Slidecage and Pepsiman living in the same apartment and that makes me sad[/QUOTE]

I would pay for this.
 
I've never been screwed over by sony. In fact they went out of their way to help me track down warranty info on my psp a couple years ago so I could get it fixed. I sometimes wonder how someone like slidecage even interacts in real life, let alone with support on things. You'd think he'd realize that he's a joke.
 
[quote name='EdgeCrusher36']I've never been screwed over by sony. In fact they went out of their way to help me track down warranty info on my psp a couple years ago so I could get it fixed. I sometimes wonder how someone like slidecage even interacts in real life, let alone with support on things. You'd think he'd realize that he's a joke.[/QUOTE]

like i said call them up and ask them if they send you info saying they still need your info ..they dont they just wait and then cancel your plan
 
[quote name='PocketIguodala']Sorry to hear about that though, I honestly don't know how crap like that still happens :drool:[/QUOTE]

I helped get that smiley added several years ago and since then, I think I've seen it used properly maybe three or four times.

Proper use (NSFWish):

http://www.youtube.com/watch?v=cO67dv2qZVQ

:drool:

(It's a scene from Chuck, which you should all be watching/have watched)

Improper use:

(Slidecage post)

Get it right.
 
slidecage, you should give Guiness a call to see if there's a category for World's unluckiest person. I can't think of anyone who has it worse than you. We're all witnesses so verification shouldn't be a problem.
 
[quote name='eLefAdEr']slidecage, you should give Guiness a call to see if there's a category for World's unluckiest person. I can't think of anyone who has it worse than you. We're all witnesses so verification shouldn't be a problem.[/QUOTE]


This made me chuckle. Quoted to preserve posterity.
 
You must log in or register to reply here.
bread's done
Back
Top