/sigh i opened a can of worms with my first post didnt I lol
dejavu: I really like the Razr's design. Can you recommend any other slim, flip phones? That's what I'm most interested in.
well if u like slim and flip the only option that cingular has is the razr so i guess u can take ur chances with it unless there are other options through other carriers idk. (guess ill be talking to you soon)
What's the range and description of problems the RAZR has? We have two, so far, we have had only one problem, but that was an easy at home fix. The phone would reset every now and again. I cleaned the battery contacts with IPA and it has worked fine since that.
ok now for this one...
the razrs have a problem where they drop a call randomly anywhere between 8-16 minutes (phones purchased between jan 06 and march 06)
they also have issues with the carging system not working properly where the start to not charge at all or just power off whenever they want w/o reason
also on alot of the phones produced until maybe 2 months ago they have an issue with the seal between the earpiece and the display is not working quite right. This makes it so dust/debris can get under the screen which cannot be cleaned. But the phone can be replaced for it.
also alotta calls about just the display not working in general
I'd estimate that over 50% of the calls we recieve on replacement phones are for the razrs
Hey thanks, could you tell me what was wrong with the razrs? BTW I am going to be joining you at cingualr, but I'll be at a call center, fun.
heh im at a call center myself u workin for cingular or as a 3rd party consultant and what branch of the system? warranty, Cust care, billing, sales, etc...
once again... phonescoop is ur friend