My original email:
Hi, I've been playing the Subway Taste For Adventure and won a downloadable prize and a prize that will come in the mail. I saved screen shots so I have my confirmation numbers, but I have not received any emails.
My wife received emails on her account (on yahoo mail) immediately.
I've already added [email protected] to the safe sender list. I've already checked my spam folder, and nothing.
Is this a problem with AOL mail? Should I register with an alternative email address? Please let me know...
Their response:
Hello, Thank you for your inquiry. We apologize for the inconvenience you experienced. Please see below for your reward, reward code and redemption instructions URL:
Reward: voucher code for UNCHARTED 3: Drake’s Deception™ Dynamic Theme Reward Code: XXXX-XXXX-XXXX
Redemption Instructions URL: http://adventure.subway.com/instructions.htm#unbetaaccess
Reward: voucher code for the SUBWAY® Taste For Adventure Cup and SUBWAY® Sandwich virtual costumes for PlayStation® Home Reward Code: XXXX-XXXX-XXXX
Redemption Instructions URL: http://adventure.subway.com/instructions.htm#unbetaaccess
If you continue to experience issues with your PlayStation® reward please contact PlayStation® for assistance at: 800-345-SONY (7669) Mon- Sat 6:00AM - 8:00PM Pacific / Sun 7:00AM - 6:30PM Pacific
Thank you for your participation in the SUBWAY® Taste for Adventure promotion,
Customer Support
Apparently they didn't even read the email I sent as I specifically told them I had all my codes and confirmation numbers from screenshots but was wondering why I didn't get any emails.
Basically it was a worthless response...
I sent a reply being as specific as possible that I was only concerned about not receiving emails. I'll PM you if I get a response...