[quote name='ironman206']I wasn't able to get amazon to price adjust from the $55 i bought it for. Man, their customer service is pretty hit and miss.[/QUOTE]
Well, besides the actual rep, there are other factors that are considered: The primary one being is how many concessions (partial refunds, "one-time" exceptions, promo added by CS) are recorded to the account. I'm guessing they also see the order volume and figure out your value as a customer. From there a decision will be made. Granted, this doesn't happen too often, but I'm pretty damn sure they keep track of everything that happens on the account.
For most people this isn't an issue, but the habitual "complainers" do get eventually spotted.